/usr/share/otrs/Kernel/Language/fr.pm is in otrs2 5.0.7-1.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 940 941 942 943 944 945 946 947 948 949 950 951 952 953 954 955 956 957 958 959 960 961 962 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 985 986 987 988 989 990 991 992 993 994 995 996 997 998 999 1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 1010 1011 1012 1013 1014 1015 1016 1017 1018 1019 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030 1031 1032 1033 1034 1035 1036 1037 1038 1039 1040 1041 1042 1043 1044 1045 1046 1047 1048 1049 1050 1051 1052 1053 1054 1055 1056 1057 1058 1059 1060 1061 1062 1063 1064 1065 1066 1067 1068 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 1106 1107 1108 1109 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134 1135 1136 1137 1138 1139 1140 1141 1142 1143 1144 1145 1146 1147 1148 1149 1150 1151 1152 1153 1154 1155 1156 1157 1158 1159 1160 1161 1162 1163 1164 1165 1166 1167 1168 1169 1170 1171 1172 1173 1174 1175 1176 1177 1178 1179 1180 1181 1182 1183 1184 1185 1186 1187 1188 1189 1190 1191 1192 1193 1194 1195 1196 1197 1198 1199 1200 1201 1202 1203 1204 1205 1206 1207 1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231 1232 1233 1234 1235 1236 1237 1238 1239 1240 1241 1242 1243 1244 1245 1246 1247 1248 1249 1250 1251 1252 1253 1254 1255 1256 1257 1258 1259 1260 1261 1262 1263 1264 1265 1266 1267 1268 1269 1270 1271 1272 1273 1274 1275 1276 1277 1278 1279 1280 1281 1282 1283 1284 1285 1286 1287 1288 1289 1290 1291 1292 1293 1294 1295 1296 1297 1298 1299 1300 1301 1302 1303 1304 1305 1306 1307 1308 1309 1310 1311 1312 1313 1314 1315 1316 1317 1318 1319 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 1331 1332 1333 1334 1335 1336 1337 1338 1339 1340 1341 1342 1343 1344 1345 1346 1347 1348 1349 1350 1351 1352 1353 1354 1355 1356 1357 1358 1359 1360 1361 1362 1363 1364 1365 1366 1367 1368 1369 1370 1371 1372 1373 1374 1375 1376 1377 1378 1379 1380 1381 1382 1383 1384 1385 1386 1387 1388 1389 1390 1391 1392 1393 1394 1395 1396 1397 1398 1399 1400 1401 1402 1403 1404 1405 1406 1407 1408 1409 1410 1411 1412 1413 1414 1415 1416 1417 1418 1419 1420 1421 1422 1423 1424 1425 1426 1427 1428 1429 1430 1431 1432 1433 1434 1435 1436 1437 1438 1439 1440 1441 1442 1443 1444 1445 1446 1447 1448 1449 1450 1451 1452 1453 1454 1455 1456 1457 1458 1459 1460 1461 1462 1463 1464 1465 1466 1467 1468 1469 1470 1471 1472 1473 1474 1475 1476 1477 1478 1479 1480 1481 1482 1483 1484 1485 1486 1487 1488 1489 1490 1491 1492 1493 1494 1495 1496 1497 1498 1499 1500 1501 1502 1503 1504 1505 1506 1507 1508 1509 1510 1511 1512 1513 1514 1515 1516 1517 1518 1519 1520 1521 1522 1523 1524 1525 1526 1527 1528 1529 1530 1531 1532 1533 1534 1535 1536 1537 1538 1539 1540 1541 1542 1543 1544 1545 1546 1547 1548 1549 1550 1551 1552 1553 1554 1555 1556 1557 1558 1559 1560 1561 1562 1563 1564 1565 1566 1567 1568 1569 1570 1571 1572 1573 1574 1575 1576 1577 1578 1579 1580 1581 1582 1583 1584 1585 1586 1587 1588 1589 1590 1591 1592 1593 1594 1595 1596 1597 1598 1599 1600 1601 1602 1603 1604 1605 1606 1607 1608 1609 1610 1611 1612 1613 1614 1615 1616 1617 1618 1619 1620 1621 1622 1623 1624 1625 1626 1627 1628 1629 1630 1631 1632 1633 1634 1635 1636 1637 1638 1639 1640 1641 1642 1643 1644 1645 1646 1647 1648 1649 1650 1651 1652 1653 1654 1655 1656 1657 1658 1659 1660 1661 1662 1663 1664 1665 1666 1667 1668 1669 1670 1671 1672 1673 1674 1675 1676 1677 1678 1679 1680 1681 1682 1683 1684 1685 1686 1687 1688 1689 1690 1691 1692 1693 1694 1695 1696 1697 1698 1699 1700 1701 1702 1703 1704 1705 1706 1707 1708 1709 1710 1711 1712 1713 1714 1715 1716 1717 1718 1719 1720 1721 1722 1723 1724 1725 1726 1727 1728 1729 1730 1731 1732 1733 1734 1735 1736 1737 1738 1739 1740 1741 1742 1743 1744 1745 1746 1747 1748 1749 1750 1751 1752 1753 1754 1755 1756 1757 1758 1759 1760 1761 1762 1763 1764 1765 1766 1767 1768 1769 1770 1771 1772 1773 1774 1775 1776 1777 1778 1779 1780 1781 1782 1783 1784 1785 1786 1787 1788 1789 1790 1791 1792 1793 1794 1795 1796 1797 1798 1799 1800 1801 1802 1803 1804 1805 1806 1807 1808 1809 1810 1811 1812 1813 1814 1815 1816 1817 1818 1819 1820 1821 1822 1823 1824 1825 1826 1827 1828 1829 1830 1831 1832 1833 1834 1835 1836 1837 1838 1839 1840 1841 1842 1843 1844 1845 1846 1847 1848 1849 1850 1851 1852 1853 1854 1855 1856 1857 1858 1859 1860 1861 1862 1863 1864 1865 1866 1867 1868 1869 1870 1871 1872 1873 1874 1875 1876 1877 1878 1879 1880 1881 1882 1883 1884 1885 1886 1887 1888 1889 1890 1891 1892 1893 1894 1895 1896 1897 1898 1899 1900 1901 1902 1903 1904 1905 1906 1907 1908 1909 1910 1911 1912 1913 1914 1915 1916 1917 1918 1919 1920 1921 1922 1923 1924 1925 1926 1927 1928 1929 1930 1931 1932 1933 1934 1935 1936 1937 1938 1939 1940 1941 1942 1943 1944 1945 1946 1947 1948 1949 1950 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048 2049 2050 2051 2052 2053 2054 2055 2056 2057 2058 2059 2060 2061 2062 2063 2064 2065 2066 2067 2068 2069 2070 2071 2072 2073 2074 2075 2076 2077 2078 2079 2080 2081 2082 2083 2084 2085 2086 2087 2088 2089 2090 2091 2092 2093 2094 2095 2096 2097 2098 2099 2100 2101 2102 2103 2104 2105 2106 2107 2108 2109 2110 2111 2112 2113 2114 2115 2116 2117 2118 2119 2120 2121 2122 2123 2124 2125 2126 2127 2128 2129 2130 2131 2132 2133 2134 2135 2136 2137 2138 2139 2140 2141 2142 2143 2144 2145 2146 2147 2148 2149 2150 2151 2152 2153 2154 2155 2156 2157 2158 2159 2160 2161 2162 2163 2164 2165 2166 2167 2168 2169 2170 2171 2172 2173 2174 2175 2176 2177 2178 2179 2180 2181 2182 2183 2184 2185 2186 2187 2188 2189 2190 2191 2192 2193 2194 2195 2196 2197 2198 2199 2200 2201 2202 2203 2204 2205 2206 2207 2208 2209 2210 2211 2212 2213 2214 2215 2216 2217 2218 2219 2220 2221 2222 2223 2224 2225 2226 2227 2228 2229 2230 2231 2232 2233 2234 2235 2236 2237 2238 2239 2240 2241 2242 2243 2244 2245 2246 2247 2248 2249 2250 2251 2252 2253 2254 2255 2256 2257 2258 2259 2260 2261 2262 2263 2264 2265 2266 2267 2268 2269 2270 2271 2272 2273 2274 2275 2276 2277 2278 2279 2280 2281 2282 2283 2284 2285 2286 2287 2288 2289 2290 2291 2292 2293 2294 2295 2296 2297 2298 2299 2300 2301 2302 2303 2304 2305 2306 2307 2308 2309 2310 2311 2312 2313 2314 2315 2316 2317 2318 2319 2320 2321 2322 2323 2324 2325 2326 2327 2328 2329 2330 2331 2332 2333 2334 2335 2336 2337 2338 2339 2340 2341 2342 2343 2344 2345 2346 2347 2348 2349 2350 2351 2352 2353 2354 2355 2356 2357 2358 2359 2360 2361 2362 2363 2364 2365 2366 2367 2368 2369 2370 2371 2372 2373 2374 2375 2376 2377 2378 2379 2380 2381 2382 2383 2384 2385 2386 2387 2388 2389 2390 2391 2392 2393 2394 2395 2396 2397 2398 2399 2400 2401 2402 2403 2404 2405 2406 2407 2408 2409 2410 2411 2412 2413 2414 2415 2416 2417 2418 2419 2420 2421 2422 2423 2424 2425 2426 2427 2428 2429 2430 2431 2432 2433 2434 2435 2436 2437 2438 2439 2440 2441 2442 2443 2444 2445 2446 2447 2448 2449 2450 2451 2452 2453 2454 2455 2456 2457 2458 2459 2460 2461 2462 2463 2464 2465 2466 2467 2468 2469 2470 2471 2472 2473 2474 2475 2476 2477 2478 2479 2480 2481 2482 2483 2484 2485 2486 2487 2488 2489 2490 2491 2492 2493 2494 2495 2496 2497 2498 2499 2500 2501 2502 2503 2504 2505 2506 2507 2508 2509 2510 2511 2512 2513 2514 2515 2516 2517 2518 2519 2520 2521 2522 2523 2524 2525 2526 2527 2528 2529 2530 2531 2532 2533 2534 2535 2536 2537 2538 2539 2540 2541 2542 2543 2544 2545 2546 2547 2548 2549 2550 2551 2552 2553 2554 2555 2556 2557 2558 2559 2560 2561 2562 2563 2564 2565 2566 2567 2568 2569 2570 2571 2572 2573 2574 2575 2576 2577 2578 2579 2580 2581 2582 2583 2584 2585 2586 2587 2588 2589 2590 2591 2592 2593 2594 2595 2596 2597 2598 2599 2600 2601 2602 2603 2604 2605 2606 2607 2608 2609 2610 2611 2612 2613 2614 2615 2616 2617 2618 2619 2620 2621 2622 2623 2624 2625 2626 2627 2628 2629 2630 2631 2632 2633 2634 2635 2636 2637 2638 2639 2640 2641 2642 2643 2644 2645 2646 2647 2648 2649 2650 2651 2652 2653 2654 2655 2656 2657 2658 2659 2660 2661 2662 2663 2664 2665 2666 2667 2668 2669 2670 2671 2672 2673 2674 2675 2676 2677 2678 2679 2680 2681 2682 2683 2684 2685 2686 2687 2688 2689 2690 2691 2692 2693 2694 2695 2696 2697 2698 2699 2700 2701 2702 2703 2704 2705 2706 2707 2708 2709 2710 2711 2712 2713 2714 2715 2716 2717 2718 2719 2720 2721 2722 2723 2724 2725 2726 2727 2728 2729 2730 2731 2732 2733 2734 2735 2736 2737 2738 2739 2740 2741 2742 2743 2744 2745 2746 2747 2748 2749 2750 2751 2752 2753 2754 2755 2756 2757 2758 2759 2760 2761 2762 2763 2764 2765 2766 2767 2768 2769 2770 2771 2772 2773 2774 2775 2776 2777 2778 2779 2780 2781 2782 2783 2784 2785 2786 2787 2788 2789 2790 2791 2792 2793 2794 2795 2796 2797 2798 2799 2800 2801 2802 2803 2804 2805 2806 2807 2808 2809 2810 2811 2812 2813 2814 2815 2816 2817 2818 2819 2820 2821 2822 2823 2824 2825 2826 2827 2828 2829 2830 2831 2832 2833 2834 2835 2836 2837 2838 2839 2840 2841 2842 2843 2844 2845 2846 2847 2848 2849 2850 2851 2852 2853 2854 2855 2856 2857 2858 2859 2860 2861 2862 2863 2864 2865 2866 2867 2868 2869 2870 2871 2872 2873 2874 2875 2876 2877 2878 2879 2880 2881 2882 2883 2884 2885 2886 2887 2888 2889 2890 2891 2892 2893 2894 2895 2896 2897 2898 2899 2900 2901 2902 2903 2904 2905 2906 2907 2908 2909 2910 2911 2912 2913 2914 2915 2916 2917 2918 2919 2920 2921 2922 2923 2924 2925 2926 2927 2928 2929 2930 2931 2932 2933 2934 2935 2936 2937 2938 2939 2940 2941 2942 2943 2944 2945 2946 2947 2948 2949 2950 2951 2952 2953 2954 2955 2956 2957 2958 2959 2960 2961 2962 2963 2964 2965 2966 2967 2968 2969 2970 2971 2972 2973 2974 2975 2976 2977 2978 2979 2980 2981 2982 2983 2984 2985 2986 2987 2988 2989 2990 2991 2992 2993 2994 2995 2996 2997 2998 2999 3000 3001 3002 3003 3004 3005 3006 3007 3008 3009 3010 3011 3012 3013 3014 3015 3016 3017 3018 3019 3020 3021 3022 3023 3024 3025 3026 3027 3028 3029 3030 3031 3032 3033 3034 3035 3036 3037 3038 3039 3040 3041 3042 3043 3044 3045 3046 3047 3048 3049 3050 3051 3052 3053 3054 3055 3056 3057 3058 3059 3060 3061 3062 3063 3064 3065 3066 3067 3068 3069 3070 3071 3072 3073 3074 3075 3076 3077 3078 3079 3080 3081 3082 3083 3084 3085 3086 3087 3088 3089 3090 3091 3092 3093 3094 3095 3096 3097 3098 3099 3100 3101 3102 3103 3104 3105 3106 3107 3108 3109 3110 3111 3112 3113 3114 3115 3116 3117 3118 3119 3120 3121 3122 3123 3124 3125 3126 3127 3128 3129 3130 3131 3132 3133 3134 3135 3136 3137 3138 3139 3140 3141 3142 3143 3144 3145 3146 3147 3148 3149 3150 3151 3152 3153 3154 3155 3156 3157 3158 3159 3160 3161 3162 3163 3164 3165 3166 3167 3168 3169 3170 3171 3172 3173 3174 3175 3176 3177 3178 3179 3180 3181 3182 3183 3184 3185 3186 3187 3188 3189 3190 3191 3192 3193 3194 3195 3196 3197 3198 3199 3200 3201 3202 3203 3204 3205 3206 3207 3208 3209 3210 3211 3212 3213 3214 3215 3216 3217 3218 3219 3220 3221 3222 3223 3224 3225 3226 3227 3228 3229 3230 3231 3232 3233 3234 3235 3236 3237 3238 3239 3240 3241 3242 3243 3244 3245 3246 3247 3248 3249 3250 3251 3252 3253 3254 3255 3256 3257 3258 3259 3260 3261 3262 3263 3264 3265 3266 3267 3268 3269 3270 3271 3272 3273 3274 3275 3276 3277 3278 3279 3280 3281 3282 3283 3284 3285 3286 3287 3288 3289 3290 3291 3292 3293 3294 3295 3296 3297 3298 3299 3300 3301 3302 3303 3304 3305 3306 3307 3308 3309 3310 3311 3312 3313 3314 3315 3316 3317 3318 3319 3320 3321 3322 3323 3324 3325 3326 3327 3328 3329 3330 3331 3332 3333 3334 3335 3336 3337 3338 3339 3340 3341 3342 3343 3344 3345 3346 3347 3348 3349 3350 3351 3352 3353 3354 3355 3356 3357 3358 3359 3360 3361 3362 3363 3364 3365 3366 3367 3368 3369 3370 3371 3372 3373 3374 3375 3376 3377 3378 3379 3380 3381 3382 3383 3384 3385 3386 3387 3388 3389 3390 3391 3392 3393 3394 3395 3396 3397 3398 3399 3400 3401 3402 3403 3404 3405 3406 3407 3408 3409 3410 3411 3412 3413 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3425 3426 3427 3428 3429 3430 3431 3432 3433 3434 3435 3436 3437 3438 3439 3440 3441 3442 3443 3444 3445 3446 3447 3448 3449 3450 3451 3452 3453 3454 3455 3456 3457 3458 3459 3460 3461 3462 3463 3464 3465 3466 3467 3468 3469 3470 3471 3472 3473 3474 3475 3476 3477 3478 3479 3480 3481 3482 3483 3484 3485 3486 3487 3488 3489 3490 3491 3492 3493 3494 3495 3496 3497 3498 3499 3500 3501 3502 3503 3504 3505 3506 3507 3508 3509 3510 3511 3512 3513 3514 3515 3516 3517 3518 3519 3520 3521 3522 3523 3524 3525 3526 3527 3528 3529 3530 3531 3532 3533 3534 3535 3536 3537 3538 3539 3540 3541 3542 3543 3544 3545 3546 3547 3548 3549 3550 3551 3552 3553 3554 3555 3556 3557 3558 3559 3560 3561 3562 3563 3564 3565 3566 3567 3568 3569 3570 3571 3572 3573 3574 3575 3576 3577 3578 3579 3580 3581 3582 3583 3584 3585 3586 3587 3588 3589 3590 3591 3592 3593 3594 3595 3596 3597 3598 3599 3600 3601 3602 3603 3604 3605 3606 3607 3608 3609 3610 3611 3612 3613 3614 3615 3616 3617 3618 3619 3620 3621 3622 3623 3624 3625 3626 3627 3628 3629 3630 3631 3632 3633 3634 3635 3636 3637 3638 3639 3640 3641 3642 3643 3644 3645 3646 3647 3648 3649 3650 3651 3652 3653 3654 3655 3656 3657 3658 3659 3660 3661 3662 3663 3664 3665 3666 3667 3668 3669 3670 3671 3672 3673 3674 3675 3676 3677 3678 3679 3680 3681 3682 3683 3684 3685 3686 3687 3688 3689 3690 3691 3692 3693 3694 3695 3696 3697 3698 3699 3700 3701 3702 3703 3704 3705 3706 3707 3708 3709 3710 3711 3712 3713 3714 3715 3716 3717 3718 3719 3720 3721 3722 3723 3724 3725 3726 3727 3728 3729 3730 3731 3732 3733 3734 3735 3736 3737 3738 3739 3740 3741 3742 3743 3744 3745 3746 3747 3748 3749 3750 3751 3752 3753 3754 3755 3756 3757 3758 3759 3760 3761 3762 3763 3764 3765 3766 3767 3768 3769 3770 3771 3772 3773 3774 3775 3776 3777 3778 3779 3780 3781 3782 3783 3784 3785 3786 3787 3788 3789 3790 3791 3792 3793 3794 3795 3796 3797 3798 3799 3800 3801 3802 3803 3804 3805 3806 3807 3808 3809 3810 3811 3812 3813 3814 3815 3816 3817 3818 3819 3820 3821 3822 3823 3824 3825 3826 3827 3828 3829 3830 3831 3832 3833 3834 3835 3836 3837 3838 3839 3840 3841 3842 3843 3844 3845 3846 3847 3848 3849 3850 3851 3852 3853 3854 3855 3856 3857 3858 3859 3860 3861 3862 3863 3864 3865 3866 3867 3868 3869 3870 3871 3872 3873 3874 3875 3876 3877 3878 3879 3880 3881 3882 3883 3884 3885 3886 3887 3888 3889 3890 3891 3892 3893 3894 3895 3896 3897 3898 3899 3900 3901 3902 3903 3904 3905 3906 3907 3908 3909 3910 3911 3912 3913 3914 3915 3916 3917 3918 3919 3920 3921 3922 3923 3924 3925 3926 3927 3928 3929 3930 3931 3932 3933 3934 3935 3936 3937 3938 3939 3940 3941 3942 3943 3944 3945 3946 3947 3948 3949 3950 3951 3952 3953 3954 3955 3956 3957 3958 3959 3960 3961 3962 3963 3964 3965 3966 3967 3968 3969 3970 3971 3972 3973 3974 3975 3976 3977 3978 3979 3980 3981 3982 3983 3984 3985 3986 3987 3988 3989 3990 3991 3992 3993 3994 3995 3996 3997 3998 3999 4000 4001 4002 4003 4004 4005 4006 4007 4008 4009 4010 4011 4012 4013 4014 4015 4016 4017 4018 4019 4020 4021 4022 4023 4024 4025 4026 4027 4028 4029 4030 4031 4032 4033 4034 4035 4036 4037 4038 4039 4040 4041 4042 4043 4044 4045 4046 4047 4048 4049 4050 4051 4052 4053 4054 4055 4056 4057 4058 4059 4060 4061 4062 4063 4064 4065 4066 4067 4068 4069 4070 4071 4072 4073 4074 4075 4076 4077 4078 4079 4080 4081 4082 4083 4084 4085 4086 4087 4088 4089 4090 4091 4092 4093 4094 4095 4096 4097 4098 4099 4100 4101 4102 4103 4104 4105 4106 4107 4108 4109 4110 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4122 4123 4124 4125 4126 4127 4128 4129 4130 4131 4132 4133 4134 4135 4136 4137 4138 4139 4140 4141 4142 4143 4144 4145 4146 4147 4148 4149 4150 4151 4152 4153 4154 4155 4156 4157 4158 4159 4160 4161 4162 4163 4164 4165 4166 4167 4168 4169 4170 4171 4172 4173 4174 4175 4176 4177 4178 4179 4180 4181 4182 4183 4184 4185 4186 4187 4188 4189 4190 4191 4192 4193 4194 4195 4196 4197 4198 4199 4200 4201 4202 4203 4204 4205 4206 4207 4208 4209 4210 4211 4212 4213 4214 4215 4216 4217 4218 4219 4220 4221 4222 4223 4224 4225 4226 4227 4228 4229 4230 4231 4232 4233 4234 4235 4236 4237 4238 4239 4240 4241 4242 4243 4244 4245 4246 4247 4248 4249 4250 4251 4252 4253 4254 4255 4256 4257 4258 4259 4260 4261 4262 4263 4264 4265 4266 4267 4268 4269 4270 4271 4272 4273 4274 4275 4276 4277 4278 4279 4280 4281 4282 4283 4284 4285 4286 4287 4288 4289 4290 4291 4292 4293 4294 4295 4296 4297 4298 4299 4300 4301 4302 4303 4304 4305 4306 4307 4308 4309 4310 4311 4312 4313 4314 4315 4316 4317 4318 4319 4320 4321 4322 4323 4324 4325 4326 4327 4328 4329 4330 4331 4332 4333 4334 4335 4336 4337 4338 4339 4340 4341 4342 4343 4344 4345 4346 4347 4348 4349 4350 4351 4352 4353 4354 4355 4356 4357 4358 4359 4360 4361 4362 4363 4364 4365 4366 4367 4368 4369 4370 4371 4372 4373 4374 4375 4376 4377 4378 4379 4380 4381 4382 4383 4384 4385 4386 4387 4388 4389 4390 4391 4392 4393 4394 4395 4396 4397 4398 4399 4400 4401 4402 4403 4404 4405 4406 4407 4408 4409 4410 4411 4412 4413 4414 4415 4416 4417 4418 4419 4420 4421 4422 4423 4424 4425 4426 4427 4428 4429 4430 4431 4432 4433 4434 4435 4436 4437 4438 4439 4440 4441 4442 4443 4444 4445 4446 4447 4448 4449 4450 4451 4452 4453 4454 4455 4456 4457 4458 4459 4460 4461 4462 4463 4464 4465 4466 4467 4468 4469 4470 4471 4472 4473 4474 4475 4476 4477 4478 4479 4480 4481 4482 4483 4484 4485 4486 4487 4488 4489 4490 4491 4492 4493 4494 4495 4496 4497 4498 4499 4500 4501 4502 4503 4504 4505 4506 4507 4508 4509 4510 4511 4512 4513 4514 4515 4516 4517 4518 4519 4520 4521 4522 4523 4524 4525 4526 4527 4528 4529 4530 4531 4532 4533 4534 4535 4536 4537 4538 4539 4540 4541 4542 4543 4544 4545 4546 4547 4548 4549 4550 4551 4552 4553 4554 4555 4556 4557 4558 4559 4560 4561 4562 4563 4564 4565 4566 4567 4568 4569 4570 4571 4572 4573 4574 4575 4576 4577 4578 4579 4580 4581 4582 4583 4584 4585 4586 4587 4588 4589 4590 4591 4592 4593 4594 4595 4596 4597 4598 4599 4600 4601 4602 4603 4604 4605 4606 4607 4608 4609 4610 4611 4612 4613 4614 4615 4616 4617 4618 4619 4620 4621 4622 4623 4624 4625 4626 4627 4628 4629 4630 4631 4632 4633 4634 4635 4636 4637 4638 4639 4640 4641 4642 4643 4644 4645 4646 4647 4648 4649 4650 4651 4652 4653 4654 4655 4656 4657 4658 4659 4660 4661 4662 4663 4664 4665 4666 4667 4668 4669 4670 4671 4672 4673 4674 4675 4676 4677 4678 4679 4680 4681 4682 4683 4684 4685 4686 4687 4688 4689 4690 4691 4692 4693 4694 4695 4696 4697 4698 4699 4700 4701 4702 4703 4704 4705 4706 4707 4708 4709 4710 4711 4712 4713 4714 4715 4716 4717 4718 4719 4720 4721 4722 4723 4724 4725 4726 4727 4728 4729 4730 4731 4732 4733 4734 4735 4736 4737 4738 4739 4740 4741 4742 4743 4744 4745 4746 4747 4748 4749 4750 4751 4752 4753 4754 4755 4756 4757 4758 4759 4760 4761 4762 4763 4764 4765 4766 4767 4768 4769 4770 4771 4772 4773 4774 4775 4776 4777 4778 4779 4780 4781 4782 4783 4784 4785 4786 4787 4788 4789 4790 4791 4792 4793 4794 4795 4796 4797 4798 4799 4800 4801 4802 4803 4804 4805 4806 4807 4808 4809 4810 4811 4812 4813 4814 4815 4816 4817 4818 4819 4820 4821 4822 4823 4824 4825 4826 4827 4828 4829 4830 4831 4832 4833 4834 4835 4836 4837 4838 4839 4840 4841 4842 4843 4844 4845 4846 4847 4848 4849 4850 4851 4852 4853 4854 4855 4856 4857 4858 4859 4860 4861 4862 4863 4864 4865 4866 4867 4868 4869 4870 4871 4872 4873 4874 4875 4876 4877 4878 4879 4880 4881 4882 4883 4884 4885 4886 4887 4888 4889 4890 4891 4892 4893 4894 4895 4896 4897 4898 4899 4900 4901 4902 4903 4904 4905 4906 4907 4908 4909 4910 4911 4912 4913 4914 4915 4916 4917 4918 4919 4920 4921 4922 4923 4924 4925 4926 4927 4928 4929 4930 4931 4932 4933 4934 4935 4936 4937 4938 4939 4940 4941 4942 4943 4944 4945 4946 4947 4948 4949 4950 4951 4952 4953 4954 4955 4956 4957 4958 4959 4960 4961 4962 4963 4964 4965 4966 4967 4968 4969 4970 4971 4972 4973 4974 4975 4976 4977 4978 4979 4980 4981 4982 4983 4984 4985 4986 4987 4988 4989 4990 4991 4992 4993 4994 4995 4996 4997 4998 4999 5000 5001 5002 5003 5004 5005 5006 5007 5008 5009 5010 5011 5012 5013 5014 5015 5016 5017 5018 5019 5020 5021 5022 5023 5024 5025 5026 5027 5028 5029 5030 5031 5032 5033 5034 5035 5036 5037 5038 5039 5040 5041 5042 5043 5044 5045 5046 5047 5048 5049 5050 5051 5052 5053 5054 5055 5056 5057 5058 5059 5060 5061 5062 5063 5064 5065 5066 5067 5068 5069 5070 5071 5072 5073 5074 5075 5076 5077 5078 5079 5080 5081 5082 5083 5084 5085 5086 5087 5088 5089 5090 5091 5092 5093 5094 5095 5096 5097 5098 5099 5100 5101 5102 5103 5104 5105 5106 5107 5108 5109 5110 5111 5112 5113 5114 5115 5116 5117 5118 5119 5120 5121 5122 5123 5124 5125 5126 5127 5128 5129 5130 5131 5132 5133 5134 5135 5136 5137 5138 5139 5140 5141 5142 5143 5144 5145 5146 5147 5148 5149 5150 5151 5152 5153 5154 5155 5156 5157 5158 5159 5160 5161 5162 5163 5164 5165 5166 5167 5168 5169 5170 5171 5172 5173 5174 5175 5176 5177 5178 5179 5180 5181 5182 5183 5184 5185 5186 5187 5188 5189 5190 5191 5192 5193 5194 5195 5196 5197 5198 5199 5200 5201 5202 5203 5204 5205 5206 5207 5208 5209 5210 5211 5212 5213 5214 5215 5216 5217 5218 5219 5220 5221 5222 5223 5224 5225 5226 5227 5228 5229 5230 5231 5232 5233 5234 5235 5236 5237 5238 5239 5240 5241 5242 5243 5244 5245 5246 5247 5248 5249 5250 5251 5252 5253 5254 5255 5256 5257 5258 5259 5260 5261 5262 5263 5264 5265 5266 5267 5268 5269 5270 5271 5272 5273 5274 5275 5276 5277 5278 5279 5280 5281 5282 5283 5284 5285 5286 5287 5288 5289 5290 5291 5292 5293 5294 5295 5296 5297 5298 5299 5300 5301 5302 5303 5304 5305 5306 5307 5308 5309 5310 5311 5312 5313 5314 5315 5316 5317 5318 5319 5320 5321 5322 5323 5324 5325 5326 5327 5328 5329 5330 5331 5332 5333 5334 5335 5336 5337 5338 5339 5340 5341 5342 5343 5344 5345 5346 5347 5348 5349 5350 5351 5352 5353 5354 5355 5356 5357 5358 5359 5360 5361 5362 5363 5364 5365 5366 5367 5368 5369 5370 5371 5372 5373 5374 5375 5376 5377 5378 5379 5380 5381 5382 5383 5384 5385 5386 5387 5388 5389 5390 5391 5392 5393 5394 5395 5396 5397 5398 5399 5400 5401 5402 5403 5404 5405 5406 5407 5408 5409 5410 5411 5412 5413 5414 5415 5416 5417 5418 5419 5420 5421 5422 5423 5424 5425 5426 5427 5428 5429 5430 5431 5432 5433 5434 5435 5436 5437 5438 5439 5440 5441 5442 5443 5444 5445 5446 5447 5448 5449 5450 5451 5452 5453 5454 5455 5456 5457 5458 5459 5460 5461 5462 5463 5464 5465 5466 5467 5468 5469 5470 5471 5472 5473 5474 5475 5476 5477 5478 5479 5480 5481 5482 5483 5484 5485 5486 5487 5488 5489 5490 5491 5492 5493 5494 5495 5496 5497 5498 5499 5500 5501 5502 5503 5504 5505 5506 5507 5508 5509 5510 5511 5512 5513 5514 5515 5516 5517 5518 5519 5520 5521 5522 5523 5524 5525 5526 5527 5528 5529 5530 5531 5532 5533 5534 5535 5536 5537 5538 5539 5540 5541 5542 5543 5544 5545 5546 5547 5548 5549 5550 5551 5552 5553 5554 5555 5556 5557 5558 5559 5560 5561 5562 5563 5564 5565 5566 5567 5568 5569 5570 5571 5572 5573 5574 5575 5576 5577 5578 5579 5580 5581 5582 5583 5584 5585 5586 5587 5588 5589 5590 5591 5592 5593 5594 5595 5596 5597 5598 5599 5600 5601 5602 5603 5604 5605 5606 5607 5608 5609 5610 5611 5612 5613 5614 5615 5616 5617 5618 5619 5620 5621 5622 5623 5624 5625 5626 5627 5628 5629 5630 5631 5632 5633 5634 5635 5636 5637 5638 5639 5640 5641 5642 5643 5644 5645 5646 5647 5648 5649 5650 5651 5652 5653 5654 5655 5656 5657 5658 5659 5660 5661 5662 5663 5664 5665 5666 5667 5668 5669 5670 5671 5672 5673 5674 5675 5676 5677 5678 5679 5680 5681 5682 5683 5684 5685 5686 5687 5688 5689 5690 5691 5692 5693 5694 5695 5696 5697 5698 5699 5700 5701 5702 5703 5704 5705 5706 5707 5708 5709 5710 5711 5712 5713 5714 5715 5716 5717 5718 5719 5720 5721 5722 5723 5724 5725 5726 5727 5728 5729 5730 5731 5732 5733 5734 5735 5736 5737 5738 5739 5740 5741 5742 5743 5744 5745 5746 5747 5748 5749 5750 5751 5752 5753 5754 5755 5756 5757 5758 5759 5760 5761 5762 5763 5764 5765 5766 5767 5768 5769 5770 5771 5772 5773 5774 5775 5776 5777 5778 5779 5780 5781 5782 5783 5784 5785 5786 5787 5788 5789 5790 5791 5792 5793 5794 5795 5796 5797 5798 5799 5800 5801 5802 5803 5804 5805 5806 5807 5808 5809 5810 5811 5812 5813 5814 5815 5816 5817 5818 5819 5820 5821 5822 5823 5824 5825 5826 5827 5828 5829 5830 5831 5832 5833 5834 5835 5836 5837 5838 5839 5840 5841 5842 5843 5844 5845 5846 5847 5848 5849 5850 5851 5852 5853 5854 5855 5856 5857 5858 5859 5860 5861 5862 5863 5864 5865 5866 5867 5868 5869 5870 5871 5872 5873 5874 5875 5876 5877 5878 5879 5880 5881 5882 5883 5884 5885 5886 5887 5888 5889 5890 5891 5892 5893 5894 5895 5896 5897 5898 5899 5900 5901 5902 5903 5904 5905 5906 5907 5908 5909 5910 5911 5912 5913 5914 5915 5916 5917 5918 5919 5920 5921 5922 5923 5924 5925 5926 5927 5928 5929 5930 5931 5932 5933 5934 5935 5936 5937 5938 5939 5940 5941 5942 5943 5944 5945 5946 5947 5948 5949 5950 5951 5952 5953 5954 5955 5956 5957 5958 5959 5960 5961 5962 5963 5964 5965 5966 5967 5968 5969 5970 5971 5972 5973 5974 5975 5976 5977 5978 5979 5980 5981 5982 5983 5984 5985 5986 5987 5988 5989 5990 5991 5992 5993 5994 5995 5996 5997 5998 5999 6000 6001 6002 6003 6004 6005 6006 6007 6008 6009 6010 6011 6012 6013 6014 6015 6016 6017 6018 6019 6020 6021 6022 6023 6024 6025 6026 6027 6028 6029 6030 6031 6032 6033 6034 6035 6036 6037 6038 6039 6040 6041 6042 6043 6044 6045 6046 6047 6048 6049 6050 6051 6052 6053 6054 6055 6056 6057 6058 6059 6060 6061 6062 | # --
