/var/lib/otrs/Config/Files/Daemon.xml is in otrs2 5.0.7-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
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<otrs_config version="1.0" init="Application">
<ConfigItem Name="Frontend::Module###AgentDaemonInfo" Required="0" Valid="1">
<Description Translatable="1">Frontend module registration for the agent interface.</Description>
<Group>Daemon</Group>
<SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<Group>admin</Group>
<Description>Admin</Description>
<Title Translatable="1">Shows information on how to start OTRS Daemon</Title>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="Frontend::NotifyModule###800-Daemon-Check" Required="0" Valid="1">
<Description Translatable="1">Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.</Description>
<Group>Daemon</Group>
<SubGroup>Frontend::Agent::ModuleNotify</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::Output::HTML::Notification::DaemonCheck</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Loader::Agent::CommonCSS###001-Daemon" Required="1" Valid="1">
<Description Translatable="1">List of CSS files to always be loaded for the agent interface.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Web</SubGroup>
<Setting>
<Array>
<Item>Core.Agent.DaemonInfo.css</Item>
</Array>
</Setting>
</ConfigItem>
<ConfigItem Name="Loader::Agent::CommonJS###001-Daemon" Required="1" Valid="1">
<Description Translatable="1">List of JS files to always be loaded for the agent interface.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Web</SubGroup>
<Setting>
<Array>
<Item>Core.Agent.DaemonInfo.js</Item>
</Array>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::Log::DaysToKeep" Required="0" Valid="0">
<Description Translatable="1">Defines the number of days to keep the daemon log files.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Log</SubGroup>
<Setting>
<String Regex="[1-9]\d*">1</String><!-- default 1 day -->
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::Log::STDOUT" Required="1" Valid="1">
<Description Translatable="1">If enabled the daemon will redirect the standard output stream to a log file.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Log</SubGroup>
<Setting>
<Option SelectedID="0"><!-- default disabled -->
<Item Key="0" Translatable="1">No</Item>
<Item Key="1" Translatable="1">Yes</Item>
</Option>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::Log::STDERR" Required="1" Valid="1">
<Description Translatable="1">If enabled the daemon will redirect the standard error stream to a log file.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Log</SubGroup>
<Setting>
<Option SelectedID="1"><!-- default enabled-->
<Item Key="0" Translatable="1">No</Item>
<Item Key="1" Translatable="1">Yes</Item>
</Option>
</Setting>
</ConfigItem>
<ConfigItem Name="DaemonModules###SchedulerGenericAgentTaskManager" Required="1" Valid="1">
<Description Translatable="1">The daemon registration for the scheduler generic agent task manager.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Daemon::ModuleRegistration</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="DaemonModules###SchedulerCronTaskManager" Required="1" Valid="1">
<Description Translatable="1">The daemon registration for the scheduler cron task manager.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Daemon::ModuleRegistration</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="DaemonModules###SchedulerFutureTaskManager" Required="1" Valid="1">
<Description Translatable="1">The daemon registration for the scheduler future task manager.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Daemon::ModuleRegistration</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::System::Daemon::DaemonModules::SchedulerFutureTaskManager</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="DaemonModules###SchedulerTaskWorker" Required="1" Valid="1">
<Description Translatable="1">The daemon registration for the scheduler task worker.</Description>
<Group>Daemon</Group>
<SubGroup>Core::Daemon::ModuleRegistration</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerTaskWorker::MaximumWorkers" Required="1" Valid="1">
<Description Translatable="1">Defines the maximum number of tasks to be executed as the same time.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerTaskWorker</SubGroup>
<Setting>
<Option SelectedID="5">
<Item Key="5"> 5</Item> <!-- Leave a space before 5 to have correct sorting -->
<Item Key="7"> 7</Item> <!-- Leave a space before 7 to have correct sorting -->
<Item Key="10">10</Item>
</Option>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerTaskWorker::NotificationRecipientEmail" Required="1" Valid="1">
<Description Translatable="1">Specifies the email addresses to get notification messages from scheduler tasks.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerTaskWorker</SubGroup>
<Setting>
<String Regex="^\S+@\S+">root@localhost</String> <!-- default root@localhost-->
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerGenericAgentTaskManager::TicketLimit" Required="1" Valid="1">
<Description Translatable="1">Defines the maximum number of affected tickets per job.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerGenericAgentTaskManager</SubGroup>
<Setting>
<String Regex="\d+">4000</String>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerGenericAgentTaskManager::SleepTime" Required="1" Valid="1">
<Description Translatable="1">Defines a sleep time in microseconds between tickets while they are been processed by a job.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerGenericAgentTaskManager</SubGroup>
