/var/lib/otrs/cron/otrs_daemon.dist is in otrs2 5.0.7-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 | # check OTRS daemon status
*/5 * * * * otrs test -x $HOME/bin/otrs.Daemon.pl && $HOME/bin/otrs.Daemon.pl start >> /dev/null
*/5 * * * * root test -d /run/otrs || (mkdir -p /run/otrs && chown otrs:www-data /run/otrs && chmod 0770 /run/otrs)
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