# Copyright (C) 2002 Bernard Choppy <choppy at imaginet.fr>
# Copyright (C) 2002 Nicolas Goralski <ngoralski at oceanet-technology.com>
# Copyright (C) 2004 Igor Genibel <igor.genibel at eds-opensource.com>
# Copyright (C) 2007 Remi Seguy <remi.seguy at laposte.net>
# Copyright (C) 2007 Massimiliano Franco <max-lists at ycom.ch>
# Copyright (C) 2004-2008 Yann Richard <ze at nbox.org>
# Copyright (C) 2009-2010,2013 Olivier Sallou <olivier.sallou at irisa.fr>
# Copyright (C) 2011-2013 Raphaël Doursenaud <rdoursenaud@gpcsolutions.fr>
# Copyright (C) 2013 Dylan Oberson <dylan.oberson@epfl.ch>
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::Language::fr;
use strict;
use warnings;
use utf8;
sub Data {
my $Self = shift;
# $$START$$
# possible charsets
$Self->{Charset} = ['utf-8', ];
# date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;)
$Self->{DateFormat} = '%D.%M.%Y %T';
$Self->{DateFormatLong} = '%A %D %B %T %Y';
$Self->{DateFormatShort} = '%D.%M.%Y';
$Self->{DateInputFormat} = '%D.%M.%Y';
$Self->{DateInputFormatLong} = '%D.%M.%Y - %T';
$Self->{Completeness} = 0.518500835521604;
# csv separator
$Self->{Separator} = ';';
$Self->{Translation} = {
# Template: AAABase
'Yes' => 'Oui',
'No' => 'Non',
'yes' => 'oui',
'no' => 'non',
'Off' => 'Désactivé',
'off' => 'désactivé',
'On' => 'Activé',
'on' => 'activé',
'top' => 'haut',
'end' => 'fin',
'Done' => 'Fait',
'Cancel' => 'Annuler',
'Reset' => 'Remise à zéro',
'more than ... ago' => 'il y a plus de ...',
'in more than ...' => 'en plus de ...',
'within the last ...' => 'dans les dernier(e)s',
'within the next ...' => 'dans les prochain(e)s',
'Created within the last' => 'Créé dans les dernier(e)s',
'Created more than ... ago' => 'Créé il y a plus de ...',
'Today' => 'Aujourd\'hui',
'Tomorrow' => 'Demain',
'Next week' => 'Semaine prochaine',
'day' => 'jour',
'days' => 'jours',
'day(s)' => 'jour(s)',
'd' => 'j',
'hour' => 'heure',
'hours' => 'heures',
'hour(s)' => 'heure(s)',
'Hours' => 'Heures',
'h' => 'h',
'minute' => 'minute',
'minutes' => 'minutes',
'minute(s)' => 'minute(s)',
'Minutes' => 'Minutes',
'm' => 'm',
'month' => 'mois',
'months' => 'mois',
'month(s)' => 'mois',
'week' => 'semaine',
'week(s)' => 'semaine(s)',
'quarter' => 'ex. /opt/otrs/var/certificates/REST/CA/ca.file',
'quarter(s)' => '',
'half-year' => '',
'half-year(s)' => '',
'year' => 'année',
'years' => 'années',
'year(s)' => 'année(s)',
'second(s)' => 'seconde(s)',
'seconds' => 'secondes',
'second' => 'seconde',
's' => 's',
'Time unit' => 'Unité de temps',
'wrote' => 'a écrit',
'Message' => 'Message',
'Error' => 'Erreur',
'Bug Report' => 'Rapport d\'anomalie',
'Attention' => 'Attention',
'Warning' => 'Attention',
'Module' => 'Module',
'Modulefile' => 'Fichier de module',
'Subfunction' => 'sous-fonction',
'Line' => 'Ligne',
'Setting' => 'Paramètre',
'Settings' => 'Paramètres',
'Example' => 'Exemple',
'Examples' => 'Exemples',
'valid' => 'valide',
'Valid' => 'Valide',
'invalid' => 'invalide',
'Invalid' => 'Invalide',
'* invalid' => '* invalide',
'invalid-temporarily' => 'temporairement invalide',
' 2 minutes' => ' 2 minutes',
' 5 minutes' => ' 5 minutes',
' 7 minutes' => ' 7 minutes',
'10 minutes' => '10 minutes',
'15 minutes' => '15 minutes',
'Mr.' => 'M.',
'Mrs.' => 'Mme',
'Next' => 'Suivant',
'Back' => 'Retour',
'Next...' => 'Suivant...',
'...Back' => '...Retour',
'-none-' => '-aucun-',
'none' => 'aucun',
'none!' => 'aucun !',
'none - answered' => 'aucun - réponse faite',
'please do not edit!' => 'Ne pas modifier !',
'Need Action' => 'Requiert une action',
'AddLink' => 'Ajouter un lien',
'Link' => 'Lier',
'Unlink' => 'Délier',
'Linked' => 'Lié',
'Link (Normal)' => 'Lien (Normal)',
'Link (Parent)' => 'Lien (Parent)',
'Link (Child)' => 'Lien (Enfant)',
'Normal' => 'Normal',
'Parent' => 'Parent',
'Child' => 'Enfant',
'Hit' => 'Occurence',
'Hits' => 'Occurences',
'Text' => 'Texte',
'Standard' => 'Standard',
'Lite' => 'Allégée',
'User' => 'Utilisateur',
'Username' => 'Identifiant',
'Language' => 'Langue',
'Languages' => 'Langues',
'Password' => 'Mot de Passe',
'Preferences' => 'Préférences',
'Salutation' => 'En-tête',
'Salutations' => 'En-têtes',
'Signature' => 'Signature',
'Signatures' => 'Signatures',
'Customer' => 'Client',
'CustomerID' => 'Code client',
'CustomerIDs' => 'Codes client (Groupe)',
'customer' => 'client',
'agent' => 'opérateur',
'system' => 'système',
'Customer Info' => 'Information client',
'Customer Information' => 'Information client',
'Customer Companies' => 'Entreprises clientes',
'Company' => 'Entreprise',
'go!' => 'c\'est parti !',
'go' => 'aller',
'All' => 'Tous',
'all' => 'tous',
'Sorry' => 'Désolé',
'update!' => 'mettre à jour !',
'update' => 'mettre à jour',
'Update' => 'Mettre à jour',
'Updated!' => 'Mis(e) à jour !',
'submit!' => 'envoyer !',
'submit' => 'envoyer',
'Submit' => 'Envoyer',
'change!' => 'modifier !',
'Change' => 'Modifier',
'change' => 'modifier',
'click here' => 'Cliquer ici',
'Comment' => 'Commentaire',
'Invalid Option!' => 'Option invalide !',
'Invalid time!' => 'Heure/Durée invalide !',
'Invalid date!' => 'Date invalide !',
'Name' => 'Nom',
'Group' => 'Groupe',
'Description' => 'Description',
'description' => 'description',
'Theme' => 'Thème',
'Created' => 'Créé',
'Created by' => 'Créé par',
'Changed' => 'Changé',
'Changed by' => 'Changé par',
'Search' => 'Rechercher',
'and' => 'et',
'between' => 'entre',
'before/after' => 'avant/après',
'Fulltext Search' => 'Recherche sur tout le texte',
'Data' => 'Données',
'Options' => 'Options',
'Title' => 'Titre',
'Item' => 'Élément',
'Delete' => 'Effacer',
'Edit' => 'Éditer',
'View' => 'Vue',
'Number' => 'Nombre',
'System' => 'Système',
'Contact' => 'Contact',
'Contacts' => 'Contacts',
'Export' => 'Exporter',
'Up' => 'Haut',
'Down' => 'Bas',
'Add' => 'Ajouter',
'Added!' => 'Ajouté !',
'Category' => 'Catégorie',
'Viewer' => 'Visionneuse',
'Expand' => 'Etendre',
'Small' => 'Petit',
'Medium' => 'Moyen',
'Large' => 'Grand',
'Date picker' => 'Selection de date',
'Show Tree Selection' => 'Afficher l\'Arbre de Sélection',
'The field content is too long!' => 'Le contenu du champ est trop long',
'Maximum size is %s characters.' => 'La taille maximum est de %s caractères. ',
'This field is required or' => 'Le champ est requis ou',
'New message' => 'Nouveau message',
'New message!' => 'Nouveau message !',
'Please answer this ticket(s) to get back to the normal queue view!' =>
'Veuillez répondre à ce(s) ticket(s) pour revenir à une vue normale de la file !',
'You have %s new message(s)!' => 'Vous avez %s nouveau(x) message(s) !',
'You have %s reminder ticket(s)!' => 'Vous avez %s rappel(s) de ticket(s) !',
'The recommended charset for your language is %s!' => 'Le jeu de caractère correspondant à votre langue est %s !',
'Change your password.' => 'Modifier votre mot de passe',
'Please activate %s first!' => 'Merci d\'activer %s en premier lieu',
'No suggestions' => 'Pas de suggestions',
'Word' => 'Mot',
'Ignore' => 'Ignorer',
'replace with' => 'remplacer par',
'There is no account with that login name.' => 'Il n\'y a aucun compte avec ce nom de connexion',
'Login failed! Your user name or password was entered incorrectly.' =>
'Mauvaise authentification! Votre nom de compte ou mot de passe étaient erronés',
'There is no acount with that user name.' => 'Il n\'y a aucun compte avec ce nom d\'utilisateur',
'Please contact your administrator' => 'Veuillez contacter votre administrateur SVP',
'Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator.' =>
'L\'authentification est réussie mais aucun enregistrement client n\'a été trouvé dans la base OTRS. Veuillez en informer votre administrateur.',
'This e-mail address already exists. Please log in or reset your password.' =>
'Cet e-mail existe déjà. Merci de vous connecter ou de réinitailiser votre mot de passe.',
'Logout' => 'Déconnexion',
'Logout successful. Thank you for using %s!' => 'Déconnexion réussie. Merci d\'avoir utilisé %s !',
'Feature not active!' => 'Cette fonctionnalité n\'est pas activée !',
'Agent updated!' => 'Information de l\'opérateur mises à jour',
'Database Selection' => 'Sélection de la base de donnée',
'Create Database' => 'Créer la base de données',
'System Settings' => 'Paramètres Système',
'Mail Configuration' => 'Configuration de la messagerie',
'Finished' => 'Fini',
'Install OTRS' => 'Installer OTRS',
'Intro' => 'Introduction',
'License' => 'Licence',
'Database' => 'Base de donnée',
'Configure Mail' => 'Configurer Mail',
'Database deleted.' => 'Base de données effacée.',
'Enter the password for the administrative database user.' => 'Entrer le mot de passe de l\'administrateur de la base de données',
'Enter the password for the database user.' => 'Entrer le mot de passe pour l\'utilisateur base de données',
'If you have set a root password for your database, it must be entered here. If not, leave this field empty.' =>
'Si vous avez défini un mot de passe root pour votre base de donnée, il doit être rempli ici. Sinon, laisser ce champ vide',
'Database already contains data - it should be empty!' => 'La base de données contient déjà des données - elle doit être vide',
'Login is needed!' => 'Authentification requise !',
'It is currently not possible to login due to a scheduled system maintenance.' =>
'Il n\'est actuellement pas possible de se connecter en raison d\'une maintenance planifiée du système.',
'Password is needed!' => 'Le mot de passe est requis !',
'Take this Customer' => 'Choisir ce client',
'Take this User' => 'Choisir cet utilisateur',
'possible' => 'possible',
'reject' => 'rejeté',
'reverse' => 'inverse',
'Facility' => 'Service',
'Time Zone' => 'Fuseau horaire',
'Pending till' => 'En attendant jusqu\'à',
'Don\'t use the Superuser account to work with OTRS! Create new Agents and work with these accounts instead.' =>
'N\'utilisez pas le compte Superuser pour travailler avec OTRS! Créez de nouveaux agents et travaillez plutôt avec ces agents.',
'Dispatching by email To: field.' => 'Répartition par le champ \'À:\' de l\'e-mail',
'Dispatching by selected Queue.' => 'Répartition selon la file sélectionnée',
'No entry found!' => 'Aucun résultat n\'a été trouvé !',
'Session invalid. Please log in again.' => 'Session non valide. Veuillez vous ré-authentifier.',
'Session has timed out. Please log in again.' => 'Le délai de votre session est dépassé, veuillez vous ré-authentifier.',
'Session limit reached! Please try again later.' => 'Limite de session atteinte. Veuillez réessayer ultérieurement',
'No Permission!' => 'Pas de permission !',
'(Click here to add)' => '(Cliquez ici pour ajouter)',
'Preview' => 'Aperçu',
'Package not correctly deployed! Please reinstall the package.' =>
'Package incorrectement déployé! Merci de réinstaller le package.',
'%s is not writable!' => '% n\'est pas accessible en écriture',
'Cannot create %s!' => 'Impossible de créer %s',
'Check to activate this date' => 'Cochez pour activer cette date',
'You have Out of Office enabled, would you like to disable it?' =>
'Vous avez l\'Heure de sortie du travail\' activée, voulez-vous la désactiver?',
'News about OTRS releases!' => 'Nouvelles à propos des versions OTRS.',
'Customer %s added' => 'Client %s ajouté',
'Role added!' => 'Rôle ajouté!',
'Role updated!' => 'Rôle mis à jour!',
'Attachment added!' => 'Pièce jointe ajoutée!',
'Attachment updated!' => 'Pièce jointe mise à jour!',
'Response added!' => 'Réponse ajoutée!',
'Response updated!' => 'Réponse mise à jour!',
'Group updated!' => 'Groupe ajouté!',
'Queue added!' => 'File ajoutée!',
'Queue updated!' => 'File mise à jour!',
'State added!' => 'État ajouté!',
'State updated!' => 'État mis à jour!',
'Type added!' => 'Type ajouté!',
'Type updated!' => 'Type mis à jour!',
'Customer updated!' => 'Client mis à jour!',
'Customer company added!' => 'Entreprise du client ajoutée !',
'Customer company updated!' => 'Entreprise du client mise à jour !',
'Note: Company is invalid!' => 'Note: Entreprise non valide!',
'Mail account added!' => 'Compte de messagerie ajouté !',
'Mail account updated!' => 'Compte de messagerie mis à jour !',
'System e-mail address added!' => 'Adresse e-mail système ajoutée !',
'System e-mail address updated!' => 'Adresse e-mail système mise à jour !',
'Contract' => 'Contrat',
'Online Customer: %s' => 'Clients en ligne: %s',
'Online Agent: %s' => 'Opérateurs en ligne: %s',
'Calendar' => 'Calendrier',
'File' => 'Fichier',
'Filename' => 'Nom de fichier',
'Type' => 'Type',
'Size' => 'Taille',
'Upload' => 'Envoyer',
'Directory' => 'Répertoire',
'Signed' => 'Signé',
'Sign' => 'Signer',
'Crypted' => 'Crypté',
'Crypt' => 'Crypter',
'PGP' => 'PGP',
'PGP Key' => 'Clé PGP',
'PGP Keys' => 'Clés PGP',
'S/MIME' => 'S/MIME',
'S/MIME Certificate' => 'Certificat S/MIME',
'S/MIME Certificates' => 'Certificats S/MIME',
'Office' => 'Bureau',
'Phone' => 'Téléphone',
'Fax' => 'Fax',
'Mobile' => 'Téléphone portable',
'Zip' => 'Code postal',
'City' => 'Ville',
'Street' => 'Rue',
'Country' => 'Pays',
'Location' => 'Plan',
'installed' => 'installé',
'uninstalled' => 'désinstallé',
'Security Note: You should activate %s because application is already running!' =>
'Note de Sécurité: Vous devriez activer %s parce que l\'application est déjà lancée !',
'Unable to parse repository index document.' => 'Impossible de lire le document d\'index du dépôt',
'No packages for your framework version found in this repository, it only contains packages for other framework versions.' =>
'Aucun paquet pour votre version de framework dans ce dépôt, il contient uniquement des paquets pour d\'autres versions du framework.',
'No packages, or no new packages, found in selected repository.' =>
'Aucun paquet, ou nouveau paquet, trouvé dans le dépôt sélectionné.',
'Edit the system configuration settings.' => 'Modifier la configuration du système.',
'ACL information from database is not in sync with the system configuration, please deploy all ACLs.' =>
'',
'printed at' => 'imprimé à',
'Loading...' => 'Chargement...',
'Dear Mr. %s,' => 'Cher M. %s',
'Dear Mrs. %s,' => 'Cher Mme %s',
'Dear %s,' => 'Cher %s',
'Hello %s,' => 'Bonjour %s',
'This email address is not allowed to register. Please contact support staff.' =>
'Cette adresse mail n\'est pas autorisée. Merci de contacter votre équipe support. ',
'New account created. Sent login information to %s. Please check your email.' =>
'Nouveau compte créé. Informations de connexion envoyées à %s. Veuillez consulter votre e-mail.',
'Please press Back and try again.' => 'Veuillez retourner à la page précédente et rééssayer.',
'Sent password reset instructions. Please check your email.' => 'Instructions d\'initialisation du mot de passe envoyées. Veuillez consulter votre e-mail.',
'Sent new password to %s. Please check your email.' => 'Nouveau mot de passe envoyé à %s. Veuillez consulter votre e-mail.',
'Upcoming Events' => 'Évènements à venir',
'Event' => 'Évènement',
'Events' => 'Évènements',
'Invalid Token!' => 'Jeton invalide !',
'more' => 'plus',
'Collapse' => 'Réduire',
'Shown' => 'Affiché(s)',
'Shown customer users' => 'Utilisateurs clients affichés',
'News' => 'Nouvelles',
'Product News' => 'Nouvelles du produit',
'OTRS News' => 'Nouvelles d\'OTRS',
'7 Day Stats' => 'Stats sur 7 jours',
'Process Management information from database is not in sync with the system configuration, please synchronize all processes.' =>
'Les informations de Gestion de Processus de la base de données ne sont pas synchrones avec la configurations système. Veuillez synchroniser tous les processus.',
'Package not verified by the OTRS Group! It is recommended not to use this package.' =>
'Paquets non vérifié pour le groupe OTRS! Il est recommendé de ne pas utiliser ce paquet.',
'<br>If you continue to install this package, the following issues may occur!<br><br> -Security problems<br> -Stability problems<br> -Performance problems<br><br>Please note that issues that are caused by working with this package are not covered by OTRS service contracts!<br><br>' =>
'<br>Si vous continuez l\'installation de ce paquet, les erreurs suivantes peuvent se produire!<br><br> -Problèmes de sécurité<br> -Problèmes de stabilité<br> -Problèmes de performance<br><br>Veuillez noter que les erreurs causées par l\'utilisation de ce paquet ne sont pas couvertes par les contrats de service OTRS ! <br><br>',
'Mark' => 'Sélectionner',
'Unmark' => 'Déselectionner',
'Bold' => 'Gras',
'Italic' => 'Italique',
'Underline' => 'Souligné',
'Font Color' => 'Couleur de police',
'Background Color' => 'Couleur de fond',
'Remove Formatting' => 'Supprimer le formattage',
'Show/Hide Hidden Elements' => 'Montrer/Cacher les éléments cachés',
'Align Left' => 'Aligner à Gauche',
'Align Center' => 'Aligner au Centre',
'Align Right' => 'Aligner à Droite',
'Justify' => 'Justifier',
'Header' => 'En-tête',
'Indent' => 'Ajouter indentation',
'Outdent' => 'Supprimer indentation',
'Create an Unordered List' => 'Créer une liste non ordonnée',
'Create an Ordered List' => 'Créer une liste ordonnée',
'HTML Link' => 'Lien HTML',
'Insert Image' => 'Insérer image',
'CTRL' => 'Contrôle',
'SHIFT' => 'Shift',
'Undo' => 'Annuler',
'Redo' => 'Refaire',
'OTRS Daemon is not running.' => 'La tâche de fond d\'OTRS n\'est pas lancée',
'Can\'t contact registration server. Please try again later.' => 'Impossible de contacter le serveur d\'enregistrement. Veuillez réessayer ultérieurement. ',
'No content received from registration server. Please try again later.' =>
'Aucune donnée reçue depuis le serveur d\'enregistrement. Veuillez réessayer ultérieurement. ',
'Problems processing server result. Please try again later.' => '',
'Username and password do not match. Please try again.' => 'Le nom et mot de passe ne correspondent pas. Merci d\'essayer à nouveau.',
'The selected process is invalid!' => 'The processus sélectionné est invalide.',
'Upgrade to %s now!' => 'Mettre à jour vers %s maintenant ! ',
'%s Go to the upgrade center %s' => '%s Se rendre sur le serveur de mise à jour %s',
'The license for your %s is about to expire. Please make contact with %s to renew your contract!' =>
'La License pour %s va expirer. Merci de prendre contact avec %s pour renouveler votre contrat!',
'An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!' =>
'Une mise à jour de votre %s est disponible, mais il existe un conflit avec votre version de framework! Merci de mettre a jour votre framework en premier.',
'Your system was successfully upgraded to %s.' => 'Votre système a bien été mis à jour en %s. ',
'There was a problem during the upgrade to %s.' => 'Il y a eu un problème pendant la mise à jour %s.',
'%s was correctly reinstalled.' => '%s a été correctement réinstallé.',
'There was a problem reinstalling %s.' => 'Il y a eu un problème en réinstallant %s.',
'Your %s was successfully updated.' => 'Votre %s a été mise à jour avec succès.',
'There was a problem during the upgrade of %s.' => 'Il y a eu un problème pendant la mise à jour %s.',
'%s was correctly uninstalled.' => '%s a été correctement désinstallé.',
'There was a problem uninstalling %s.' => 'Il y a eu un problème en désinstallant %s.',
# Template: AAACalendar
'New Year\'s Day' => 'Jour de l\'An',
'International Workers\' Day' => 'Fête internationale des travailleurs',
'Christmas Eve' => 'Réveillon de Noël',
'First Christmas Day' => '1er jour de Noël',
'Second Christmas Day' => '2e jour de Noël',
'New Year\'s Eve' => 'Veille du jour de l\'An',
# Template: AAAGenericInterface
'OTRS as requester' => 'OTRS, demandeur',
'OTRS as provider' => 'OTRS, fournisseur',
'Webservice "%s" created!' => 'Le service Web "%s" a été créé.',
'Webservice "%s" updated!' => 'Le service Web "%s" a été mise à jour.',
# Template: AAAMonth
'Jan' => 'Jan',
'Feb' => 'Fév',
'Mar' => 'Mar',
'Apr' => 'Avr',
'May' => 'Mai',
'Jun' => 'Juin',
'Jul' => 'Juil',