<Setting>
<String Regex="\d+">0</String>
</Setting>
</ConfigItem>
<!-- var/cron tasks -->
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###CoreCacheCleanup" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Delete expired cache from core modules.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">CoreCacheCleanup</Item>
<Item Key="Schedule">20 0 * * 0</Item> <!-- default every Sunday at 12:20 AM -->
<Item Key="Module">Kernel::System::Cache</Item>
<Item Key="Function">CleanUp</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>Expired</Item>
<Item>1</Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###LoaderCacheDelete" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Delete expired loader cache weekly (Sunday mornings).</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">LoaderCacheDelete</Item>
<Item Key="Schedule">30 0 * * 0</Item> <!-- default every Sunday at 12:30 AM -->
<Item Key="Module">Kernel::System::Loader</Item>
<Item Key="Function">CacheDelete</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###FetchMail" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Fetch emails via fetchmail.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">FetchMail</Item>
<Item Key="Schedule">*/5 * * * *</Item> <!-- default each five minutes -->
<Item Key="Module">Kernel::System::FetchMail</Item>
<Item Key="Function">Fetch</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###FetchMailSSL" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Fetch emails via fetchmail (using SSL).</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">FetchMailSSL</Item>
<Item Key="Schedule">*/5 * * * *</Item> <!-- default each five minutes -->
<Item Key="Module">Kernel::System::FetchMail</Item>
<Item Key="Function">Fetch</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>SSL</Item>
<Item>1</Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenerateDashboardStats" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Generate dashboard statistics.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenerateDashboardStats</Item>
<Item Key="Schedule">5 * * * *</Item> <!-- default: every hour on the 5th minute -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###EscalationCheck" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Triggers ticket escalation events and notification events for escalation.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">EscalationCheck</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Ticket::EscalationCheck</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###TicketPendingCheck" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Process pending tickets.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">TicketPendingCheck</Item>
<Item Key="Schedule">45 */2 * * *</Item> <!-- default every 2 hours in the minute 45 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Ticket::PendingCheck</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###SpoolMailsReprocess" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Reprocess mails from spool directory that could not be imported in the first place.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">SpoolMailsReprocess</Item>
<Item Key="Schedule">10 0 * * *</Item> <!-- default: every day at 12:10 AM-->
<Item Key="Module">Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###MailAccountFetch" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Fetch incoming emails from configured mail accounts.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">MailAccountFetch</Item>
<Item Key="Schedule">*/10 * * * *</Item> <!-- default: every 10 minutes -->
<Item Key="Module">Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###TicketAcceleratorRebuild" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Rebuild the ticket index for AgentTicketQueue.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">TicketAcceleratorRebuild</Item>
<Item Key="Schedule">01 01 * * *</Item> <!-- default each day at 01:01 AM -->
<Item Key="Module">Kernel::System::Ticket</Item>
<Item Key="Function">TicketAcceleratorRebuild</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###SessionDeleteExpired" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Delete expired sessions.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">SessionDeleteExpired</Item>
<Item Key="Schedule">55 */2 * * *</Item> <!-- default every 2 hours in the minute 55 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Session::DeleteExpired</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###TicketUnlockTimeout" Required="0" Valid="1" ConfigLevel="100">
<Description Translatable="1">Unlock tickets that are past their unlock timeout.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">TicketUnlockTimeout</Item>
<Item Key="Schedule">35 * * * *</Item> <!-- default: every hour in minute 35 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Ticket::UnlockTimeout</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<!-- custom cron tasks -->