'Aug' => 'Aoû',
'Sep' => 'Sep',
'Oct' => 'Oct',
'Nov' => 'Nov',
'Dec' => 'Déc',
'January' => 'Janvier',
'February' => 'Février',
'March' => 'Mars',
'April' => 'Avril',
'May_long' => 'Mai',
'June' => 'Juin',
'July' => 'Juillet',
'August' => 'Août',
'September' => 'Septembre',
'October' => 'Octobre',
'November' => 'Novembre',
'December' => 'Décembre',
# Template: AAAPreferences
'Preferences updated successfully!' => 'Les préférences ont bien été mises à jour !',
'User Profile' => 'Profil utilisateur',
'Email Settings' => 'Paramétrage e-mail',
'Other Settings' => 'Autres paramétrages',
'Notification Settings' => 'Paramètres des notifications',
'Change Password' => 'Changer de mot de passe',
'Current password' => 'Mot de passe actuel',
'New password' => 'Nouveau mot de passe',
'Verify password' => 'Vérification du mot de passe',
'Spelling Dictionary' => 'Correcteur orthographique',
'Default spelling dictionary' => 'Dictionnaire d\'orthographe par défaut.',
'Max. shown Tickets a page in Overview.' => 'Nombre maximum de tickets affichés sur la page d\'aperçu des tickets',
'The current password is not correct. Please try again!' => 'Le mot de passe actuel n\'est pas correct. Merci d\'essayer à nouveau!',
'Can\'t update password, your new passwords do not match. Please try again!' =>
'Impossible de mettre à jour le mot de passe, votre nouveau mot de passe ne correspond pas. Merci d\'essayer à nouveau!',
'Can\'t update password, it contains invalid characters!' => 'Impossible de mettre à jour le mot de passe, il contienti des caractères invalides!',
'Can\'t update password, it must be at least %s characters long!' =>
'Impossible de mettre à jour le mot de passe,, il doit contenir au moins %s caractères!',
'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase characters!' =>
'Impossible de mettre à jour le mot de passe, il doit contenir au moins 2 lettres en minuscule et 2 en majuscule!',
'Can\'t update password, it must contain at least 1 digit!' => 'Impossible de mettre à jour le mot de passe, il doit contenir au moins 1 chiffre!',
'Can\'t update password, it must contain at least 2 characters!' =>
'Impossible de mettre à jour le mot de passe, il doit contenir au moins 2 caractères!',
'Can\'t update password, this password has already been used. Please choose a new one!' =>
'Impossible de mettre à jour le mot de passe, ce mot de passe a déjà été utilisé. Merci d\'en choisir un autre!',
'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' =>
'Sélectionner le caractère séparateur pour les fichiers CSV (stats et recherches). Si rien n\'est indiqué ici, le séparateur par défaut pour votre langage est utilisé.',
'CSV Separator' => 'Séparateur CSV',
# Template: AAATicket
'Status View' => 'Vue des statuts',
'Service View' => 'Vue par Service',
'Bulk' => 'Actions groupées',
'Lock' => 'Verrouiller',
'Unlock' => 'Déverrouiller',
'History' => 'Historique',
'Zoom' => 'Détails',
'Age' => 'Âge',
'Bounce' => 'Renvoyer',
'Forward' => 'Transmettre',
'From' => 'De',
'To' => 'À',
'Cc' => 'Copie ',
'Bcc' => 'Copie Invisible',
'Subject' => 'Sujet',
'Move' => 'Déplacer',
'Queue' => 'File',
'Queues' => 'Files',
'Priority' => 'Priorité',
'Priorities' => 'Priorités',
'Priority Update' => 'Mise à jour de la priorité',
'Priority added!' => 'Priorité ajoutée!',
'Priority updated!' => 'Priorité mise à jour!',
'Signature added!' => 'Signature ajoutée!',
'Signature updated!' => 'Signature mise à jour!',
'SLA' => 'SLA',
'Service Level Agreement' => 'Contrat de niveau de support',
'Service Level Agreements' => 'Contrats de niveau de support',
'Service' => 'Service',
'Services' => 'Services',
'State' => 'État',
'States' => 'États',
'Status' => 'Statut',
'Statuses' => 'Status',
'Ticket Type' => 'Type de ticket',
'Ticket Types' => 'Types de tickets',
'Compose' => 'Composer',
'Pending' => 'En attente',
'Owner' => 'Propriétaire',
'Owner Update' => 'Mise à jour du propriétaire',
'Responsible' => 'Responsable',
'Responsible Update' => 'Mise à jour du responsable',
'Sender' => 'émetteur',
'Article' => 'Article',
'Ticket' => 'Ticket',
'Createtime' => 'Date de création',
'plain' => 'tel quel',
'Email' => 'E-mail',
'email' => 'e-mail',
'Close' => 'Fermer',
'Action' => 'Action',
'Attachment' => 'Pièce jointe',
'Attachments' => 'Pièces jointes',
'This message was written in a character set other than your own.' =>
'Ce message a été écrit dans un jeu de caractères différent du vôtre.',
'If it is not displayed correctly,' => 'S\'il n\'est pas affiché correctement',
'This is a' => 'Ceci est un',
'to open it in a new window.' => 'L\'ouvrir dans une nouvelle fenêtre',
'This is a HTML email. Click here to show it.' => 'Ceci est un e-mail au format HTML ; cliquer ici pour l\'afficher.',
'Free Fields' => 'Champs libres',
'Merge' => 'Fusionner',
'merged' => 'Fusionné',
'closed successful' => 'clos (résolu)',
'closed unsuccessful' => 'clos (non résolu)',
'Locked Tickets Total' => 'Total des tickets verrouillés',
'Locked Tickets Reminder Reached' => 'Tickets verrouillés ayant atteint le rappel',
'Locked Tickets New' => 'Nouveaux Tickets Verrouillés',
'Responsible Tickets Total' => 'Total des tickets du responsable',
'Responsible Tickets New' => 'Nouveaux tickets du responsable',
'Responsible Tickets Reminder Reached' => '',
'Watched Tickets Total' => 'Total Tickets vus',
'Watched Tickets New' => 'Total Nouveaux Tickets',
'Watched Tickets Reminder Reached' => 'Rappel atteint des Tickets vus',
'All tickets' => 'Tous les Tickets',
'Available tickets' => 'Tickets Disponibles',
'Escalation' => 'Remontée',
'last-search' => 'dernière-recherche',
'QueueView' => 'Vue file',
'Ticket Escalation View' => 'Vue des remontées du ticket',
'Message from' => 'Message de',
'End message' => 'Fin du message',
'Forwarded message from' => 'Message transféré par',
'End forwarded message' => 'Fin du message tranféré',
'Bounce Article to a different mail address' => 'Faire suivre l\'article à une adresse mail différente.',
'Reply to note' => 'Répondre à une note',
'new' => 'nouveau',
'open' => 'ouvert',
'Open' => 'Ouverts',
'Open tickets' => 'Tickets ouverts',
'closed' => 'fermé',
'Closed' => 'Fermés',
'Closed tickets' => 'Tickets fermés',
'removed' => 'supprimé',
'pending reminder' => 'Attente du rappel',
'pending auto' => 'En attente auto',
'pending auto close+' => 'En attente de la fermeture automatique(+)',
'pending auto close-' => 'En attente de la fermeture automatique(-)',
'email-external' => 'e-mail externe',
'email-internal' => 'e-mail interne',
'note-external' => 'Note externe',
'note-internal' => 'Note interne',
'note-report' => 'Note rapport',
'phone' => 'téléphone',
'sms' => 'SMS',
'webrequest' => 'Requête par le web',
'lock' => 'verrouillé.',
'unlock' => 'déverrouillé',
'very low' => 'très basse',
'low' => 'confort de fonctionnement',
'normal' => 'normal',
'high' => 'important',
'very high' => 'très haut',
'1 very low' => '1 très bas',
'2 low' => '2 bas',
'3 normal' => '3 normal',
'4 high' => '4 important',
'5 very high' => '5 très important',
'auto follow up' => 'suivi automatique',
'auto reject' => 'rejet automatique',
'auto remove' => 'suppression automatique',
'auto reply' => 'réponse automatique',
'auto reply/new ticket' => 'réponse auto/nouveau ticket',
'Create' => 'Création',
'Answer' => 'Réponse',
'Phone call' => 'Appel téléphonique',
'Ticket "%s" created!' => 'Le ticket %s a été créé !',
'Ticket Number' => 'Numéro de ticket',
'Ticket Object' => 'Objet ticket',
'No such Ticket Number "%s"! Can\'t link it!' => 'Pas de ticket numéro "%s" ! Impossible de le lier !',
'You don\'t have write access to this ticket.' => 'Vous n\'avez pas de permission d\'écriture pour ce ticket.',
'Sorry, you need to be the ticket owner to perform this action.' =>
'Désolé, vous devez être le propriétaire du ticket pour effectuer cette action.',
'Please change the owner first.' => 'D\'abord, veuillez modifier le propriétaire.',
'Ticket selected.' => 'Ticket sélectionné.',
'Ticket is locked by another agent.' => 'Ticket verrouillé par un autre opérateur.',
'Ticket locked.' => 'Ticket verrouillé.',
'Don\'t show closed Tickets' => 'Ne pas montrer les tickets cloturés',
'Show closed Tickets' => 'Voir les tickets cloturés',
'New Article' => 'Nouvel Article',
'Unread article(s) available' => 'Article(s) non lu(s) disponible(s)',
'Remove from list of watched tickets' => 'Enlever de la liste des tickets suivis',
'Add to list of watched tickets' => 'Ajouter à la liste des tickets suivis',
'Email-Ticket' => 'Ticket E-mail',
'Create new Email Ticket' => 'Créer un nouveau ticket par e-mail',
'Phone-Ticket' => 'Ticket Téléphone',
'Search Tickets' => 'Recherche de tickets',
'Customer Realname' => 'Vrai nom du client',
'Customer History' => 'Historique Client',
'Edit Customer Users' => 'Editer clients',
'Edit Customer' => 'Editer client',
'Bulk Action' => 'Action groupée',
'Bulk Actions on Tickets' => 'Action groupées sur les tickets',
'Send Email and create a new Ticket' => 'Envoyer un E-mail et créer un nouveau Ticket',
'Create new Email Ticket and send this out (Outbound)' => 'Créer un nouveau Ticket E-mail et l\'envoyer (Sortant)',
'Create new Phone Ticket (Inbound)' => 'Créer un ticket Téléphone (Entrant)',
'Address %s replaced with registered customer address.' => 'Adresse %s remplacée par celle du client enregistré.',
'Customer user automatically added in Cc.' => 'Client ajouté automatiquement en Cc.',
'Overview of all open Tickets' => 'Aperçu de tous les Tickets ouverts',
'Locked Tickets' => 'Tickets verrouillés',
'My Locked Tickets' => 'Mes tickets verrouillés',
'My Watched Tickets' => 'Mes tickets surveillés',
'My Responsible Tickets' => 'Mes tickets en responsabilité',
'Watched Tickets' => 'Tickets surveillés',
'Watched' => 'Surveillé',
'Watch' => 'Surveiller',
'Unwatch' => 'Arrêter le suivi',
'Lock it to work on it' => 'Le verrouiller afin de travailler dessus',
'Unlock to give it back to the queue' => 'Le dévérouiller afin de le remettre dans sa file',
'Show the ticket history' => 'Afficher Historique du Ticket',
'Print this ticket' => 'Imprimer ce ticket',
'Print this article' => 'Imprimer cet article',
'Split' => 'Scinder',
'Split this article' => 'Scinder cet article',
'Forward article via mail' => 'Transférer Article par mail',
'Change the ticket priority' => 'Modifier la priorité du ticket',
'Change the ticket free fields!' => 'Changer les champs libres du ticket !',
'Link this ticket to other objects' => 'Lier ce ticket à d\'autres objets',
'Change the owner for this ticket' => 'Changer le propriétaire du ticket',
'Change the customer for this ticket' => 'Changer le client du ticket',
'Add a note to this ticket' => 'Ajouter une note à ce ticket',
'Merge into a different ticket' => 'Fusionner avec un autre ticket',
'Set this ticket to pending' => 'Mettre ce ticket en attente',
'Close this ticket' => 'Fermer ce ticket',
'Look into a ticket!' => 'Voir le détail du ticket !',
'Delete this ticket' => 'Supprimer ce ticket',
'Mark as Spam!' => 'Marquer comme Spam !',
'My Queues' => 'Mes files',
'Shown Tickets' => 'Tickets affichés',
'Shown Columns' => 'Colonnes affcihées',
'Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".' =>
'Votre e-mail avec le numéro de ticket "<OTRS_TICKET>" a été fusionné avec le ticket numéro "<OTRS_MERGE_TO_TICKET>".',
'Ticket %s: first response time is over (%s)!' => 'Ticket %s: le temps imparti pour la première réponse est dépassé (%s) !',
'Ticket %s: first response time will be over in %s!' => 'Ticket %s: le temps imparti pour la première réponse sera dépassé dans %s !',
'Ticket %s: update time is over (%s)!' => 'Ticket %s: le temps imparti pour la révision est dépassé (%s) !',
'Ticket %s: update time will be over in %s!' => 'Ticket %s: le temps imparti pour la révision sera dépassé dans %s !',
'Ticket %s: solution time is over (%s)!' => 'Ticket %s: le temps imparti pour fournir une solution est dépassé (%s) !',
'Ticket %s: solution time will be over in %s!' => 'Ticket %s: le temps imparti pour fournir une solution sera dépassé dans %s !',
'There are more escalated tickets!' => 'Il y a d\'autres tickets remontés !',
'Plain Format' => 'Format texte',
'Reply All' => 'Répondre à tous',
'Direction' => 'Direction',
'New ticket notification' => 'Notification de nouveau ticket',
'Send me a notification if there is a new ticket in "My Queues".' =>
'Me prévenir si il y a un nouveau ticket dans une de "Mes files".',
'Send new ticket notifications' => 'Envoyer les notifications en cas de nouveau ticket',
'Ticket follow up notification' => 'Notification de suivi de ticket',
'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' =>
'M\'envoyer une notification si un client envoi un suivi et que je suis le propriétaire du ticket ou que le ticket est déverrouillé et est dans une de mes files',
'Send ticket follow up notifications' => 'Envoyer des notifications de suivi de ticket',
'Ticket lock timeout notification' => 'Prévenir du dépassement du délai d\'un verrou',
'Send me a notification if a ticket is unlocked by the system.' =>
'Me prévenir si un ticket est déverrouillé par le système',
'Send ticket lock timeout notifications' => 'Envoyer les notifications de désactivation d\'un verrou.',
'Ticket move notification' => 'Notification de déplacement de Ticket',
'Send me a notification if a ticket is moved into one of "My Queues".' =>
'Me prévenir si un ticket est déplacé dans une de "Mes files".',
'Send ticket move notifications' => 'Envoyer notifications en cas de déplacement d\'un ticket',
'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' =>
'Faites la sélection de vos files préférées. Vous recevrez des notifications à propos de ces files par e-mail.',
'Custom Queue' => 'File d\'attente personnalisée',
'QueueView refresh time' => 'Temps de rafraîchissement de la vue des files',
'If enabled, the QueueView will automatically refresh after the specified time.' =>
'La vue des files sera rafraîchit automatiquement après la période précisée si la fonctionnalité est activée.',
'Refresh QueueView after' => 'Rafraichir la vue des files après',
'Screen after new ticket' => 'Écran après un nouveau ticket',
'Show this screen after I created a new ticket' => 'Faire apparaître cet écran après la création d\'un nouveau ticket',
'Closed Tickets' => 'Tickets fermés',
'Show closed tickets.' => 'Voir les tickets fermés',
'Max. shown Tickets a page in QueueView.' => 'Nombre maximum de tickets affichés sur la page de la vue d\'une file',
'Ticket Overview "Small" Limit' => 'limite "Petite" de Vue Générale des Tickets',
'Ticket limit per page for Ticket Overview "Small"' => 'Limite de ticket par page pour la "Petite" limite de Vue Générale des Tickets',
'Ticket Overview "Medium" Limit' => 'limite "Moyenne" de Vue Générale des Tickets',
'Ticket limit per page for Ticket Overview "Medium"' => 'Limite de ticket par page pour la "Moyenne" limite de Vue Générale des Tickets',
'Ticket Overview "Preview" Limit' => '',
'Ticket limit per page for Ticket Overview "Preview"' => '',
'Ticket watch notification' => 'Notification de surveillance de Ticket',
'Send me the same notifications for my watched tickets that the ticket owners will get.' =>
'Pour les tickets sous surveillance, envoyez-moi les mêmes notifications que celles envoyées au propriétaire de ces tickets.',
'Send ticket watch notifications' => 'Envoi de notifications à la vue du ticket',
'Out Of Office Time' => 'Absent du Bureau',
'New Ticket' => 'Nouveau ticket',
'Create new Ticket' => 'Création d\'un nouveau ticket',
'Customer called' => 'Client appellé',
'phone call' => 'Appel téléphonique',
'Phone Call Outbound' => 'Appel vers Client',
'Phone Call Inbound' => 'Appel vers Opérateur',
'Reminder Reached' => 'Rappel atteint',
'Reminder Tickets' => 'Tickets de rappel',
'Escalated Tickets' => 'Tickets remontés',
'New Tickets' => 'Nouveaux tickets',
'Open Tickets / Need to be answered' => 'Tickets ouverts en attente de réponse',
'All open tickets, these tickets have already been worked on, but need a response' =>
'Les tickets ouverts; ces ticket ont été traités mais nécessitent une réponse.',
'All new tickets, these tickets have not been worked on yet' => 'Les nouveaux tickets; ces tickets n\'ont pas été traités.',
'All escalated tickets' => 'Tous les tickets escaladés',
'All tickets with a reminder set where the reminder date has been reached' =>
'Tout les tickets dont la date de rappel à été atteinte.',
'Archived tickets' => 'Tickets archivés',
'Unarchived tickets' => 'Tickets non archivés',
'Ticket Information' => 'Information Ticket',
'including subqueues' => 'sous-files incluses',
'excluding subqueues' => 'sous-files excluses',
# Template: AAAWeekDay
'Sun' => 'Dim',
'Mon' => 'Lun',
'Tue' => 'Mar',
'Wed' => 'Mer',
'Thu' => 'Jeu',
'Fri' => 'Ven',
'Sat' => 'Sam',
# Template: AdminACL
'ACL Management' => 'Gestion ACL',
'Filter for ACLs' => 'Filtres pour ACLs',
'Filter' => 'Filtre',
'ACL Name' => 'Nom ACL',
'Actions' => 'Actions',
'Create New ACL' => 'Créer une ACL',
'Deploy ACLs' => 'Déployer ACLs',
'Export ACLs' => 'Exporter ACLs',
'Configuration import' => 'Import de la configuration',
'Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.' =>
'',
'This field is required.' => 'Ce champ est requis',
'Overwrite existing ACLs?' => '',
'Upload ACL configuration' => '',
'Import ACL configuration(s)' => '',
'To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.' =>
'',
'Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.' =>
'',
'ACLs' => '',
'Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.' =>
'',
'ACL name' => 'Nom ACL',
'Validity' => 'Validité',
'Copy' => 'Copier',
'No data found.' => 'Aucune donnée trouvée',
# Template: AdminACLEdit
'Edit ACL %s' => 'Modifier ACL',
'Go to overview' => 'Aller à la vue d\'ensemble',
'Delete ACL' => 'Effacer ACL',
'Delete Invalid ACL' => '',
'Match settings' => '',
'Set up matching criteria for this ACL. Use \'Properties\' to match the current screen or \'PropertiesDatabase\' to match attributes of the current ticket that are in the database.' =>
'',
'Change settings' => 'Changer les paramètres',
'Set up what you want to change if the criteria match. Keep in mind that \'Possible\' is a white list, \'PossibleNot\' a black list.' =>
'',
'Check the official' => '',
'documentation' => 'documentation',
'Show or hide the content' => 'Montrer ou cacher le contenu',
'Edit ACL information' => '',
'Stop after match' => 'Stopper après correspondance',
'Edit ACL structure' => '',
'Save' => 'Sauver',
'or' => 'ou',
'Save and finish' => 'Enregistrer et terminer',
'Do you really want to delete this ACL?' => '',
'This item still contains sub items. Are you sure you want to remove this item including its sub items?' =>
'',
'An item with this name is already present.' => 'Un objet avec le même nom est déjà présent.',
'Add all' => 'Tout ajouter',
'There was an error reading the ACL data.' => '',
# Template: AdminACLNew
'Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.' =>
'',
# Template: AdminAttachment
'Attachment Management' => 'Gestion des pièces jointes',
'Add attachment' => 'Ajouter pièce jointe',
'List' => 'Lister',
'Download file' => 'Télécharger fichier',
'Delete this attachment' => 'Supprimer pièce jointe',
'Add Attachment' => 'Ajouter pièce jointe',
'Edit Attachment' => 'Editer pièce jointe',
# Template: AdminAutoResponse
'Auto Response Management' => 'Gestion des réponses automatiques',
'Add auto response' => 'Ajouter réponse automatique',
'Add Auto Response' => 'Ajouter Réponse Automatique',
'Edit Auto Response' => 'Editer Réponse Automatique',
'Response' => 'Réponse',
'Auto response from' => 'Réponse automatique de',
'Reference' => 'Référence',
'You can use the following tags' => 'Vous pouvez utiliser les tags suivants',
'To get the first 20 character of the subject.' => 'Pour avoir les 20 premiers caractères du sujet.',
'To get the first 5 lines of the email.' => 'Pour avoir les 5 premières lignes de l\'e-mail.',
'To get the realname of the sender (if given).' => 'Pour avoir le nom de l\'expéditeur s\'il est fourni.',
'To get the article attribute' => 'Pour avoir l\'attribut de l\'article',
' e. g.' => 'p. ex.',
'Options of the current customer user data' => 'Options des données du client actuel',
'Ticket owner options' => 'Options du propriétaire du ticket',
'Ticket responsible options' => 'Options du responsable du ticket',
'Options of the current user who requested this action' => 'Options de l\'utilisateur actuel qui a demandé cette action',
'Options of the ticket data' => 'Options des données du ticket',
'Options of ticket dynamic fields internal key values' => '',
'Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields' =>
'',
'Config options' => 'Options de configuration',
'Example response' => 'Exemple de réponse',
# Template: AdminCloudServiceSupportDataCollector
'Cloud Service Management' => '',
'Support Data Collector' => '',
'Support data collector' => '',
'Hint' => 'Conseil',
'Currently support data is only shown in this system.' => '',
'It is highly recommended to send this data to OTRS Group in order to get better support.' =>
'',
'Configuration' => '',
'Send support data' => '',
'This will allow the system to send additional support data information to OTRS Group.' =>
'',
'System Registration' => 'Enregistrement du système',
'To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the \'send support data\' option.)' =>
'',
'Register this System' => 'Enregistrer ce système',
'System Registration is disabled for your system. Please check your configuration.' =>
'L\'enregistrement est désactivé pour votre système. Veuillez vérifier votre configuration. ',
# Template: AdminCloudServices
'System registration is a service of OTRS Group, which provides a lot of advantages!' =>
'',
'Please note that the use of OTRS cloud services requires the system to be registered.' =>
'',
'Register this system' => 'Enregistrer ce système',
'Here you can configure available cloud services that communicate securely with %s.' =>
'',
'Available Cloud Services' => '',
'Upgrade to %s' => '',
# Template: AdminCustomerCompany
'Customer Management' => 'Gestion des clients',
'Wildcards like \'*\' are allowed.' => 'Les caractères génériques tels que \'*\ sont autorisés',
'Add customer' => 'Ajouter un client',
'Select' => 'Sélectionner',
'shown' => '',
'total' => '',
'Please enter a search term to look for customers.' => 'Merci d\'entrer un motif pour rechercher des clients',
'Add Customer' => 'Ajouter un client',
# Template: AdminCustomerUser
'Customer User Management' => 'Gestion du client',
'Back to search results' => 'Retour aux résultats de la recherche',
'Add customer user' => 'Ajouter un client',
'Customer user are needed to have a customer history and to login via customer panel.' =>
'',
'Last Login' => 'Dernière connexion',
'Login as' => 'Connecté en tant que',
'Switch to customer' => 'Basculer vers le client',
'Add Customer User' => 'Ajouter Client',
'Edit Customer User' => 'Editer Client',
'This field is required and needs to be a valid email address.' =>
'Ce champ est obligatoire et doit être une adresse e-mail valide.',
'This email address is not allowed due to the system configuration.' =>
'Cette adresse e-mail n\'est past permise par la configuration du système',
'This email address failed MX check.' => 'Cette adresse e-mail n\'a pas passé la vérification MX.',
'DNS problem, please check your configuration and the error log.' =>
'Problème DNS. Veuillez contrôler le journal d\'erreur ainsi que votre configuration.',
'The syntax of this email address is incorrect.' => 'La syntaxe de cette adresse e-mail est incorrecte.',
# Template: AdminCustomerUserGroup
'Manage Customer-Group Relations' => 'Gérer les relations Client-Groupe',
'Notice' => 'Note',
'This feature is disabled!' => 'Cette fonctionnalité est désactivée !',
'Just use this feature if you want to define group permissions for customers.' =>
'Utiliser cette fonction uniquement si vous shouhaitez définir des permissions de groupe pour les clients',
'Enable it here!' => 'Activez la ici !',
'Edit Customer Default Groups' => 'Éditer les groupes par défault du client',
'These groups are automatically assigned to all customers.' => 'Ces groupes sont automatiquement assignés à tous les clients',
'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' =>
'Vous pouvez gérer ces groupes via le paramètre de configuration "CustomerGroupAlwaysGroups".',
'Filter for Groups' => 'Filtre pour les Groupes',
'Just start typing to filter...' => '',
'Select the customer:group permissions.' => 'Selectionner les permissions client::groupe',
'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' =>
'Si rien n\'est sélectionné, alors il n\'y aura aucune permission dans ce groupe (les tickets ne seront pas accessibles au client).',
'Search Results' => 'Résultat de recherche',
'Customers' => 'Clients',
'No matches found.' => 'Aucun résultat.',
'Groups' => 'Groupes',
'Change Group Relations for Customer' => 'Modifier les Relations du Groupe pour le Client',
'Change Customer Relations for Group' => 'Modifier les Relations du Client pour le Groupe',
'Toggle %s Permission for all' => 'Sélectionner la Permission %s pour tous',
'Toggle %s permission for %s' => 'Sélectionner la permission %s pour %s',
'Customer Default Groups:' => 'Groupes par défaut du client',
'No changes can be made to these groups.' => 'Aucun changement possible pour ces groupes',
'ro' => 'lecture seule',
'Read only access to the ticket in this group/queue.' => 'Accès en lecture seulement aux tickets de cette file/groupe.',
'rw' => 'lecture/écriture',
'Full read and write access to the tickets in this group/queue.' =>
'Accès complet en lecture et écriture aux tickets dans cette file/groupe.',
# Template: AdminCustomerUserService
'Manage Customer-Services Relations' => 'Gérer les Relations Client-Services',
'Edit default services' => 'Éditer les services par défaut',
'Filter for Services' => 'Filtre pour les Services',
'Allocate Services to Customer' => 'Allouer des Services au Client',
'Allocate Customers to Service' => 'Allouer des Clients au Service',
'Toggle active state for all' => 'Sélectionner l\'état actif pour tous',
'Active' => 'Actif',
'Toggle active state for %s' => 'Sélectionner l\'état actif pour %s',
# Template: AdminDynamicField
'Dynamic Fields Management' => 'Gestion des champs dynamiques',
'Add new field for object' => 'Ajouter un nouveau champ pour l\'objet',
'To add a new field, select the field type from one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' =>
'',
'Dynamic Fields List' => 'Liste des champs dynamiques',
'Dynamic fields per page' => 'Nombre de champs dynamiques par page',
'Label' => 'Label',
'Order' => 'Ordre',
'Object' => 'Objet',
'Delete this field' => 'Effacer ce champs',
'Do you really want to delete this dynamic field? ALL associated data will be LOST!' =>
'Voulez-vous vraiment effacer ce champ dynamique? Toute donnée associée sera PERDUE!',
'Delete field' => 'Effacer ce champ',
# Template: AdminDynamicFieldCheckbox
'Dynamic Fields' => 'Champs dynamiques',
'Field' => 'Champ',
'Go back to overview' => 'Retour à la visualisation',
'General' => 'Généralités',
'This field is required, and the value should be alphabetic and numeric characters only.' =>
'Ce champ est requis et sa valeur doit être composée de caractères alphabétiques et numériques seulement.',
'Must be unique and only accept alphabetic and numeric characters.' =>
'Le nom doit être unique et composé seulement de caractères alphabétiques et numériques.',
'Changing this value will require manual changes in the system.' =>
'Changer cette valeur exige également des changements manuels dans le système.',
'This is the name to be shown on the screens where the field is active.' =>
'L\'étiquette porte le nom qui sera affiché sur les écrans où le champ est actif.',
'Field order' => 'Ordre du champ',
'This field is required and must be numeric.' => 'Ce champ est requis et doit être composé de caractères numériques.',
'This is the order in which this field will be shown on the screens where is active.' =>
'L\'affichage sur les écrans où le champ est actif respectera l\'ordre choisi.',
'Field type' => 'Type de champ',
'Object type' => 'Type d\'objet',
'Internal field' => '',
'This field is protected and can\'t be deleted.' => 'Ce champ est protégé et ne peut pas être supprimé',
'Field Settings' => 'Réglage du champ',
'Default value' => 'Valeur par défaut',
'This is the default value for this field.' => 'Il s\'agit de la valeur par défaut du champ',
# Template: AdminDynamicFieldDateTime
'Default date difference' => 'Différence entre la date actuelle et le date affichée',
'This field must be numeric.' => 'Ce champ doit être composé de caractères numériques',
'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' =>
'',
'Define years period' => 'Période déterminée (en années)',
'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' =>
'Activez cette fonctionnalité afin de fixer le nombre d\'années devant être affiché (dans le futur et dans le passé) à l\'intérieur de la section « année » du champ.',
'Years in the past' => 'années passées',
'Years in the past to display (default: 5 years).' => 'années passées à afficher (par défaut, 5 années)',
'Years in the future' => 'Années futures',
'Years in the future to display (default: 5 years).' => 'Années futures à afficher (par défaut, 5 années)',
'Show link' => 'Montrer le lien',
'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' =>
'',
'Restrict entering of dates' => '',
'Here you can restrict the entering of dates of tickets.' => '',
# Template: AdminDynamicFieldDropdown
'Possible values' => 'Valeurs possibles',
'Key' => 'Clé',
'Value' => 'Valeur',
'Remove value' => 'Retirer la valeur',
'Add value' => 'Ajouter une valeur',
'Add Value' => 'Ajouter une valeur',
'Add empty value' => 'Ajouter une valeur sans contenu',
'Activate this option to create an empty selectable value.' => 'Pour créer une valeur sans contenu, activer cette option.',
'Tree View' => 'Vue hiérarchique',
'Activate this option to display values as a tree.' => '',
'Translatable values' => 'Valeurs traduisibles',
'If you activate this option the values will be translated to the user defined language.' =>
'Pour que le contenu des valeurs soit traduit dans la langue définie par l\'utilisateur, activez cette option.',
'Note' => 'Note',
'You need to add the translations manually into the language translation files.' =>
'Vous devez traduire vous-même le contenu dans les fichiers de traduction.',
# Template: AdminDynamicFieldText
'Number of rows' => 'Nombre de rangées',
'Specify the height (in lines) for this field in the edit mode.' =>
'Précisez la hauteur de ce champ (en nombre de lignes), présent lors de l\'édition.',
'Number of cols' => 'Nombre de colonnes',
'Specify the width (in characters) for this field in the edit mode.' =>
'Précisez la largeur de ce champ (en nombre de caractères), présent lors de l\'édition.',
'Check RegEx' => 'Vérifier la RegEx',
'Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.' =>
'',
'RegEx' => '',
'Invalid RegEx' => 'RegEx non valide',
'Error Message' => 'Message d\'Erreur',
'Add RegEx' => 'Ajouter une RegEx',
# Template: AdminEmail
'Admin Notification' => 'Notification des administrateurs',
'With this module, administrators can send messages to agents, group or role members.' =>
'Le présent module permet aux administrateurs d\'envoyer des messages aux opérateurs, aux groupes et aux autres membres du même rôle.',
'Create Administrative Message' => 'Création d\'un message de l\'administrateur',
'Your message was sent to' => 'Votre message a été envoyé à',
'Send message to users' => 'Envoyer un message aux utilisateurs',
'Send message to group members' => 'Envoyer un message aux membres du groupe',
'Group members need to have permission' => 'Préciser la permission accordée aux membres du groupe',
'Send message to role members' => 'Envoyer message aux membres du rôle',
'Also send to customers in groups' => 'Envoyer aussi aux clients dans les groupes',
'Body' => 'Corps',
'Send' => 'Envoyer',
# Template: AdminGenericAgent
'Generic Agent' => 'Agent générique',
'Add job' => 'Ajouter tâche',
'Last run' => 'Dernier lancement',
'Run Now!' => 'Lancer maintenant !',
'Delete this task' => 'Supprimer cette tâche',
'Run this task' => 'Exécuter cette tâche',
'Job Settings' => 'Configuration de la tâche',
'Job name' => 'Nom de la tâche',
'The name you entered already exists.' => 'Le nom que vous avez entré existe déjà.',
'Toggle this widget' => 'Activer/Désactiver le widget',
'Automatic execution (multiple tickets)' => 'Exécution automatique (tickets multiples)',
'Execution Schedule' => 'Planification d\'exécution',
'Schedule minutes' => 'Planification Minutes',
'Schedule hours' => 'Planification Heures',
'Schedule days' => 'Planification Jours',
'Currently this generic agent job will not run automatically.' =>
'Actuellement, cet agent générique ne s\'exécutera pas automatiquement',
'To enable automatic execution select at least one value from minutes, hours and days!' =>
'Pour permettre l\'exécution automatique, sélectionnez au moins une valeur dans minutes, heures et jours !',
'Event based execution (single ticket)' => '',
'Event Triggers' => '',
'List of all configured events' => 'Liste de tous les événements configurés',
'Delete this event' => 'Supprimer cet évenement',
'Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.' =>
'',
'If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.' =>
'',
'Do you really want to delete this event trigger?' => '',
'Add Event Trigger' => '',
'Add Event' => 'Ajouter un événement',
'To add a new event select the event object and event name and click on the "+" button' =>
'',
'Duplicate event.' => 'Evenement double',
'This event is already attached to the job, Please use a different one.' =>
'Cet évenement est déjà attaché à un job, merci d\'en utiliser un autre.',
'Delete this Event Trigger' => '',
'Remove selection' => 'Supprimer la sélection',
'Select Tickets' => 'Sélectionner des tickets',
'(e. g. 10*5155 or 105658*)' => '(ex: 10*5155 or 105658*)',
'(e. g. 234321)' => '(ex: 234321)',
'Customer login' => 'Login Client',
'(e. g. U5150)' => '(ex: U5150)',
'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => 'Recherche plein texte dans article (p. ex. "Valérie*m" ou "Eco*").',
'Agent' => 'Opérateur',
'Ticket lock' => 'Verrouillage ticket',
'Create times' => 'Date de création',
'No create time settings.' => 'Pas de critère de date de création',
'Ticket created' => 'Ticket créé',
'Ticket created between' => 'Ticket créé entre le',
'Last changed times' => '',
'No last changed time settings.' => '',
'Ticket last changed' => '',
'Ticket last changed between' => '',
'Change times' => 'Modification d\'heure',
'No change time settings.' => 'Paramètrage de non modification d\'heure',
'Ticket changed' => 'Ticket modifié',
'Ticket changed between' => 'Ticket modifié entre',
'Close times' => 'Dates de clotûre',
'No close time settings.' => 'Pas de paramètre de temps de fermeture',
'Ticket closed' => 'Ticket fermé',
'Ticket closed between' => 'Ticket fermé entre',
'Pending times' => 'Dates de mise en attente',
'No pending time settings.' => 'pas de critère de date d\'échéance',
'Ticket pending time reached' => 'Date d\'échéance atteinte le',
'Ticket pending time reached between' => 'Date d\'échéance atteinte entre le',
'Escalation times' => 'Dates de remontée',
'No escalation time settings.' => 'Pas de paramètres de délai de remontée',
'Ticket escalation time reached' => 'Délai de remontée du ticket atteint',
'Ticket escalation time reached between' => 'Délai de remontée du ticket atteint entre',
'Escalation - first response time' => 'Remontée - Date de première réponse',
'Ticket first response time reached' => 'Premier temps de réponse du ticket atteint',
'Ticket first response time reached between' => 'Premier temps de réponse du ticket atteint entre',
'Escalation - update time' => 'Remontée - Date de mise à jour',
'Ticket update time reached' => 'Temps de mise à jour du ticket atteint',
'Ticket update time reached between' => 'Temps de mise à jour du ticket atteint entre',
'Escalation - solution time' => 'Remontée - Date de solution',
'Ticket solution time reached' => 'Temps de résolution du ticket atteint',
'Ticket solution time reached between' => 'Temps de résolution du ticket atteint entre',
'Archive search option' => 'Option de recherche Archive',
'Update/Add Ticket Attributes' => '',
'Set new service' => 'Définir un nouveau service',
'Set new Service Level Agreement' => 'Définir un nouveau contrat de niveau de service',
'Set new priority' => 'Définir une nouvelle priorité',
'Set new queue' => 'Définir une nouvelle file',
'Set new state' => 'Définir un nouvel état',
'Pending date' => 'Délais d\'attente',
'Set new agent' => 'Définir un nouveà l\'opérateur',
'new owner' => 'nouveau propriétaire',
'new responsible' => 'nouveau responsable',
'Set new ticket lock' => 'Placer un nouveau verrou sur le ticket',
'New customer' => 'Nouveau client',
'New customer ID' => 'Nouvel ID client',
'New title' => 'Nouveau titre',
'New type' => 'Nouveau type',
'New Dynamic Field Values' => 'Nouvelles Valeurs de Champ Dynamique',
'Archive selected tickets' => 'Archiver tickets sélectionnés',
'Add Note' => 'Ajouter une note',
'Time units' => 'Unité de temps',
'Execute Ticket Commands' => '',
'Send agent/customer notifications on changes' => 'Envoyer des notifications à l\'opérateur/au client sur les changements',
'CMD' => 'CMD',
'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' =>
'Cette commande sera exécuté. ARG[0] sera le numéro du ticket et ARG[1] son identifiant.',
'Delete tickets' => 'Supprimer les tickets',
'Warning: All affected tickets will be removed from the database and cannot be restored!' =>
'Attention: Tous les tickets impactés seront supprimés de la base de donnée et ne pourront être restaurés!',
'Execute Custom Module' => 'Exécuter le Module Client',
'Param %s key' => 'Clé Param %s',
'Param %s value' => 'Valeur Param %s',
'Save Changes' => 'Enregistrer les Modifications',
'Results' => 'Résultat',
'%s Tickets affected! What do you want to do?' => '%s Tickets impactés! Que voulez vous faire?',
'Warning: You used the DELETE option. All deleted tickets will be lost!' =>
'Attention: Vous allez utiliser l\'option supprimer. Tous les tickets supprimés seront perdus!',
'Warning: There are %s tickets affected but only %s may be modified during one job execution!' =>
'',
'Edit job' => 'Editer tâche',
'Run job' => 'Exécuter tâche',
'Affected Tickets' => 'Tickets impactés',
# Template: AdminGenericInterfaceDebugger
'GenericInterface Debugger for Web Service %s' => 'Débogueur de l\'interface générique pour le service Web %s',
'You are here' => 'Vous êtes ici',
'Web Services' => 'Services Web',
'Debugger' => 'Débogueur',
'Go back to web service' => 'Retourner au service web',
'Clear' => 'Supprimer',
'Do you really want to clear the debug log of this web service?' =>
'Voulez-vous vraiment supprimer l\'enregistrement de débogage de ce service Web?',
'Request List' => 'Liste de demandes',
'Time' => 'Date et heure',
'Remote IP' => 'Adresse IP distante',
'Loading' => 'En cours de chargement',
'Select a single request to see its details.' => 'Sélection une seule requête pour afficher son détail',
'Filter by type' => 'Filtrer par type',
'Filter from' => 'Filtrer à partir de',
'Filter to' => 'Filtrer jusqu\'au',
'Filter by remote IP' => 'Filtrer par adresse IP distante',
'Limit' => 'Limite',
'Refresh' => 'Rafraîchir',
'Request Details' => 'Demander des détails',
'An error occurred during communication.' => 'Une erreur est survenue durant la communication.',
'Show or hide the content.' => 'Afficher ou cacher le contenu.',
'Clear debug log' => 'Supprimer l\'enregistrement de débogage',
# Template: AdminGenericInterfaceInvokerDefault
'Add new Invoker to Web Service %s' => 'Ajouter un nouveau demandeur au service Web %s',
'Change Invoker %s of Web Service %s' => 'Changer le demandeur %s du service Web %s',
'Add new invoker' => 'Ajouter un nouveau demandeur',
'Change invoker %s' => 'Changer le demandeur %s',
'Do you really want to delete this invoker?' => 'Voulez-vous vraiment supprimer ce demandeur?',
'All configuration data will be lost.' => 'Tous les paramètres seront perdus.',
'Invoker Details' => 'Détails du demandeur',
'The name is typically used to call up an operation of a remote web service.' =>
'Le nom est généralement utilisé pour appeler l\'opération d\'un service Web à distance.',
'Please provide a unique name for this web service invoker.' => 'Veuillez fournir un nom unique pour ce demandeur de service Web.',
'Invoker backend' => 'Arrière-plan du demandeur',
'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' =>
'Le module de OTRS comprenant l\'arrière-plan du demandeur traitera les données envoyées au système distant ainsi que celles composant la réponse.',
'Mapping for outgoing request data' => 'Mappage des données des requêtes sortantes',
'Configure' => 'Configurer',
'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' =>
'Les données du demandeur de OTRS seront traitées lors du mappage; elles seront converties pour le système distant.',
'Mapping for incoming response data' => 'Mappage des données composant les réponses entrantes',
'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' =>
'Les données composant les réponses seront traitées lors du mappage; elles seront converties pour le demandeur de OTRS.',
'Asynchronous' => 'Asynchrone',
'This invoker will be triggered by the configured events.' => 'Les évènements configurés déclencheront le demandeur.',
'Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).' =>
'',
'Synchronous event triggers would be processed directly during the web request.' =>
'Les déclencheurs d\'évènements synchrones seront traités directement lors de la requête Web.',
'Save and continue' => 'Sauvegarder et continuer',
'Delete this Invoker' => 'Supprimer ce demandeur',
# Template: AdminGenericInterfaceMappingSimple
'GenericInterface Mapping Simple for Web Service %s' => 'Mappage simple de l\'interface générique du service Web %s',
'Go back to' => 'Retour à',
'Mapping Simple' => 'Mappage simple',
'Default rule for unmapped keys' => 'Règle par défaut pour les clés non mappées',
'This rule will apply for all keys with no mapping rule.' => 'Cette règle sera appliquée à toutes les clés n\'ayant pas de règle de mappage.',
'Default rule for unmapped values' => 'Règle par défaut pour les valeurs non mappées',
'This rule will apply for all values with no mapping rule.' => 'Cette règle sera appliquée à toutes les valeurs n\'ayant pas de règle de mappage.',
'New key map' => 'Nouvelle mappe de clé',
'Add key mapping' => 'Ajouter un mappage de clé',
'Mapping for Key ' => 'Mappage de clé',
'Remove key mapping' => 'Supprimer le mappage de clé',
'Key mapping' => 'Mappage de clé',
'Map key' => 'Mappe de clé',
'matching the' => 'faire correspondre le ou la',
'to new key' => 'à la nouvelle clé',
'Value mapping' => 'Mappage de valeurs',
'Map value' => 'Mappe de valeur',
'to new value' => 'à la nouvelle valeur',
'Remove value mapping' => 'Supprimer le mappage de valeur',
'New value map' => 'Nouvelle mappe de valeur',
'Add value mapping' => 'Ajouter un mappage de valeur',
'Do you really want to delete this key mapping?' => 'Voulez-vous vraiment supprimer ce mappage de clé?',
'Delete this Key Mapping' => 'Supprimer ce mappage de clé',
# Template: AdminGenericInterfaceMappingXSLT
'GenericInterface Mapping XSLT for Web Service %s' => '',
'Mapping XML' => '',
'Template' => 'Modèle',
'The entered data is not a valid XSLT stylesheet.' => '',
'Insert XSLT stylesheet.' => '',
# Template: AdminGenericInterfaceOperationDefault
'Add new Operation to Web Service %s' => 'Ajouter une nouvelle opération au service Web %s',
'Change Operation %s of Web Service %s' => 'Modifier l\'opération %s du service Web %s',
'Add new operation' => 'Ajouter une nouvelle opération',
'Change operation %s' => 'Changer l\'opération %s',
'Do you really want to delete this operation?' => 'Voulez-vous vraiment supprimer cette opération?',
'Operation Details' => 'Détails de l\'opération',
'The name is typically used to call up this web service operation from a remote system.' =>
'Le nom est généralement utilisé pour appeler cette opération du service Web à partir d\'un système distant.',
'Please provide a unique name for this web service.' => 'Veuillez fournir un nom unique pour ce service Web.',
'Mapping for incoming request data' => 'Mappage effectué pour une demande de donnée à venir',
'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' =>
'La réquisition de données sera traitée par mappage afin de la transformer en données lisibles par OTRS.',