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom1" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom1</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom2" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom2</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom3" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom3</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom4" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom4</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom5" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom5</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom6" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom6</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom7" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom7</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom8" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom8</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###Custom9" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Executes a custom command or module. Note: if module is used, function is required.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">Custom9</Item>
<Item Key="Schedule">* * * * *</Item>
<Item Key="Module"></Item>
<Item Key="Command"></Item>
<Item Key="Function"></Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<!-- custom generic agent tasks -->
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenericAgentFile1" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenericAgentFile1</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::GenericAgent::Run</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>--configuration-module</Item>
<Item><ModuleName></Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenericAgentFile2" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenericAgentFile2</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::GenericAgent::Run</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>--configuration-module</Item>
<Item><ModuleName></Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenericAgentFile3" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenericAgentFile3</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::GenericAgent::Run</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>--configuration-module</Item>
<Item><ModuleName></Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenericAgentFile4" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenericAgentFile4</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::GenericAgent::Run</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>--configuration-module</Item>
<Item><ModuleName></Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###GenericAgentFile5" Required="0" Valid="0" ConfigLevel="100">
<Description Translatable="1">Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">GenericAgentFile5</Item>
<Item Key="Schedule">*/20 * * * *</Item> <!-- Default every 20 mins -->
<!-- Use a console command here as it does some PID handling -->
<Item Key="Module">Kernel::System::Console::Command::Maint::GenericAgent::Run</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
<Item>--configuration-module</Item>
<Item><ModuleName></Item>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<!-- new tasks -->
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###RegistrationUpdateSend" Required="1" Valid="1" ReadOnly="1" ConfigLevel="100">
<Description Translatable="1">Sends registration information to OTRS group.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">RegistrationUpdateSend</Item>
<Item Key="Schedule">30 * * * *</Item> <!-- default: every hour in minute 30 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::Registration::UpdateSend</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###SupportDataCollectAsynchronous" Required="1" Valid="1" ReadOnly="1" ConfigLevel="100">
<Description Translatable="1">Collect support data for asynchronous plug-in modules.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">SupportDataCollectAsynchronous</Item>
<Item Key="Schedule">1 * * * *</Item> <!-- default: every hour in minute 1 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::SupportData::CollectAsynchronous</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###OTRSBusinessEntitlementCheck" Required="0" Valid="0" ReadOnly="0" ConfigLevel="100">
<Description Translatable="1">Checks the entitlement status of OTRS Business Solution™.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">OTRSBusinessEntitlementCheck</Item>
<Item Key="Schedule">25,45 */1 * * *</Item> <!-- default: each hour in the minute 15 and 45 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::OTRSBusiness::EntitlementCheck</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerCronTaskManager::Task###OTRSBusinessAvailabilityCheck" Required="0" Valid="0" ReadOnly="0" ConfigLevel="100">
<Description Translatable="1">Checks the availability of OTRS Business Solution™ for this system.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerCronTaskManager::Task</SubGroup>
<Setting>
<Hash>
<Item Key="TaskName">OTRSBusinessAvailabilityCheck</Item>
<Item Key="Schedule">15,35,55 */1 * * *</Item> <!-- default: each hour in the minute 15,35 and 55 -->
<Item Key="Module">Kernel::System::Console::Command::Maint::OTRSBusiness::AvailabilityCheck</Item>
<Item Key="Function">Execute</Item>
<Item Key="MaximumParallelInstances">1</Item>
<Item Key="Params">
<Array>
</Array>
</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Daemon::SchedulerGenericInterfaceTaskManager::FutureTaskTimeDiff" Required="1" Valid="1" ConfigLevel="100">
<Description Translatable="1">Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.</Description>
<Group>Daemon</Group>
<SubGroup>Daemon::SchedulerGenericInterfaceTaskManager</SubGroup>
<Setting>
<String Regex="\d+">300</String> <!-- default 60 * 5 (5 mins)-->
</Setting>
</ConfigItem>
</otrs_config>
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