'Operation backend' => 'Arrière-plan des opérations',
'This OTRS operation backend module will be called internally to process the request, generating data for the response.' =>
'Ce module de l\'arrière-plan des opérations de OTRS sera appelé dans le programme afin de traiter la demande, générant ainsi des donnée permettant de répondre.',
'Mapping for outgoing response data' => 'Mappage pour les données de réponses sortantes',
'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' =>
'Les données de réponse seront traitées par ce mappage afin de les transformer en un type de données lisibles par le système distant.',
'Delete this Operation' => 'Supprimer cette opération',
# Template: AdminGenericInterfaceTransportHTTPREST
'GenericInterface Transport HTTP::REST for Web Service %s' => '',
'Network transport' => 'Transport du réseau ',
'Properties' => 'Propriétés',
'Route mapping for Operation' => '',
'Define the route that should get mapped to this operation. Variables marked by a \':\' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).' =>
'',
'Valid request methods for Operation' => '',
'Limit this Operation to specific request methods. If no method is selected all requests will be accepted.' =>
'',
'Maximum message length' => 'longueur maximale du message',
'This field should be an integer number.' => 'Ce champ doit être un composé d\'un nombre entier.',
'Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.' =>
'',
'Send Keep-Alive' => '',
'This configuration defines if incoming connections should get closed or kept alive.' =>
'',
'Host' => 'Hôte',
'Remote host URL for the REST requests.' => '',
'e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)' =>
'',
'Controller mapping for Invoker' => '',
'The controller that the invoker should send requests to. Variables marked by a \':\' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).' =>
'',
'Valid request command for Invoker' => '',
'A specific HTTP command to use for the requests with this Invoker (optional).' =>
'',
'Default command' => 'Commande par défaut',
'The default HTTP command to use for the requests.' => 'La commande HTTP par défaut à utiliser pour les requêtes.',
'Authentication' => 'Authentification',
'The authentication mechanism to access the remote system.' => 'Le mécanisme d\'authentification permettant d\'accéder au système distant.',
'A "-" value means no authentication.' => 'La valeur « - » signifie que l\'authentification n\'a pas fonctionné.',
'The user name to be used to access the remote system.' => 'Nom d\'utilisateur devant être utilisé pour accéder au système distant.',
'The password for the privileged user.' => 'Le mot de passe des usagers privilégiés.',
'Use SSL Options' => 'Utiliser les options du protocole SSL',
'Show or hide SSL options to connect to the remote system.' => 'Afficher ou cacher les options SSL pour se connecter au système distant',
'Certificate File' => 'Fichier de certificat',
'The full path and name of the SSL certificate file.' => '',
'e.g. /opt/otrs/var/certificates/REST/ssl.crt' => '',
'Certificate Password File' => 'Fichier du mot de passe du certificat',
'The full path and name of the SSL key file.' => 'Le chemin complet et le nom du fichier de la clé SSL.',
'e.g. /opt/otrs/var/certificates/REST/ssl.key' => '',
'Certification Authority (CA) File' => 'Fichier de l\'autorité de certification (AC)',
'The full path and name of the certification authority certificate file that validates the SSL certificate.' =>
'',
'e.g. /opt/otrs/var/certificates/REST/CA/ca.file' => '',
# Template: AdminGenericInterfaceTransportHTTPSOAP
'GenericInterface Transport HTTP::SOAP for Web Service %s' => '',
'Endpoint' => 'Point d\'extrémité',
'URI to indicate a specific location for accessing a service.' =>
'Identifiant uniforme de ressource (URI) qui permet d\'indiquer un lieu précis donnant accès à un service.',
'e.g. http://local.otrs.com:8000/Webservice/Example' => 'par ex. http://local.otrs.com:8000/Webservice/Example',
'Namespace' => 'Espace de nommage',
'URI to give SOAP methods a context, reducing ambiguities.' => 'Identifiant uniforme de ressource (URI) pour offrir un contexte aux méthodes du protocole SOAP et réduire ainsi les ambiguïtés.',
'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' =>
'par ex. urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions',
'Request name scheme' => '',
'Select how SOAP request function wrapper should be constructed.' =>
'',
'\'FunctionName\' is used as example for actual invoker/operation name.' =>
'',
'\'FreeText\' is used as example for actual configured value.' =>
'',
'Response name free text' => '',
'Text to be used to as function wrapper name suffix or replacement.' =>
'',
'Please consider XML element naming restrictions (e.g. don\'t use \'<\' and \'&\').' =>
'',
'Response name scheme' => '',
'Select how SOAP response function wrapper should be constructed.' =>
'',
'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' =>
'indiquez ici le poids maximal (en octets) des messages du protocole SOAP que OTRS traitera.',
'Encoding' => 'codage',
'The character encoding for the SOAP message contents.' => 'Le caractère codé pour le contenu du message du protocole SOAP',
'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' => 'par ex. utf-8, latin1, iso-8859-1, cp1250, etc.',
'SOAPAction' => 'Action du protocole SOAP (SOAPAction)',
'Set to "Yes" to send a filled SOAPAction header.' => 'Réglez à « Oui » pour envoyer un en-tête d\'action de protocole SOAP (SOAPAction)rempli.',
'Set to "No" to send an empty SOAPAction header.' => 'Réglez à « Non » pour envoyer un en-tête d\'action de protocole SOAP (SOAPAction) vide.',
'SOAPAction separator' => 'séparateur d\'action du protocole SOAP (SOAPAction)',
'Character to use as separator between name space and SOAP method.' =>
'Caractère utilisé en tant que séparateur entre un espace de nommage et une méthode du protocole SOAP.',
'Usually .Net web services uses a "/" as separator.' => 'Les services Web .net utilisent généralement une « / » comme séparateur.',
'Proxy Server' => 'Serveur proxy',
'URI of a proxy server to be used (if needed).' => 'Au besoin, utiliser le URI d\'un serveur proxy.',
'e.g. http://proxy_hostname:8080' => 'par ex. http://proxy_hostname:8080',
'Proxy User' => 'Utilisateur proxy',
'The user name to be used to access the proxy server.' => 'Pour accéder au serveur proxy, utiliser ce nom d\'utilisateur.',
'Proxy Password' => 'Mot de passe proxy',
'The password for the proxy user.' => 'Le mot de passe de l\'utilisateur proxy.',
'The full path and name of the SSL certificate file (must be in .p12 format).' =>
'Le chemin complet et le nom du fichier de certificat du protocole SSL (doit être en format « .p12 »).',
'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => 'par ex. /opt/otrs/var/certificates/SOAP/certificate.p12',
'The password to open the SSL certificate.' => 'Le mot de passe pour ouvrir le certificat SSL',
'The full path and name of the certification authority certificate file that validates SSL certificate.' =>
'Le chemin complet et le nom du fichier de l\'autorité de certification qui authentifie la certification du protocole SSL.',
'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => 'par ex. /opt/otrs/var/certificates/SOAP/CA/ca.pem',
'Certification Authority (CA) Directory' => 'Répertoire de l\'autorité de certification (AC)',
'The full path of the certification authority directory where the CA certificates are stored in the file system.' =>
'Le chemin complet menant au répertoire de l\'autorité de certification, où les certificats sont stockés dans le système de fichiers.',
'e.g. /opt/otrs/var/certificates/SOAP/CA' => 'par ex. /opt/otrs/var/certificates/SOAP/CA',
'Sort options' => 'Lister options',
'Add new first level element' => '',
'Outbound sort order for xml fields (structure starting below function name wrapper) - see documentation for SOAP transport.' =>
'',
# Template: AdminGenericInterfaceWebservice
'GenericInterface Web Service Management' => 'Gestion des services Web de l\'interface générique',
'Add web service' => 'Ajouter un service Web',
'Clone web service' => 'Cloner un service Web',
'The name must be unique.' => 'Le nom doit être unique.',
'Clone' => 'Cloner',
'Export web service' => 'Exporter un service Web',
'Import web service' => 'Importer un service Web',
'Configuration File' => 'Fichier de configuration ',
'The file must be a valid web service configuration YAML file.' =>
'Le fichier doit être un fichier YAML de configuration de services Web valide.',
'Import' => 'Importer',
'Configuration history' => 'Historique ',
'Delete web service' => 'Supprimer un service Web',
'Do you really want to delete this web service?' => 'Voulez-vous vraiment supprimer ce service Web?',
'After you save the configuration you will be redirected again to the edit screen.' =>
'Une fois la configuration sauvegardée, vous serez redirigé vers l\'écran de gestion des services Web de l\'interface générique, section « Ajouter ».',
'If you want to return to overview please click the "Go to overview" button.' =>
'Si vous souhaitez accéder à l\'écran de visualisation, cliquez sur « Aller à la visualisation ».',
'Web Service List' => 'Liste des services Web',
'Remote system' => 'Système à distance ',
'Provider transport' => 'Fournisseur de transport',
'Requester transport' => 'Demandeur de transport',
'Debug threshold' => 'Seuil de mise au point ',
'In provider mode, OTRS offers web services which are used by remote systems.' =>
'En mode « fournisseur », OTRS offre des services Web aux systèmes à distance.',
'In requester mode, OTRS uses web services of remote systems.' =>
'En mode « demandeur », OTRS utilise les services Web des systèmes à distance.',
'Operations are individual system functions which remote systems can request.' =>
'Les opérations constituent des fonctions individuelles du système, et les systèmes à distance peuvent en faire la demande.',
'Invokers prepare data for a request to a remote web service, and process its response data.' =>
'Les demandeurs préparent les données pour faire une demande à un service Web à distance, puis ils traitent les données de la réponse.',
'Controller' => 'Contrôleur',
'Inbound mapping' => 'Mappage des fonctions entrantes',
'Outbound mapping' => 'Mappage des fonctions sortantes',
'Delete this action' => 'Supprimer cet action',
'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' =>
'Au moins un %s possède un contrôleur qui n\'est pas activé ou présent; veuillez vérifier l\'enregistrement du contrôleur ou supprimer le %s',
'Delete webservice' => 'Supprimer un service Web',
'Delete operation' => 'Supprimer une opération',
'Delete invoker' => 'Supprimer un demandeur',
'Clone webservice' => 'Cloner un service Web ',
'Import webservice' => 'Importer un service Web',
# Template: AdminGenericInterfaceWebserviceHistory
'GenericInterface Configuration History for Web Service %s' => 'L\'historique de la configuration de l\'interface générique pour le service Web %s',
'Go back to Web Service' => 'Retour au service Web',
'Here you can view older versions of the current web service\'s configuration, export or even restore them.' =>
'L\'historique permet de voir, d\'exporter ou de restaurer les anciennes versions des configurations de services Web habituels.',
'Configuration History List' => 'Liste des historiques de configuration',
'Version' => 'Version ',
'Create time' => 'Date de création ',
'Select a single configuration version to see its details.' => 'Sélectionnez une version pour voir l\'information s\'y rattachant.',
'Export web service configuration' => 'Exporter une configuration de service Web',
'Restore web service configuration' => 'Restaurer une configuration de service Web',
'Do you really want to restore this version of the web service configuration?' =>
'Voulez-vous vraiment restaurer cette version de la configuration du service Web?',
'Your current web service configuration will be overwritten.' => 'La configuration actuelle du service Web sera modifiée.',
'Restore' => 'Restaurer',
# Template: AdminGroup
'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' =>
'ATTENTION: Lorsque vous modifier le nom du group \'admin\', avant de faire les changements appropriés dans SysConfig, vous serez déconnecté du panneau d\'administration. Si cela arrive, veuillez renommer à nouveau le groupe admin par une requête SQL.',
'Group Management' => 'Administration des groupes',
'Add group' => 'Ajouter groupe',
'The admin group is to get in the admin area and the stats group to get stats area.' =>
'Le groupe admin permet d\'accéder à la zone d\'administration et le groupe stats à la zone de statistiques.',
'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' =>
'Créer de nouveux groupes de gestion des permissions d\'accès pour les différents groupes de opérateurs (p. ex. achats, support, ventes,...). ',
'It\'s useful for ASP solutions. ' => 'C\'est utile pour les solutions ASP',
'Add Group' => 'Ajouter un groupe',
'Edit Group' => 'Editer Groupe',
# Template: AdminLog
'System Log' => 'Journaux du Système',
'Here you will find log information about your system.' => 'Vous trouverez ici les informations de log sur votre système',
'Hide this message' => 'Masquer ce message',
'Recent Log Entries' => 'Entrées de log récentes',
# Template: AdminMailAccount
'Mail Account Management' => 'Gestion du compte de messagerie',
'Add mail account' => 'Ajouter compte mail',
'All incoming emails with one account will be dispatched in the selected queue!' =>
'Tous les e-mails entrants avec un compte associé seront répartis dans la file sélectionnée !',
'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' =>
'Si votre compte est vérifié, les entêtes X-OTRS (pour les priorités,...) seront utilisées !',
'Delete account' => 'Supprimer le compte',
'Fetch mail' => 'Parcourir mail',
'Add Mail Account' => 'Aouter un compte mail',
'Example: mail.example.com' => 'Exemple : mail.exemple.com',
'IMAP Folder' => 'Dossier IMAP ',
'Only modify this if you need to fetch mail from a different folder than INBOX.' =>
'Modifiez ce champ seulement si vous souhaitez avoir accès à des mails situés ailleurs que dans la boîte de réception.',
'Trusted' => 'Vérifié',
'Dispatching' => 'Répartition',
'Edit Mail Account' => 'Editer compte mail',
# Template: AdminNavigationBar
'Admin' => 'Administrateur',
'Agent Management' => 'Gestion des Opérateurs',
'Queue Settings' => 'Configuration des Files',
'Ticket Settings' => 'Configuration des Tickets',
'System Administration' => 'Administration Système',
'Online Admin Manual' => 'Manuel d\'Administration en Ligne',
# Template: AdminNotificationEvent
'Ticket Notification Management' => '',
'Add notification' => 'Ajouter notification',
'Export Notifications' => 'Exporter les notifications',
'Configuration Import' => '',
'Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.' =>
'',
'Overwrite existing notifications?' => '',
'Upload Notification configuration' => '',
'Import Notification configuration' => '',
'Delete this notification' => 'Supprimer cette notification',
'Do you really want to delete this notification?' => 'Voulez-vous vraiment effacer cette notification?',
'Add Notification' => 'Ajouter Notification',
'Edit Notification' => 'Editer Notification',
'Show in agent preferences' => 'Montrer dans les préferences de l\'opérateur',
'Agent preferences tooltip' => '',
'This message will be shown on the agent preferences screen as a tooltip for this notification.' =>
'',
'Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.' =>
'',
'Ticket Filter' => 'Filtre ticket',
'Article Filter' => 'Filtre pour Article',
'Only for ArticleCreate and ArticleSend event' => '',
'Article type' => 'Type d\'article',
'If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.' =>
'',
'Article sender type' => '',
'Subject match' => 'Correspondance du sujet',
'Body match' => 'Correspondance du corps du message',
'Include attachments to notification' => 'Inclure les pièces jointes à la notification',
'Recipients' => 'Destinataires',
'Send to' => 'Envoyer à',
'Send to these agents' => 'Envoyer aux agents',
'Send to all group members' => 'Envoyer à tous les membres du groupe',
'Send to all role members' => 'Envoyer à tous les membres du rôle',
'Send on out of office' => 'Envoyer une absence du bureau',
'Also send if the user is currently out of office.' => '',
'Once per day' => 'Un par jour',
'Notify user just once per day about a single ticket using a selected transport.' =>
'',
'Notification Methods' => 'Methodes de notification',
'These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.' =>
'',
'Enable this notification method' => '',
'Transport' => '',
'At least one method is needed per notification.' => '',
'Send by default' => 'Envoyer par défaut',
'Should the notification be sent to agents who have not yet made a choice in their preferences?' =>
'',
'This feature is currently not available.' => 'Cette fonctionalité n\'est pas disponile pour l\'instant.',
'No data found' => 'Aucune donnée trouvée',
'No notification method found.' => '',
'Notification Text' => '',
'This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.' =>
'Cette langue n\'est pas disponible ou activée dans le système. Cette notification peut être supprimée si celle-ci n\'est plus nécessaire.',
'Remove Notification Language' => '',
'Message body' => 'Corps du message',
'Add new notification language' => '',
'Do you really want to delete this notification language?' => '',
'Tag Reference' => '',
'Notifications are sent to an agent or a customer.' => 'Des notifications sont envoyées à un opérateur ou à un client.',
'To get the first 20 character of the subject (of the latest agent article).' =>
'Pour avoir les 20 premiers caractères du sujet (du dernier article de l\'opérateur).',
'To get the first 5 lines of the body (of the latest agent article).' =>
'Pour avoir les 5 premières ligne du corps (du dernier article de l\'opérateur).',
'To get the first 20 character of the subject (of the latest customer article).' =>
'Pour avoir les 20 premiers caractères du sujet (du dernier article du client).',
'To get the first 5 lines of the body (of the latest customer article).' =>
'Pour avoir les 5 premières lignes du sujet (du dernier article du client).',
'Attributes of the current customer user data' => '',
'Attributes of the current ticket owner user data' => '',
'Attributes of the current ticket responsible user data' => '',
'Attributes of the current agent user who requested this action' =>
'',
'Attributes of the recipient user for the notification' => '',
'Attributes of the ticket data' => '',
'Ticket dynamic fields internal key values' => '',
'Ticket dynamic fields display values, useful for Dropdown and Multiselect fields' =>
'',
'Example notification' => '',
# Template: AdminNotificationEventTransportEmailSettings
'Additional recipient email addresses' => '',
'Notification article type' => 'Type de notification',
'An article will be created if the notification is sent to the customer or an additional email address.' =>
'',
'Email template' => '',
'Use this template to generate the complete email (only for HTML emails).' =>
'',
# Template: AdminOTRSBusinessInstalled
'Manage %s' => '',
'Downgrade to OTRS Free' => '',
'Read documentation' => '',
'%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.' =>
'',
'Unauthorized Usage Detected' => 'Usage non autorisé détécté',
'This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!' =>
'Ce système utilise %s sans une licence valide ! Merci prendre contact avec %s pour renouveler ou activer votre contrat!',
'%s not Correctly Installed' => '%s n\'est pas installé correctement',
'Your %s is not correctly installed. Please reinstall it with the button below.' =>
'Votre %s n\'est pas correctement installé. Merci de le réinstaller avec le bouton suivant.',
'Reinstall %s' => 'Réinstaller %s',
'Your %s is not correctly installed, and there is also an update available.' =>
'Votre %s n\'est pas correctement installé, et une mise à jour est disponible.',
'You can either reinstall your current version or perform an update with the buttons below (update recommended).' =>
'',
'Update %s' => 'Mettre à jour %s',
'%s Not Yet Available' => '%s n\'est pas encore disponible',
'%s will be available soon.' => '%s sera bientôt disponible.',
'%s Update Available' => '%S Mise à jour disponible',
'An update for your %s is available! Please update at your earliest!' =>
'Une mise à jour est disponible pour votre %s! Merci de l\'effectuer le plus rapidement possible!',
'%s Correctly Deployed' => '%S Installé Correctement',
'Congratulations, your %s is correctly installed and up to date!' =>
'Félicitations, votre %s est installée correctement et à jour!',
# Template: AdminOTRSBusinessNotInstalled
'%s will be available soon. Please check again in a few days.' =>
'',
'Please have a look at %s for more information.' => '',
'Your OTRS Free is the base for all future actions. Please register first before you continue with the upgrade process of %s!' =>
'',
'Before you can benefit from %s, please contact %s to get your %s contract.' =>
'',
'Connection to cloud.otrs.com via HTTPS couldn\'t be established. Please make sure that your OTRS can connect to cloud.otrs.com via port 443.' =>
'',
'With your existing contract you can only use a small part of the %s.' =>
'',
'If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.' =>
'',
# Template: AdminOTRSBusinessUninstall
'Cancel downgrade and go back' => '',
'Go to OTRS Package Manager' => '',
'Sorry, but currently you can\'t downgrade due to the following packages which depend on %s:' =>
'',
'Vendor' => 'Vendeur',
'Please uninstall the packages first using the package manager and try again.' =>
'',
'You are about to downgrade to OTRS Free and will lose the following features and all data related to these:' =>
'',
'Chat' => 'Chat',
'Report Generator' => '',
'Timeline view in ticket zoom' => '',
'DynamicField ContactWithData' => '',
'DynamicField Database' => '',
'SLA Selection Dialog' => '',
'Ticket Attachment View' => '',
'The %s skin' => '',
# Template: AdminPGP
'PGP Management' => 'Gestion de PGP',
'Use this feature if you want to work with PGP keys.' => 'Cette fonctionnalité vous permet de travailler avec les clés PGP.',
'Add PGP key' => 'Ajouter clé PGP',
'In this way you can directly edit the keyring configured in SysConfig.' =>
'Dans ce cas vous pouvez directement éditer le trousseau configuré dans SysConfig.',
'Introduction to PGP' => 'Introduction aux clés PGP',
'Result' => 'Résultat',
'Identifier' => 'Identifiant',
'Bit' => 'Bit',
'Fingerprint' => 'Empreinte',
'Expires' => 'Expiration',
'Delete this key' => 'Supprimer cette clé',
'Add PGP Key' => 'Ajouter Clé PGP',
'PGP key' => 'Clé PGP',
# Template: AdminPackageManager
'Package Manager' => 'Gestionnaire de paquet',
'Uninstall package' => 'Désinstaller package',
'Do you really want to uninstall this package?' => 'Voulez-vous vraiment déinstaller ce paquet ?',
'Reinstall package' => 'Réinstaller package',
'Do you really want to reinstall this package? Any manual changes will be lost.' =>
'Voulez-vous vraiment réinstaller ce package? Un quelconque changement manuel sera perdu. ',
'Continue' => 'Continuer',
'Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' =>
'',
'Install' => 'Installation',
'Install Package' => 'Installer Package',
'Update repository information' => 'Mettre à jour les informations du dépôt',
'Online Repository' => 'Dépôt en ligne',
'Module documentation' => 'Documentation du module',
'Upgrade' => 'Mise à jour',
'Local Repository' => 'Dépôt local',
'This package is verified by OTRSverify (tm)' => 'Ce paquet est vérifié par OTRSverify (tm)',
'Uninstall' => 'Désinstallation',
'Reinstall' => 'Ré-installation',
'Features for %s customers only' => '',
'With %s, you can benefit from the following optional features. Please make contact with %s if you need more information.' =>
'',
'Download package' => 'Télécharger package',
'Rebuild package' => 'Reconstruire package',
'Metadata' => 'Metadata',
'Change Log' => 'Journal des modifications',
'Date' => 'Date',
'List of Files' => 'Liste de fichiers',
'Permission' => 'Droits',
'Download' => 'Téléchargement',
'Download file from package!' => 'Télécharger le fichier depuis le paquet !',
'Required' => 'Obligatoire',
'PrimaryKey' => 'Clé primaire',
'AutoIncrement' => 'Auto incrémentation',
'SQL' => 'SQL',
'File differences for file %s' => 'Différences de fichier pour le fichier %s',
# Template: AdminPerformanceLog
'Performance Log' => 'Enregistrement des indicateurs de performance',
'This feature is enabled!' => 'Cette fonctionnalité est activée',
'Just use this feature if you want to log each request.' => 'N\'employer cette fonction que si vous voulez enregitrer chaque requête',
'Activating this feature might affect your system performance!' =>
'Activer cette fonctionnalité peut avoir un impact sur les performances de votre système !',
'Disable it here!' => 'Désactivez là ici !',
'Logfile too large!' => 'Fichier de log trop grand !',
'The logfile is too large, you need to reset it' => 'Le fichier de log est trop grand, vous devez le réinitialiser',
'Overview' => 'Aperçu',
'Range' => 'Plage',
'last' => 'dernier',
'Interface' => 'Interface',
'Requests' => 'Requêtes',
'Min Response' => 'Temps de réponse minimum',
'Max Response' => 'Temps de réponse maximun',
'Average Response' => 'Temps de réponse moyen',
'Period' => 'Période',
'Min' => 'Min',
'Max' => 'Max',
'Average' => 'Moyenne',
# Template: AdminPostMasterFilter
'PostMaster Filter Management' => 'Gestion des filtres PostMaster',
'Add filter' => 'Ajouter filtre',
'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' =>
'',
'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' =>
'Si vous voulez tester uniquement l\'e-mail, utiliser EMAILADDRESS:info@example.com dans De, À ou Cc.',
'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' =>
'',
'Delete this filter' => 'Supprimer ce filtre',
'Add PostMaster Filter' => 'Ajouter un filtre PostMaster',
'Edit PostMaster Filter' => 'Editer ce filtre PostMaster',
'The name is required.' => 'Le nom est requis',
'Filter Condition' => 'Condition de filtre',
'AND Condition' => 'condition ET',
'Check email header' => '',
'Negate' => 'Negation',
'Look for value' => '',
'The field needs to be a valid regular expression or a literal word.' =>
'Le champ doit être une expression régulière valide ou un mot litéral',
'Set Email Headers' => 'Régler les entêtes e-mail',
'Set email header' => '',
'Set value' => '',
'The field needs to be a literal word.' => 'Ce champ doit comporter un libellé.',
# Template: AdminPriority
'Priority Management' => 'Gestion de la priorité',
'Add priority' => 'Ajouter priorité',
'Add Priority' => 'Ajouter la priorité',
'Edit Priority' => 'Editer priorité',
# Template: AdminProcessManagement
'Process Management' => 'Gestion des Processus',
'Filter for Processes' => '',
'Create New Process' => '',
'Deploy All Processes' => '',
'Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.' =>
'',
'Overwrite existing entities' => '',
'Upload process configuration' => '',
'Import process configuration' => '',
'Example processes' => '',
'Here you can activate best practice example processes that are part of %s. Please note that some additional configuration may be required.' =>
'',
'Import example process' => '',
'Do you want to benefit from processes created by experts? Upgrade to %s to be able to import some sophisticated example processes.' =>
'',
'To create a new Process you can either import a Process that was exported from another system or create a complete new one.' =>
'',
'Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.' =>
'',
'Processes' => '',
'Process name' => '',
'Print' => 'Imprimer',
'Export Process Configuration' => '',
'Copy Process' => '',
# Template: AdminProcessManagementActivity
'Cancel & close' => '',
'Go Back' => 'Retour',
'Please note, that changing this activity will affect the following processes' =>
'',
'Activity' => 'Activité',
'Activity Name' => '',
'Activity Dialogs' => '',
'You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.' =>
'',
'Ordering the elements within the list is also possible by drag \'n\' drop.' =>
'',
'Filter available Activity Dialogs' => '',
'Available Activity Dialogs' => '',
'Create New Activity Dialog' => '',
'Assigned Activity Dialogs' => '',
'As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?' =>
'',
# Template: AdminProcessManagementActivityDialog
'Please note that changing this activity dialog will affect the following activities' =>
'',
'Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.' =>
'',
'The Queue field can only be used by customers when creating a new ticket.' =>
'',
'Activity Dialog' => '',
'Activity dialog Name' => '',
'Available in' => '',
'Description (short)' => 'Description (courte)',
'Description (long)' => 'Description (longue)',
'The selected permission does not exist.' => 'La permission sélectionnée n\'existe pas. ',
'Required Lock' => 'Verrou obligatoire',
'The selected required lock does not exist.' => 'Le verrou sélectionné n\'existe pas. ',
'Submit Advice Text' => '',
'Submit Button Text' => '',
'Fields' => 'Champs',
'You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.' =>
'',
'Filter available fields' => 'Filtrer les champs disponibles',
'Available Fields' => 'Champs disponibles',
'Assigned Fields' => 'Champs assignés',
'ArticleType' => 'Type d\'article',
'Display' => 'Afficher',
'Edit Field Details' => 'Éditer les détails du champ',
'Customer interface does not support internal article types.' => '',
# Template: AdminProcessManagementPath
'Path' => 'Chemin',
'Edit this transition' => 'Éditer cette transition',
'Transition Actions' => '',
'You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.' =>
'',
'Filter available Transition Actions' => '',
'Available Transition Actions' => '',
'Create New Transition Action' => '',
'Assigned Transition Actions' => '',
# Template: AdminProcessManagementProcessAccordion
'Activities' => 'Activités',
'Filter Activities...' => 'Filtrer les activités... ',
'Create New Activity' => 'Créer une nouvelle activité',
'Filter Activity Dialogs...' => '',
'Transitions' => '',
'Filter Transitions...' => '',
'Create New Transition' => '',
'Filter Transition Actions...' => '',
# Template: AdminProcessManagementProcessEdit
'Edit Process' => '',
'Print process information' => '',
'Delete Process' => '',
'Delete Inactive Process' => '',
'Available Process Elements' => '',
'The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag\'n\'drop.' =>
'',
'You can place Activities on the canvas area to assign this Activity to the Process.' =>
'',
'To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.' =>
'',
'You can start a connection between to Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.' =>
'',
'Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.' =>
'',
'Edit Process Information' => '',
'Process Name' => '',
'The selected state does not exist.' => '',
'Add and Edit Activities, Activity Dialogs and Transitions' => '',
'Show EntityIDs' => '',
'Extend the width of the Canvas' => '',
'Extend the height of the Canvas' => '',
'Remove the Activity from this Process' => '',
'Edit this Activity' => '',
'Save settings' => '',
'Save Activities, Activity Dialogs and Transitions' => '',
'Do you really want to delete this Process?' => '',
'Do you really want to delete this Activity?' => '',
'Do you really want to delete this Activity Dialog?' => '',
'Do you really want to delete this Transition?' => '',
'Do you really want to delete this Transition Action?' => '',
'Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.' =>
'',
'Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.' =>
'',
'Hide EntityIDs' => '',
'Delete Entity' => '',
'Remove Entity from canvas' => '',
'This Activity is already used in the Process. You cannot add it twice!' =>
'',
'This Activity cannot be deleted because it is the Start Activity.' =>
'',
'This Transition is already used for this Activity. You cannot use it twice!' =>
'',
'This TransitionAction is already used in this Path. You cannot use it twice!' =>
'',
'Remove the Transition from this Process' => '',
'No TransitionActions assigned.' => '',
'The Start Event cannot loose the Start Transition!' => '',
'No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.' =>
'',
'An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.' =>
'',
# Template: AdminProcessManagementProcessNew
'In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to \'Active\' and synchronize after completing your work.' =>
'',
# Template: AdminProcessManagementProcessPrint
'Start Activity' => '',
'Contains %s dialog(s)' => '',
'Assigned dialogs' => '',
'Activities are not being used in this process.' => '',
'Assigned fields' => '',
'Activity dialogs are not being used in this process.' => '',
'Condition linking' => '',
'Conditions' => '',
'Condition' => '',
'Transitions are not being used in this process.' => '',
'Module name' => '',
'Transition actions are not being used in this process.' => '',
# Template: AdminProcessManagementTransition
'Please note that changing this transition will affect the following processes' =>
'',
'Transition' => '',
'Transition Name' => '',
'Type of Linking between Conditions' => '',
'Remove this Condition' => '',
'Type of Linking' => '',
'Add a new Field' => '',
'Remove this Field' => '',
'And can\'t be repeated on the same condition.' => '',
'Add New Condition' => '',
# Template: AdminProcessManagementTransitionAction
'Please note that changing this transition action will affect the following processes' =>
'',
'Transition Action' => '',
'Transition Action Name' => '',
'Transition Action Module' => '',
'Config Parameters' => '',
'Add a new Parameter' => '',
'Remove this Parameter' => '',
# Template: AdminQueue
'Manage Queues' => 'Gérer les Files',
'Add queue' => 'Ajouter une file',
'Add Queue' => 'Ajouter une File',
'Edit Queue' => 'Editer une File',
'A queue with this name already exists!' => '',
'Sub-queue of' => 'Sous-file de',
'Unlock timeout' => 'Délai du déverrouillage',
'0 = no unlock' => '0 = pas de déverrouillage',
'Only business hours are counted.' => 'Seules les plages horaires de bureau sont prises en compte.',
'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' =>
'Si un opérateur vérouille un ticket et ne le ferme pas avant le délai de dévérouillage, le ticket sera dévérouillé et sera disponible pour un autre opérateur.',
'Notify by' => 'Notification par',
'0 = no escalation' => '0 = pas de remontée du ticket',
'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' =>
'Si un contact client n\'est pas ajouté à un nouveau ticket, soit par e-mail externe ou téléphone, avant que le temps défini ici expire, le ticket sera remonté.',
'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' =>
'',
'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' =>
'Si le ticket n\'est pas clôturé avant que le délai défini ici n\'expire, le ticket est remonté.',
'Follow up Option' => 'Option des suivis',
'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' =>
'Défini si le suivi des tickets clôturés doit réouvrir le ticket, être rejeté ou créer un nouveau ticket.',
'Ticket lock after a follow up' => 'Ticket verrouillé après un suivi',
'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' =>
'Si le tiket est clos et que le client envoie un suivi, le ticket sera vérouillé à l\'ancien propriétaire.',
'System address' => 'Adresse Système',
'Will be the sender address of this queue for email answers.' => 'Sera l\'adresse d\'expédition pour les réponses par e-mail de cette file.',
'Default sign key' => 'Clé de signature par défaut',
'The salutation for email answers.' => 'La formule de politesse pour les réponses par e-mail.',
'The signature for email answers.' => 'La signature pour les réponses par e-mail.',
# Template: AdminQueueAutoResponse
'Manage Queue-Auto Response Relations' => 'Gérer les relations entre les files et les réponses automatiques',
'This filter allow you to show queues without auto responses' => '',
'Queues without auto responses' => '',
'This filter allow you to show all queues' => '',
'Show all queues' => '',
'Filter for Queues' => 'Filtre pour les files',
'Filter for Auto Responses' => 'Filtre pour les réponses automatiques',
'Auto Responses' => 'Réponses automatiques',
'Change Auto Response Relations for Queue' => 'Modifier les réponses automatiques pour la file',
# Template: AdminQueueTemplates
'Manage Template-Queue Relations' => '',
'Filter for Templates' => '',
'Templates' => 'Modèles',
'Change Queue Relations for Template' => '',
'Change Template Relations for Queue' => '',
# Template: AdminRegistration
'System Registration Management' => 'Gestion Inscription Système',
'Edit details' => 'Editer details',
'Show transmitted data' => '',
'Deregister system' => '',
'Overview of registered systems' => '',
'This system is registered with OTRS Group.' => '',
'System type' => '',
'Unique ID' => 'ID unique',
'Last communication with registration server' => '',
'System registration not possible' => '',
'Please note that you can\'t register your system if OTRS Daemon is not running correctly!' =>
'',
'Instructions' => 'Instructions',
'System deregistration not possible' => '',
'Please note that you can\'t deregister your system if you\'re using the %s or having a valid service contract.' =>
'',
'OTRS-ID Login' => 'Identifiant OTRS-ID',
'Read more' => 'Lire plus',
'You need to log in with your OTRS-ID to register your system.' =>
'Vous devez vous identifier avec votre identifiant OTRS-ID pour enregistrer votre système.',
'Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.' =>
'Votre identifiant OTRS-ID est votre adresse email utilisée pour vous connecter à la page web OTRS.com.',
'Data Protection' => 'Protection des données',
'What are the advantages of system registration?' => 'Quels sont les avantages de l\'enregistrement de votre installation ?',
'You will receive updates about relevant security releases.' => 'Vous recevrez les mises à jour de sécurité majeures.',
'With your system registration we can improve our services for you, because we have all relevant information available.' =>
'',
'This is only the beginning!' => '',
'We will inform you about our new services and offerings soon.' =>
'',
'Can I use OTRS without being registered?' => '',
'System registration is optional.' => '',
'You can download and use OTRS without being registered.' => '',
'Is it possible to deregister?' => '',
'You can deregister at any time.' => '',
'Which data is transfered when registering?' => '',
'A registered system sends the following data to OTRS Group:' => '',
'Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.' =>
'',
'Why do I have to provide a description for my system?' => '',
'The description of the system is optional.' => 'La description du système est optionelle.',
'The description and system type you specify help you to identify and manage the details of your registered systems.' =>
'',
'How often does my OTRS system send updates?' => '',
'Your system will send updates to the registration server at regular intervals.' =>
'',
'Typically this would be around once every three days.' => '',
'In case you would have further questions we would be glad to answer them.' =>
'',
'Please visit our' => '',
'portal' => '',
'and file a request.' => '',
'If you deregister your system, you will lose these benefits:' =>
'',
'You need to log in with your OTRS-ID to deregister your system.' =>
'',
'OTRS-ID' => '',
'You don\'t have an OTRS-ID yet?' => '',
'Sign up now' => 'Enregistrez-vous maintenant',
'Forgot your password?' => '',
'Retrieve a new one' => '',
'This data will be frequently transferred to OTRS Group when you register this system.' =>
'',
'Attribute' => '',
'FQDN' => '',
'OTRS Version' => 'Version OTRS',
'Operating System' => 'Système d\'Exploitation',
'Perl Version' => 'Version de Perl',
'Optional description of this system.' => '',
'Register' => '',
'Deregister System' => '',
'Continuing with this step will deregister the system from OTRS Group.' =>
'',
'Deregister' => '',
'You can modify registration settings here.' => '',
'Overview of transmitted data' => '',
'There is no data regularly sent from your system to %s.' => '',
'The following data is sent at minimum every 3 days from your system to %s.' =>
'',
'The data will be transferred in JSON format via a secure https connection.' =>
'',
'System Registration Data' => '',
'Support Data' => '',
# Template: AdminRole
'Role Management' => 'Gestion des Rôles',
'Add role' => 'Ajouter un rôle',
'Create a role and put groups in it. Then add the role to the users.' =>
'Crée un rôle et y ajoute des groupes. Ajoute alors le rôle aux utilisateurs.',
'There are no roles defined. Please use the \'Add\' button to create a new role.' =>
'Il n\'y a pas de rôle défini. Utilisez le bouton \'Ajouter\' pour créer un nouveau rôle.',
'Add Role' => 'Ajouter un rôle',
'Edit Role' => 'Editer rôle',
# Template: AdminRoleGroup
'Manage Role-Group Relations' => 'Gérer Relations Rôle-Groupe',
'Filter for Roles' => 'Filtre pour Rôles',
'Roles' => 'Rôles',
'Select the role:group permissions.' => 'Sélectionner les permissions rôle:groupe',
'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' =>
'Si rien n\'est sélectionné, alors il n\'y a aucune permission pour ce groupe (les tickets ne seront pas disponibles pour ce rôle).',
'Change Role Relations for Group' => 'Modifier les relations des rôles pour un groupe',
'Change Group Relations for Role' => 'Modifier les relations des groupes pour le rôle',
'Toggle %s permission for all' => 'Sélectionner permission %s pour tous',
'move_into' => 'déplacer dans',
'Permissions to move tickets into this group/queue.' => 'Permission de déplacer un ticket dans cette file/ce groupe.',
'create' => 'créer',
'Permissions to create tickets in this group/queue.' => 'Permission de créer un ticket dans cette file/ce groupe.',
'note' => 'note',
'Permissions to add notes to tickets in this group/queue.' => 'Permissions d\'ajouter des notes aux tickets dans ce groupe/cette file',
'owner' => 'propriétaire',
'Permissions to change the owner of tickets in this group/queue.' =>
'Permissions de changer le propriétaire des tickets dans ce gorupe/cette file.',
'priority' => 'priorité',
'Permissions to change the ticket priority in this group/queue.' =>
'Permission de changer la priorité d\'un ticket dans cette file/ce groupe.',
# Template: AdminRoleUser
'Manage Agent-Role Relations' => 'Gérer les relations Opérateur-Rôle',
'Add agent' => 'Ajouter opérateur',
'Filter for Agents' => 'Filtre pour opérateurs',
'Agents' => 'Opérateurs',
'Manage Role-Agent Relations' => 'Gérer Relations Rôle-Opérateur',
'Change Role Relations for Agent' => 'Changer les rôles pour un opérateur',
'Change Agent Relations for Role' => 'Changer les opérateurs pour un rôle ',
# Template: AdminSLA
'SLA Management' => 'Gestion des Accords sur la qualité de service (Service Level Agreement)',
'Add SLA' => 'Ajouter un SLA',
'Edit SLA' => 'Editer SLA',
'Please write only numbers!' => 'Merci de n\'écrire que des nombres',
# Template: AdminSMIME
'S/MIME Management' => 'Gestion S/MIME',
'Add certificate' => 'Ajouter certificat',
'Add private key' => 'Ajouter clé privé',
'Filter for certificates' => 'Filtres pour les certificats',
'Filter for S/MIME certs' => '',
'To show certificate details click on a certificate icon.' => '',
'To manage private certificate relations click on a private key icon.' =>
'',
'Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.' =>
'',
'See also' => 'Voir aussi',
'In this way you can directly edit the certification and private keys in file system.' =>
'Dans ce cas vous pouvez directement éditer le certificat et la clé privée dans le système de fichier',
'Hash' => 'Hashage',
'Handle related certificates' => 'Gestion des certificats associés',
'Read certificate' => 'Lire le certificat',
'Delete this certificate' => 'Supprimer ce certificat',
'Add Certificate' => 'Ajouter un certificat',
'Add Private Key' => 'Ajouter une clé privée',
'Secret' => 'Secret',
'Related Certificates for' => 'Certificats associés à',
'Delete this relation' => 'Supprimer cette relation',
'Available Certificates' => 'Certificats disponibles',
'Relate this certificate' => 'Lie ce certificat',
# Template: AdminSMIMECertRead
'Certificate details' => '',
# Template: AdminSalutation
'Salutation Management' => 'Gestion des Formules de Politesse',
'Add salutation' => 'Ajouter une formule de politesse',
'Add Salutation' => 'Ajouter une Formule de Politesse',
'Edit Salutation' => 'Editer Formule de Politesse',
'e. g.' => 'p. ex.',
'Example salutation' => 'Exemple de formule de politesse',
# Template: AdminSecureMode
'Secure mode needs to be enabled!' => 'Le mode sécurisé doit être activé',
'Secure mode will (normally) be set after the initial installation is completed.' =>
'Le mode sécurisé sera (normallement) activé lorsque l\'installation initiale sera terminée.',
'If secure mode is not activated, activate it via SysConfig because your application is already running.' =>
'Si le mode sécurisé n\'est pas activé, activez le via SysConfig car votre application est en train de tourner',
# Template: AdminSelectBox
'SQL Box' => 'Requêtes SQL',
'Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.' =>
'',
'Here you can enter SQL to send it directly to the application database.' =>
'Ici vous pouvez entrez du SQL pour l\'envoyer directement à la base de donnée',
'Only select queries are allowed.' => '',
'The syntax of your SQL query has a mistake. Please check it.' =>
'Votre requête SQL comporte une erreur de syntaxe. Veuillez la corriger.',
'There is at least one parameter missing for the binding. Please check it.' =>
'Il manque au moins un paramètre, ce qui empêche l\'association. Veuillez corriger la situation.',
'Result format' => 'Format du résultat',
'Run Query' => 'Exécuter requête',
'Query is executed.' => '',
# Template: AdminService
'Service Management' => 'Gestion des Services',
'Add service' => 'Ajouter service',
'Add Service' => 'Ajouter un Service',
'Edit Service' => 'Editer service',
'Sub-service of' => 'Sous-service de',
# Template: AdminSession
'Session Management' => 'Gestion des sessions',
'All sessions' => 'Toutes les sessions',
'Agent sessions' => 'Sessions Opérateurs',
'Customer sessions' => 'Session Clients',
'Unique agents' => 'Opérateurs uniques',
'Unique customers' => 'Clients uniques',
'Kill all sessions' => 'Supprimer toutes les sessions',
'Kill this session' => 'tuer cette session',
'Session' => 'Session',
'Kill' => 'Tuer',
'Detail View for SessionID' => 'Vue détaillée pour SessionID',
# Template: AdminSignature
'Signature Management' => 'Gestion des signatures',
'Add signature' => 'Ajouter une signature',
'Add Signature' => 'Ajouter une signature',
'Edit Signature' => 'Editer signature',
'Example signature' => 'Exemple de signature',
# Template: AdminState
'State Management' => 'Gestion des états',
'Add state' => 'Ajouter un état',
'Please also update the states in SysConfig where needed.' => 'Veuillez également mettre les états à jour dans SysConfig.',
'Add State' => 'Ajouter un état',
'Edit State' => 'Editer état',
'State type' => 'Type d\'état',
# Template: AdminSupportDataCollector
'This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.' =>
'',
'You can manually trigger the Support Data sending by pressing this button:' =>
'',
'Send Update' => '',
'Sending Update...' => '',
'Support Data information was successfully sent.' => '',
'Was not possible to send Support Data information.' => '',
'Update Result' => '',
'Currently this data is only shown in this system.' => '',
'A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:' =>
'',
'Generate Support Bundle' => '',
'Generating...' => '',
'It was not possible to generate the Support Bundle.' => '',
'Generate Result' => '',
'Support Bundle' => '',
'The mail could not be sent' => '',
'The support bundle has been generated.' => '',
'Please choose one of the following options.' => '',
'Send by Email' => '',
'The support bundle is too large to send it by email, this option has been disabled.' =>
'',
'The email address for this user is invalid, this option has been disabled.' =>
'',
'Sending' => 'émetteur',
'The support bundle will be sent to OTRS Group via email automatically.' =>
'',
'Download File' => '',
'A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.' =>
'',
'Error: Support data could not be collected (%s).' => '',
'Details' => 'Informations',
# Template: AdminSysConfig
'SysConfig' => 'Configuration Système',
'Navigate by searching in %s settings' => 'Naviguer en cherchant parmi %s réglages',
'Navigate by selecting config groups' => 'Naviguer en sélectionnant les groupes de configuration',
'Download all system config changes' => 'Télécharger toutes les modifications de configuration système',
'Export settings' => 'Configuration d\'export',
'Load SysConfig settings from file' => 'Charger la configuration SysConfig à partir du fichier',
'Import settings' => 'configuration d\'import',
'Import Settings' => 'Configuration d\'Import',
'Please enter a search term to look for settings.' => 'Merci d\'entrer un motif de recherche pour chercher dans la configuration',
'Subgroup' => 'Sous-groupe',
'Elements' => 'Éléments',
# Template: AdminSysConfigEdit
'Edit Config Settings' => 'Éditer les réglages de configuration',
'This setting is read only.' => '',
'This config item is only available in a higher config level!' =>
'Cet élément de configuration n\'est disponible que dans un niveau supérieur de configuration',
'Reset this setting' => 'Réinitialiser cet élément',
'Error: this file could not be found.' => 'Erreur: ce fichier ne peut pas être trouvé',
'Error: this directory could not be found.' => 'Erreur: ce répertoire ne peut pas être trouvé',
'Error: an invalid value was entered.' => 'Erreur: valeur incorrecte',
'Content' => 'Contenu',
'Remove this entry' => 'Supprimer cette entrée',
'Add entry' => 'Ajouter une entrée',
'Remove entry' => 'Supprimer l\'entrée',
'Add new entry' => 'Ajouter une nouvelle entrée',
'Delete this entry' => 'Supprimer cette entrée',
'Create new entry' => 'Créer une nouvelle entrée',
'New group' => 'Nouveau groupe',
'Group ro' => 'Groupe en lecture seule ',
'Readonly group' => 'Groupe en lecture seule ',
'New group ro' => 'Nouveau groupe en lecture seule',
'Loader' => 'Chargeur',
'File to load for this frontend module' => 'Fichier à charger pour ce module d\'interface',
'New Loader File' => 'Nouveau chargeur de fichier',
'NavBarName' => 'Nom de la barre de navigation',
'NavBar' => 'Barre de navigation',
'LinkOption' => 'Option de lien',
'Block' => 'Bloc',
'AccessKey' => 'Accès clavier',
'Add NavBar entry' => 'Ajouter entrée de barre de navigation',
'Year' => 'Année',
'Month' => 'Mois',
'Day' => 'Jour',
'Invalid year' => 'Année incorrecte',
'Invalid month' => 'Mois incorrect',
'Invalid day' => 'Jour incorrect',
'Show more' => '',
# Template: AdminSystemAddress
'System Email Addresses Management' => 'Gestion des e-mails du système',
'Add system address' => 'Ajouter adresse système',
'All incoming email with this address in To or Cc will be dispatched to the selected queue.' =>
'Tous les e-mail entrants avec cette adresse en À ou Cc seront envoyés dans la file sélectionnée',
'Email address' => 'Adresse e-mail',
'Display name' => 'Nom à afficher',
'Add System Email Address' => 'Ajouter l\'adresse e-mail du système',
'Edit System Email Address' => 'Éditer l\'adresse e-mail du système',
'The display name and email address will be shown on mail you send.' =>
'Le nom à afficher et l\'adresse e-mail seront affichés dans les messages que vous envoyez.',
# Template: AdminSystemMaintenance
'System Maintenance Management' => '',
'Schedule New System Maintenance' => '',
'Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.' =>
'',
'Some time before this system maintenance starts the users will receive a notification on each screen announcing about this fact.' =>
'',
'Start date' => '',
'Stop date' => '',
'Delete System Maintenance' => '',
'Do you really want to delete this scheduled system maintenance?' =>
'',
# Template: AdminSystemMaintenanceEdit
'Edit System Maintenance %s' => '',
'Edit System Maintenance information' => '',
'Date invalid!' => 'Date invalide',
'Login message' => '',
'Show login message' => '',
'Notify message' => '',
'Manage Sessions' => '',
'All Sessions' => '',
'Agent Sessions' => '',
'Customer Sessions' => '',
'Kill all Sessions, except for your own' => '',
# Template: AdminTemplate
'Manage Templates' => 'Gérer les modèles',
'Add template' => 'Ajouter un modèle',
'A template is a default text which helps your agents to write faster tickets, answers or forwards.' =>
'Un modèle est un texte par défaut qui aide vos opérateurs à écrire plus rapidement des tickets, réponses ou renvois.',
'Don\'t forget to add new templates to queues.' => 'N\'oubliez pas d\'ajouter les nouveaux modèles à une file',
'Add Template' => 'Ajouter un modèle',
'Edit Template' => 'Modifier un modèle',
'A standard template with this name already exists!' => 'Un modèle standard avec ce nom existe déjà',
'Create type templates only supports this smart tags' => '',
'Example template' => 'Exemple de modèle',
'The current ticket state is' => 'L\'état actuel du ticket est',
'Your email address is' => 'Votre e-mail est',
# Template: AdminTemplateAttachment
'Manage Templates <-> Attachments Relations' => 'Gérer la relation Modèles <-> Pièces jointes',
'Filter for Attachments' => '',
'Change Template Relations for Attachment' => '',
'Change Attachment Relations for Template' => '',
'Toggle active for all' => 'Sélectionner actif pour tous',
'Link %s to selected %s' => 'Lien %s vers sélection %s',
# Template: AdminType
'Type Management' => 'Gestion des Types',
'Add ticket type' => 'Ajouter type de ticket',
'Add Type' => 'Ajouter un Type',
'Edit Type' => 'Editer Type',
'A type with this name already exists!' => '',
# Template: AdminUser
'Agents will be needed to handle tickets.' => 'Des opérateurs seront requis pour gérer les tickets',
'Don\'t forget to add a new agent to groups and/or roles!' => 'N\'oubliez pas d\'ajouter un nouvel opérateur aux groupes et/ou rôles',
'Please enter a search term to look for agents.' => 'Merci d\'entrer un motif de recherche pour chercher des opérateurs',
'Last login' => 'Dernière connexion',
'Switch to agent' => 'Changer d\'opérateur vers',
'Add Agent' => 'Ajouter un opérateur',
'Edit Agent' => 'Modifier l\'opérateur ',
'Firstname' => 'Prénom',
'Lastname' => 'Nom',
'A user with this username already exists!' => '',
'Will be auto-generated if left empty.' => '',
'Start' => 'Démarrer',
'End' => 'Fin',
# Template: AdminUserGroup
'Manage Agent-Group Relations' => 'Gérer Relations opérateur-Groupe',
'Change Group Relations for Agent' => 'Changer les relations de groupe pour l\'opérateur : ',
'Change Agent Relations for Group' => 'Changer les relations avec les opérateurs pour le groupe : ',
# Template: AgentBook
'Address Book' => 'Carnet d\'adresses',
'Search for a customer' => 'Rechercher un client',
'Add email address %s to the To field' => 'Ajouter l\'adresse e-mail %s au champ À',
'Add email address %s to the Cc field' => 'Ajouter l\'adresse e-mail %s au champ Cc',
'Add email address %s to the Bcc field' => 'Ajouter l\'adresse e-mail %s au champ Cci',
'Apply' => 'Appliquer',
# Template: AgentCustomerInformationCenter
'Customer Information Center' => 'Tableau de Bord Client',
# Template: AgentCustomerInformationCenterSearch
'Customer User' => 'Client Utilisateur',
# Template: AgentCustomerSearch
'Duplicated entry' => 'Doublon',
'This address already exists on the address list.' => 'Cette adresse existe déjà dans la liste d\'addresses.',
'It is going to be deleted from the field, please try again.' => 'Cela va être supprimé du champ. Veuillez ré-éssayer',
# Template: AgentCustomerTableView
'Note: Customer is invalid!' => 'Note : Le client est incorrect!',
# Template: AgentDaemonInfo
'The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.' =>
'',
'A running OTRS Daemon is mandatory for correct system operation.' =>
'',
'Starting the OTRS Daemon' => '',
'Make sure that the file \'%s\' exists (without .dist extension). This cron job will check every 5 minutes if the OTRS Daemon is running and start it if needed.' =>
'',
'Execute \'%s start\' to make sure the cron jobs of the \'otrs\' user are active.' =>
'',
'After 5 minutes, check that the OTRS Daemon is running in the system (\'bin/otrs.Daemon.pl status\').' =>
'',
# Template: AgentDashboard
'Dashboard' => 'Tableau de bord',
# Template: AgentDashboardCalendarOverview
'in' => 'dans',
# Template: AgentDashboardCommon
'Available Columns' => 'Colonnes disponibles',
'Visible Columns (order by drag & drop)' => 'Colonnes visbles (glisser/déposer pour les ordonner)',
# Template: AgentDashboardCustomerIDStatus
'Escalated tickets' => 'Tickets remontés',
# Template: AgentDashboardCustomerUserList
'Customer information' => 'Information client',
'Phone ticket' => 'Ticket téléphonique',
'Email ticket' => 'Ticket par e-mail',
'Start Chat' => '',
'%s open ticket(s) of %s' => '%s ticket(s) ouvert(s) de %s',
'%s closed ticket(s) of %s' => '%s ticket(s) fermé(s) de %s',
'New phone ticket from %s' => 'Nouveau ticket téléphonique de %s',
'New email ticket to %s' => 'Nouveau ticket par e-mail de %s',
'Start chat' => '',
# Template: AgentDashboardProductNotify
'%s %s is available!' => '%s %s est disponible !',
'Please update now.' => 'Merci de mettre à jour maintenant',
'Release Note' => 'Note de version',
'Level' => 'Niveau',
# Template: AgentDashboardRSSOverview
'Posted %s ago.' => 'Envoyé il y a %s',
# Template: AgentDashboardStats
'The configuration for this statistic widget contains errors, please review your settings.' =>
'',
'Download as SVG file' => '',
'Download as PNG file' => '',
'Download as CSV file' => '',
'Download as Excel file' => '',
'Download as PDF file' => '',
'Grouped' => 'Groupé',
'Stacked' => 'Empilé',
'Expanded' => '',
'Stream' => '',
'Please select a valid graph output format in the configuration of this widget.' =>
'',
'The content of this statistic is being prepared for you, please be patient.' =>
'',
'This statistic can currently not be used because its configuration needs to be corrected by the statistics administrator.' =>
'',
# Template: AgentDashboardTicketGeneric
'My locked tickets' => 'Mes tickets verrouillés',
'My watched tickets' => 'Mes tickets suivis',
'My responsibilities' => 'Mes responsabilités',
'Tickets in My Queues' => 'Tickets dans mes Files',
'Tickets in My Services' => 'Tickets dans mes Services',
'Service Time' => 'Temps pour le service',
'Remove active filters for this widget.' => 'Supprimer les filtres actifs pour ce widget',
# Template: AgentDashboardTicketQueueOverview
'Totals' => 'Totaux',
# Template: AgentDashboardUserOnline
'out of office' => 'Absent du Bureau',
'Selected agent is not available for chat' => '',
# Template: AgentDashboardUserOutOfOffice
'until' => 'jusqu\'à',
# Template: AgentHTMLReferencePageLayout
'The ticket has been locked' => 'Le ticket a été verrouillé',
'Undo & close' => '',
# Template: AgentInfo
'Info' => 'Information',
'To accept some news, a license or some changes.' => 'Pour accepter des nouvelles, une licence ou des modifications.',
# Template: AgentLinkObject
'Link Object: %s' => 'Lier l\'Objet: %s',
'go to link delete screen' => 'Aller au lien vers l\'écran de suppression',
'Select Target Object' => 'Sélectionner l\'Objet cible',
'Link Object' => 'Lier l\'objet',
'with' => 'avec',
'Unlink Object: %s' => 'Délier l\'objet: %s',
'go to link add screen' => 'Aller au lien ajout écran',
# Template: AgentPreferences
'Edit your preferences' => 'Editer vos préférences',
'Did you know? You can help translating OTRS at %s.' => '',
# Template: AgentSpelling
'Spell Checker' => 'Vérificateur orthographique',
'spelling error(s)' => 'erreurs d\'orthographe',
'Apply these changes' => 'Appliquer ces changements',
# Template: AgentStatisticsAdd
'Statistics » Add' => 'Statistiques » Ajouter',
'Add New Statistic' => 'Ajout une nouvelle statistique',
'Dynamic Matrix' => '',
'Tabular reporting data where each cell contains a singular data point (e. g. the number of tickets).' =>
'',
'Dynamic List' => '',
'Tabular reporting data where each row contains data of one entity (e. g. a ticket).' =>
'',
'Static' => '',
'Complex statistics that cannot be configured and may return non-tabular data.' =>
'',
'General Specification' => '',
'Create Statistic' => '',
# Template: AgentStatisticsEdit
'Statistics » Edit %s%s — %s' => '',
'Run now' => '',
'Statistics Preview' => '',
'Save statistic' => '',
# Template: AgentStatisticsImport
'Statistics » Import' => '',
'Import Statistic Configuration' => '',
# Template: AgentStatisticsOverview
'Statistics » Overview' => '',
'Statistics' => 'Statistiques',
'Run' => '',
'Edit statistic "%s".' => '',
'Export statistic "%s"' => '',
'Export statistic %s' => '',
'Delete statistic "%s"' => '',
'Delete statistic %s' => '',
'Do you really want to delete this statistic?' => '',
# Template: AgentStatisticsView
'Statistics » View %s%s — %s' => '',
'Statistic Information' => '',
'Sum rows' => 'Ligne de somme',
'Sum columns' => 'Colonnes de somme',
'Show as dashboard widget' => '',
'Cache' => 'Cache',
'This statistic contains configuration errors and can currently not be used.' =>
'',
# Template: AgentTicketActionCommon
'Change Free Text of %s%s' => '',
'Change Owner of %s%s' => '',
'Close %s%s' => '',
'Add Note to %s%s' => '',
'Set Pending Time for %s%s' => '',
'Change Priority of %s%s' => '',
'Change Responsible of %s%s' => '',
'All fields marked with an asterisk (*) are mandatory.' => 'Tous les champs marqués avec un astérisque (*) sont obligatoires.',
'Service invalid.' => 'Service invalide',
'New Owner' => 'Nouveau Propriétaire',
'Please set a new owner!' => 'Merci de renseigner un propriétaire',
'New Responsible' => '',
'Next state' => 'État suivant',
'For all pending* states.' => 'Pour tous les états en attente*',
'Add Article' => 'Ajout article',
'Create an Article' => '',
'Inform agents' => 'Informer des agents',
'Inform involved agents' => '',
'Here you can select additional agents which should receive a notification regarding the new article.' =>
'',
'Text will also be received by:' => '',
'Spell check' => 'Vérifier orthographe',
'Text Template' => 'Modèle de texte',
'Setting a template will overwrite any text or attachment.' => 'Choisir un modèle va effacer tout le texte ou les pièces jointes',
'Note type' => 'Type de note',
# Template: AgentTicketBounce
'Bounce %s%s' => '',
'Bounce to' => 'Renvoyer à',
'You need a email address.' => 'Vous devez avoir une adresse e-mail.',
'Need a valid email address or don\'t use a local email address.' =>
'Une adresse e-mail valide est nécessaire ou n\'utilisez pas d\'adresse e-mail locale.',
'Next ticket state' => 'Prochain état du ticket',
'Inform sender' => 'Informer l\'émetteur',
'Send mail' => 'Envoyer le message !',
# Template: AgentTicketBulk
'Ticket Bulk Action' => 'Ticket en action groupée',
'Send Email' => 'Envoyer E-mail',
'Merge to' => 'Fusionner avec',
'Invalid ticket identifier!' => 'Identifiant de ticket invalide !',
'Merge to oldest' => 'Fusionner avec le plus ancien',
'Link together' => 'Lier ensemble',
'Link to parent' => 'Lier au parent',
'Unlock tickets' => 'Déverrouiller les tickets',
# Template: AgentTicketCompose
'Compose Answer for %s%s' => '',
'This address is registered as system address and cannot be used: %s' =>
'',
'Please include at least one recipient' => 'Merci d\'inclure au moins un destinataire',
'Remove Ticket Customer' => 'Retirer le Ticket Client',
'Please remove this entry and enter a new one with the correct value.' =>
'Merci de retirer cette entrée et de la remplacer par une valeur correcte.',
'Remove Cc' => 'Retirer le Cc',
'Remove Bcc' => 'Retirer le Bcc',
'Address book' => 'Carnet d\'adresse',
'Date Invalid!' => 'Date invalide',
# Template: AgentTicketCustomer
'Change Customer of %s%s' => '',
'Customer user' => 'Client Utilisateur',
# Template: AgentTicketEmail
'Create New Email Ticket' => 'Créer un Nouveau Ticket par E-mail',
'Example Template' => 'Exemple de modèle',
'From queue' => 'De la file',
'To customer user' => 'Vers le client',
'Please include at least one customer user for the ticket.' => '',
'Select this customer as the main customer.' => '',
'Remove Ticket Customer User' => '',
'Get all' => 'Tout prendre',
# Template: AgentTicketEmailOutbound
'Outbound Email for %s%s' => '',
# Template: AgentTicketEscalation
'Ticket %s: first response time is over (%s/%s)!' => '',
'Ticket %s: first response time will be over in %s/%s!' => '',
'Ticket %s: update time will be over in %s/%s!' => '',
'Ticket %s: solution time is over (%s/%s)!' => '',
'Ticket %s: solution time will be over in %s/%s!' => '',
# Template: AgentTicketForward
'Forward %s%s' => '',
# Template: AgentTicketHistory
'History of %s%s' => '',
'History Content' => 'Contenu de l\'historique',
'Zoom view' => 'Zoomer sur la vue',
# Template: AgentTicketMerge
'Merge %s%s' => '',
'Merge Settings' => '',
'You need to use a ticket number!' => 'Vous devez utiliser un numéro de ticket !',
'A valid ticket number is required.' => 'Un numéro de ticket valide est obligatoire.',
'Need a valid email address.' => 'Une adresse e-mail valide est nécessaire.',
# Template: AgentTicketMove
'Move %s%s' => '',
'New Queue' => 'Nouvelle File',
# Template: AgentTicketOverviewMedium
'Select all' => 'Tout sélectionner',
'No ticket data found.' => 'Aucune donnée de ticket trouvée',
'Open / Close ticket action menu' => '',
'Select this ticket' => '',
'First Response Time' => 'Temps pour fournir la première réponse (prise en compte)',
'Update Time' => 'Temps pour fournir un point d\'avancement',
'Solution Time' => 'Temps pour fournir la réponse',
'Move ticket to a different queue' => 'Déplacer ticket vers une autre file',
'Change queue' => 'Changer de file',
# Template: AgentTicketOverviewNavBar
'Change search options' => 'Changer les options de recherche',
'Remove active filters for this screen.' => 'Supprimer les filtres actifs sur cette page',
'Tickets per page' => 'Tickets par page',
# Template: AgentTicketOverviewSmall
'Reset overview' => '',
'Column Filters Form' => '',
# Template: AgentTicketPhone
'Split Into New Phone Ticket' => '',
'Save Chat Into New Phone Ticket' => '',
'Create New Phone Ticket' => 'Créer un nouveau Ticket téléphonique',
'Please include at least one customer for the ticket.' => 'Veuillez inclure au moins un client au ticket',
'To queue' => 'Vers la file',
'Chat protocol' => '',
'The chat will be appended as a separate article.' => '',
# Template: AgentTicketPhoneCommon
'Phone Call for %s%s' => '',
# Template: AgentTicketPlain
'View Email Plain Text for %s%s' => '',
'Plain' => 'Tel quel',
'Download this email' => 'Télécharger cet e-mail',
# Template: AgentTicketProcess
'Create New Process Ticket' => '',
'Process' => 'Processus',
# Template: AgentTicketProcessSmall
'Enroll Ticket into a Process' => '',
# Template: AgentTicketSearch
'Search template' => 'Modèle de recherche',
'Create Template' => 'Créer Modèle',
'Create New' => 'Créer nouveau',
'Profile link' => 'Lien du Profil',
'Save changes in template' => 'Sauvegarder les modifications du modèle',
'Filters in use' => 'Filtres utilisés',
'Additional filters' => 'Filtres complémentaires',
'Add another attribute' => 'Ajouter un autre attribut',
'Output' => 'Format du résultat',
'Fulltext' => 'Texte Complet',
'Remove' => 'Supprimer',
'Searches in the attributes From, To, Cc, Subject and the article body, overriding other attributes with the same name.' =>
'Recherche dans les attributs De, Vers, Copie à, Sujet et corps du message, outrepassant les autres filtres sur ces attributs.',
'Customer User Login' => 'Nom de connexion du client',
'Attachment Name' => 'Nom de la Pièce Jointe',
'(e. g. m*file or myfi*)' => '(par exemple : m*fichier ou monfich*)',
'Created in Queue' => 'Créé dans la file',
'Lock state' => 'État verrouillé',
'Watcher' => 'Surveillance',
'Article Create Time (before/after)' => 'Date Création Article (avant/après)',
'Article Create Time (between)' => 'Date Création Article (Période)',
'Ticket Create Time (before/after)' => 'Date Création Ticket (avant/après)',
'Ticket Create Time (between)' => 'Date Création Ticket (Période)',
'Ticket Change Time (before/after)' => 'Date Modification Ticket (avant/après)',
'Ticket Change Time (between)' => 'Date Modification Ticket (Période)',
'Ticket Last Change Time (before/after)' => '',
'Ticket Last Change Time (between)' => '',
'Ticket Close Time (before/after)' => 'Date Fermeture Ticket (avant/après)',
'Ticket Close Time (between)' => 'Date Fermeture Ticket (Période)',
'Ticket Escalation Time (before/after)' => 'Date Remontée Ticket (avant/après)',
'Ticket Escalation Time (between)' => 'Date Remontée Ticket (Période)',
'Archive Search' => 'Recherche Archive',
'Run search' => 'Lancer la recherche',
# Template: AgentTicketZoom
'Article filter' => 'Filtre d\'Article',
'Article Type' => 'Type d\'Article',
'Sender Type' => 'Type de l\'expéditeur',
'Save filter settings as default' => 'Sauvegarder les paramètres de filtrage comme paramètres par défaut',
'Event Type Filter' => '',
'Event Type' => '',
'Save as default' => '',
'Archive' => 'Archiver',
'This ticket is archived.' => 'Ce ticket est archivé',
'Note: Type is invalid!' => '',
'Locked' => 'Verrouillé',
'Accounted time' => 'Temp passé',
'Linked Objects' => 'Objets liés',
'Change Queue' => 'Modifier file',
'There are no dialogs available at this point in the process.' =>
'',
'This item has no articles yet.' => 'Cet objet n\'a aucun article pour l\'instant. ',
'Ticket Timeline View' => '',
'Article Overview' => 'Aperçu des articles',
'Article(s)' => 'Article(s)',
'Page' => 'Page',
'Add Filter' => 'Ajouter filtre',
'Set' => 'Assigner',
'Reset Filter' => 'Réinitialiser filtre',
'Show one article' => 'Montrer un article',
'Show all articles' => 'Montrer tous les articles',
'Show Ticket Timeline View' => '',
'Unread articles' => 'Articles non lus',
'No.' => 'Non.',
'Important' => 'Important',
'Unread Article!' => 'Article non lu!',
'Incoming message' => 'Message entrant',
'Outgoing message' => 'Message sortant',
'Internal message' => 'Message Interne',
'Resize' => 'Redimensionner',
'Mark this article as read' => 'Marquer cet article comme lu ',
'Show Full Text' => 'Voir le texte complet',
'Full Article Text' => 'Texte complet de l\'article',
'No more events found. Please try changing the filter settings.' =>
'',
'by' => 'par',
'To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).' =>
'',
'Close this message' => 'Fermer ce message',
'Article could not be opened! Perhaps it is on another article page?' =>
'L\'article ne peut être ouvert. Peut-être est-il déjà ouvert sur une autre page ? ',
# Template: AttachmentBlocker
'To protect your privacy, remote content was blocked.' => 'Pour protéger votre vie privée, les contenus distants ont été bloqués.',
'Load blocked content.' => 'Charger le contenu bloqué',
# Template: ChatStartForm
'First message' => 'Premier message',
# Template: CustomerError
'Traceback' => 'Trace du retour d\'erreur',
# Template: CustomerFooter
'Powered by' => 'Fonction assurée par',
# Template: CustomerFooterJS
'One or more errors occurred!' => 'Une ou plusieurs erreurs se sont produites!',
'Close this dialog' => 'Fermer cette fenêtre de dialogue',
'Could not open popup window. Please disable any popup blockers for this application.' =>
'La fenêtre popup n\'a pas pu s\'ouvrir. Merci de désactiver le bloqueur de popup pour cette application.',
'If you now leave this page, all open popup windows will be closed, too!' =>
'Si vous quittez cette page maintenant, toutes les fenêtres popup seront closes également!',
'A popup of this screen is already open. Do you want to close it and load this one instead?' =>
'Un popup de cet écran est déjà ouvert. Désirez-vous le fermer et charger celui-ci à la place?',
'There are currently no elements available to select from.' => '',
'Please turn off Compatibility Mode in Internet Explorer!' => '',
'The browser you are using is too old.' => 'Votre navigateur est trop ancien.',
'OTRS runs with a huge lists of browsers, please upgrade to one of these.' =>
'OTRS tourne sur un grand nombre de navigateurs, merci de mettre à jour votre navigateur vers l\'un de ceux-ci.',
'Please see the documentation or ask your admin for further information.' =>
'Merci de se référer à la documentation ou demander à votre administrateur système pour de plus amples informations.',
'Switch to mobile mode' => '',
'Switch to desktop mode' => '',
'Not available' => '',
'Clear all' => '',
'Clear search' => '',
'%s selection(s)...' => '',
'and %s more...' => '',
'Filters' => '',
'Confirm' => '',
# Template: CustomerLogin
'JavaScript Not Available' => 'JavaScript non disponible',
'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' =>
'Pour utiliser OTRS, vous devez activer le JavaScript dans votre navigateur.',
'Browser Warning' => 'Avertissement du navigateur',
'One moment please, you are being redirected...' => '',
'Login' => 'Connexion',
'User name' => 'Identifiant',
'Your user name' => 'Votre Identifiant',
'Your password' => 'Votre mot de passe',
'Forgot password?' => 'Mot de passe oublié?',
'2 Factor Token' => '',
'Your 2 Factor Token' => '',
'Log In' => 'Connexion',
'Not yet registered?' => 'Pas encore enregistré?',
'Request new password' => 'Demande de nouveau mot de passe',
'Your User Name' => 'Votre nom',
'A new password will be sent to your email address.' => 'Un nouveau mot de passe sera envoyé à votre adresse e-mail',
'Create Account' => 'Créer un compte',
'Please fill out this form to receive login credentials.' => 'Veuillez remplir ce formulaire pour recevoir vos identifiants de connexion',
'How we should address you' => 'Comment devons-nous nous adresser à vous',
'Your First Name' => 'Votre prénom',
'Your Last Name' => 'Votre nom de famille',
'Your email address (this will become your username)' => 'Votre adresse e-mail (celle-ci deviendra votre identifiant)',
# Template: CustomerNavigationBar
'Incoming Chat Requests' => '',
'You have unanswered chat requests' => '',
'Edit personal preferences' => 'Éditer les préférences',
'Logout %s %s' => 'Déconnexion %s %s',
# Template: CustomerRichTextEditor
'Split Quote' => '',
# Template: CustomerTicketMessage
'Service level agreement' => 'Contrat de niveau de service (SLA)',
# Template: CustomerTicketOverview
'Welcome!' => 'Bienvenue !',
'Please click the button below to create your first ticket.' => 'Merci de cliquer sur le bouton suivant pour créer votre premier ticket.',
'Create your first ticket' => 'Créez votre premier ticket',
# Template: CustomerTicketSearch
'Profile' => 'Profil',
'e. g. 10*5155 or 105658*' => 'p. ex. 10*5155 ou 105658*',
'Customer ID' => 'ID Client',
'Fulltext search in tickets (e. g. "John*n" or "Will*")' => 'Recherche plein texte dans les tickets (p. ex. "Laetitia*v" ou Emmanuel*")',
'Recipient' => 'Destinataire',
'Carbon Copy' => 'Copie Carbone',
'e. g. m*file or myfi*' => 'par exemple : m*fichier ou monfich*',
'Types' => 'Types',
'Time restrictions' => 'Restrictions de temps',
'No time settings' => 'Pas de réglages de temps',
'Only tickets created' => 'Seulement les tickets créés',
'Only tickets created between' => 'Seulement les tickets créés entre',
'Ticket archive system' => 'Système d\'archivage de ticket',
'Save search as template?' => 'Enregistrer la recherche comme modèle ?',
'Save as Template?' => 'Enregistrer comme Modèle',
'Save as Template' => 'Enregistrer comme Modèle',
'Template Name' => 'Nom du Modèle',
'Pick a profile name' => 'Choisissez un nom de profil',
'Output to' => 'Sortie vers',
# Template: CustomerTicketSearchResultShort
'of' => 'de',
'Search Results for' => 'Résultats de recherche pour',
'Remove this Search Term.' => 'Supprimer ce terme de la recherche. ',
# Template: CustomerTicketZoom
'Start a chat from this ticket' => '',
'Expand article' => 'Déplier l\'article',
'Information' => 'Information',
'Next Steps' => 'Étapes Suivantes',
'Reply' => 'Répondre',
'Chat Protocol' => '',
# Template: DashboardEventsTicketCalendar
'All-day' => '',
'Sunday' => 'Dimanche',
'Monday' => 'Lundi',
'Tuesday' => 'Mardi',
'Wednesday' => 'Mercredi',
'Thursday' => 'Jeudi',
'Friday' => 'Vendredi',
'Saturday' => 'Samedi',
'Su' => 'Di',
'Mo' => 'Lu',
'Tu' => 'Ma',
'We' => 'Me',
'Th' => 'Je',
'Fr' => 'Ve',
'Sa' => 'Sa',
'Event Information' => 'Information de l\'événement',
'Ticket fields' => 'Champs du ticket',
'Dynamic fields' => 'Champs dynamiques',
# Template: Datepicker
'Invalid date (need a future date)!' => 'Date invalide (une date future est nécessaire) !',
'Invalid date (need a past date)!' => 'Date invalide (une date passée est nécessaire) ! ',
'Previous' => 'Précédent',
'Open date selection' => 'Sélection date d\'ouverture',
# Template: Error
'An error occurred.' => '',
'You can' => 'Vous pouvez',
'Send a bugreport' => 'Envoyer un rapport de bug',
'go back to the previous page' => 'Revenir à la page précédente',
'Error Details' => 'Détails de l\'erreur',
# Template: FooterJS
'Please enter at least one search value or * to find anything.' =>
'merci d\'entrer au moins une valeur de recherche ou * pour trouver quoi que ce soit.',
'Please remove the following words from your search as they cannot be searched for:' =>
'',
'Please check the fields marked as red for valid inputs.' => 'Veuillez vérifier la validité des données pour les champs marqués en rouge. ',
'Please perform a spell check on the the text first.' => 'Veuillez d\'abord effectuer une correction orthographique sur le texte. ',
'Slide the navigation bar' => 'Déplacer la barre de navigation',
'Unavailable for chat' => '',
'Available for internal chats only' => '',
'Available for chats' => '',
'Please visit the chat manager' => '',
'New personal chat request' => '',
'New customer chat request' => '',
'New public chat request' => '',
'New activity' => '',
'New activity on one of your monitored chats.' => '',
'Do you really want to continue?' => '',
'Information about the OTRS Daemon' => '',
'This feature is part of the %s. Please contact us at %s for an upgrade.' =>
'',
'Find out more about the %s' => '',
# Template: Header
'You are logged in as' => 'Vous êtes connecté avec',
# Template: Installer
'JavaScript not available' => 'JavaScript non disponible',
'Step %s' => 'Étape %s',
'Database Settings' => 'Réglages de Base de Données',
'General Specifications and Mail Settings' => 'Spécifications Générales et Réglages de Messagerie',
'Finish' => 'Terminer',
'Welcome to %s' => '',
'Web site' => 'Site web',
'Mail check successful.' => 'Contrôle de mail effectué avec succès.',
'Error in the mail settings. Please correct and try again.' => 'Erreur dans la configuration de la messagerie. Merci de corriger et de ré-essayer.',
# Template: InstallerConfigureMail
'Configure Outbound Mail' => 'Configurer le mail sortant',
'Outbound mail type' => 'Type de mail sortant',
'Select outbound mail type.' => 'Sélectionner le type de mail sortant',
'Outbound mail port' => 'Port mail sortant',
'Select outbound mail port.' => 'Sélectionner le port mail sortant',
'SMTP host' => 'Hôte SMTP',
'SMTP host.' => 'Hôte SMTP.',
'SMTP authentication' => 'Authentification SMTP',
'Does your SMTP host need authentication?' => 'Est-ce-que votre hôte SMTP supporte l\'authentification?',
'SMTP auth user' => 'Utilisateur auth SMTP',
'Username for SMTP auth.' => 'Nom utilisateur pour auth SMTP.',
'SMTP auth password' => 'Mot de passe auth SMTP',
'Password for SMTP auth.' => 'Mot de passe pour autgh SMTP.',
'Configure Inbound Mail' => 'Configurer mail entrant',
'Inbound mail type' => 'Type de mail entrant',
'Select inbound mail type.' => 'Sélectionner le type de mail entrant',
'Inbound mail host' => 'Hôte mail entrant',
'Inbound mail host.' => 'Hôte mail entrant.',
'Inbound mail user' => 'Utilisateur mail entrant',
'User for inbound mail.' => 'Utilisateuyr pour mail entrant.',
'Inbound mail password' => 'Mot de passe mail entrant',
'Password for inbound mail.' => 'Mot de passe pour mail entrant.',
'Result of mail configuration check' => 'Résultat du contrôle de configuration mail',
'Check mail configuration' => 'Vérifier la configuration mail',
'Skip this step' => 'Passer cette étape',
# Template: InstallerDBResult
'Database setup successful!' => 'Mise en place Base de données réussie!',
# Template: InstallerDBStart
'Install Type' => 'Type d\'installation',
'Create a new database for OTRS' => 'Créer une nouvelle base de données pour OTRS',
'Use an existing database for OTRS' => 'Utiliser une base de données existante pour OTRS',
# Template: InstallerDBmssql
'Database name' => 'Nom de la base de données',
'Check database settings' => 'Vérifier la configuration base de données',
'Result of database check' => 'Résultat du contrôle de la base de données',
'Database check successful.' => 'Contrôle de base de donnée effectué avec succès.',
'Database User' => 'Utilisateur de la base de données',
'New' => 'Nouveau',
'A new database user with limited permissions will be created for this OTRS system.' =>
'Un nouvel utilisateur de la base de données sera créé avec des droits limités pour ce système OTRS.',
'Repeat Password' => 'Répétez le mot de passe',
'Generated password' => 'Mot de passe généré',
# Template: InstallerDBmysql
'Passwords do not match' => 'Les mots de passe ne correspondent pas',
# Template: InstallerDBoracle
'SID' => '',
'Port' => 'Port',
# Template: InstallerFinish
'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' =>
'Pour pouvoir utiliser OTRS, vous devez entrer les commandes suivantes dans votre terminal en tant que root.',
'Restart your webserver' => 'Redémarrer votre serveur web',
'After doing so your OTRS is up and running.' => 'Après avoir fait ceci votre OTRS est en service',
'Start page' => 'Page de démarrage',
'Your OTRS Team' => 'Votre Équipe OTRS',
# Template: InstallerLicense
'Don\'t accept license' => 'Ne pas accepter la licence',
'Accept license and continue' => 'Accepter la licence et continuer',
# Template: InstallerSystem
'SystemID' => 'ID Système',
'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' =>
'',
'System FQDN' => 'FQDN du système',
'Fully qualified domain name of your system.' => 'Nom de domaine pleinement qualifié de votre système.',
'AdminEmail' => 'E-mail administrateur',
'Email address of the system administrator.' => 'Adresse e-mail de l\'administrateur système.',
'Organization' => 'Société',
'Log' => 'Journal',
'LogModule' => 'Module de journalisation',
'Log backend to use.' => 'Moteur de journalisation à utiliser.',
'LogFile' => 'Fichier de log',
'Webfrontend' => 'Frontal web',
'Default language' => 'Langue par défaut',
'Default language.' => 'Langue par défaut.',
'CheckMXRecord' => 'Vérifier les enregistrements MX',
'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' =>
'Les adresses emails entrées manuellement sont contrevérifiées avec les enregistrements message du serveur de nom de domaine. N\'utilisez pas cette option si votre serveur de nom de domaine est lent ou qu\'il ne résout pas les adresses publiques.',
# Template: LinkObject
'Object#' => 'N° Objet',
'Add links' => 'Ajouter des liens',
'Delete links' => 'Supprimer les liens',
# Template: Login
'Lost your password?' => 'Mot de passe oublié ?',
'Request New Password' => 'Demander un nouveau mot de passe',
'Back to login' => 'Retour à la page de connexion',
# Template: MobileNotAvailableWidget
'Feature not available' => '',
'Sorry, but this feature of OTRS is currently not available for mobile devices. If you\'d like to use it, you can either switch to desktop mode or use your regular desktop device.' =>
'',
# Template: Motd
'Message of the Day' => 'Message du jour',
# Template: NoPermission
'Insufficient Rights' => 'Droits insuffisants',
'Back to the previous page' => 'Revenir à la page précédente',
# Template: Pagination
'Show first page' => 'Montrer la première page',
'Show previous pages' => 'Montrer les pages précédentes',
'Show page %s' => 'Montrer la page %s',
'Show next pages' => 'Montrer les pages suivantes',
'Show last page' => 'Montrer la dernière page',
# Template: PictureUpload
'Need FormID!' => 'Vous devez posséder un formulaire d\'identification.',
'No file found!' => 'Aucun fichier trouvé !',
'The file is not an image that can be shown inline!' => 'Le fichier n\'est pas une image qui puisse être affichée directement !',
# Template: PreferencesNotificationEvent
'Notification' => 'Notification',
'No user configurable notifications found.' => '',
'Receive messages for notification \'%s\' by transport method \'%s\'.' =>
'',
'Please note that you can\'t completely disable notifications marked as mandatory.' =>
'',
'Sorry, but you can\'t disable all methods for notifications marked as mandatory.' =>
'',
'Sorry, but you can\'t disable all methods for this notification.' =>
'',
# Template: ActivityDialogHeader
'Process Information' => '',
'Dialog' => '',
# Template: Article
'Inform Agent' => 'Informer l\'opérateur',
# Template: PublicDefault
'Welcome' => '',
# Template: RichTextEditor
'Remove Quote' => '',
# Template: GeneralSpecificationsWidget
'Permissions' => 'Permissions',
'You can select one or more groups to define access for different agents.' =>
'Afin de donner des accès à différents opérateurs, sélectionnez un ou plusieurs groupes.',
'Result formats' => '',
'The selected time periods in the statistic are time zone neutral.' =>
'',
'Create summation row' => '',
'Generate an additional row containing sums for all data columns.' =>
'',
'Create summation column' => '',
'Generate an additional column containing sums for all data rows.' =>
'',
'Cache results' => '',
'Stores statistics result data in a cache to be used in subsequent views with the same configuration.' =>
'',
'Provide the statistic as a widget that agents can activate in their dashboard.' =>
'',
'Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.' =>
'',
'If set to invalid end users can not generate the stat.' => 'Si mis à invalide, les utilisateurs finaux ne pourront pas générer la statistique.',
# Template: PreviewWidget
'There are problems in the configuration of this statistic:' => '',
'You may now configure the X-axis of your statistic.' => '',
'This statistic does not provide preview data.' => '',
'Preview format:' => '',
'Please note that the preview uses random data and does not consider data filters.' =>
'',
'Configure X-Axis' => '',
'X-axis' => 'Axe X',
'Configure Y-Axis' => '',
'Y-axis' => '',
'Configure Filter' => '',
# Template: RestrictionsWidget
'Please select only one element or turn off the button \'Fixed\'.' =>
'Sélectionnez un seul élément ou désactivez le bouton \'Fixé\'',
'Absolute period' => '',
'Between' => 'Entre',
'Relative period' => '',
'The past complete %s and the current+upcoming complete %s %s' =>
'',
'Do not allow changes to this element when the statistic is generated.' =>
'',
# Template: StatsParamsWidget
'Format' => 'Format',
'Exchange Axis' => 'Échangez les axes',
'Configurable params of static stat' => 'Paramètres modifiables des statistiques',
'No element selected.' => 'Aucun élément sélectionné.',
'Scale' => 'Échelle',
# Template: D3
'Download SVG' => '',
'Download PNG' => '',
# Template: XAxisWidget
'The selected time period defines the default time frame for this statistic to collect data from.' =>
'',
'Defines the time unit that will be used to split the selected time period into reporting data points.' =>
'',
# Template: YAxisWidget
'Please remember that the scale for the Y-axis has to be larger than the scale for the X-axis (e.g. X-axis => Month, Y-Axis => Year).' =>
'',
# Template: Test
'OTRS Test Page' => 'Page de test d\'OTRS',
'Welcome %s %s' => '',
'Counter' => 'Compteur',
# Template: Warning
'Go back to the previous page' => 'Revenir à la page précédente',
# Perl Module: Kernel/Modules/AdminCustomerUser.pm
'New phone ticket' => 'Nouveau ticket par téléphone',
'New email ticket' => 'Nouveau ticket par e-mail',
# Perl Module: Kernel/Modules/AdminDynamicFieldCheckbox.pm
'Currently' => '',
# Perl Module: Kernel/Modules/AdminGenericAgent.pm
'Please remove the following words because they cannot be used for the ticket selection:' =>
'',
# Perl Module: Kernel/Modules/AdminGenericInterfaceWebservice.pm
'Web service "%s" updated!' => '',
'Web service "%s" created!' => '',
'Web service "%s" deleted!' => '',
# Perl Module: Kernel/Modules/AdminNotificationEvent.pm
'Agent who owns the ticket' => '',
'Agent who is responsible for the ticket' => '',
'All agents watching the ticket' => '',
'All agents with write permission for the ticket' => '',
'All agents subscribed to the ticket\'s queue' => '',
'All agents subscribed to the ticket\'s service' => '',
'All agents subscribed to both the ticket\'s queue and service' =>
'',
'Customer of the ticket' => '',
'Yes, but require at least one active notification method' => '',
# Perl Module: Kernel/Modules/AdminPackageManager.pm
'Package has locally modified files.' => '',
'Package not verified due a communication issue with verification server!' =>
'',
# Perl Module: Kernel/Modules/AdminQueueAutoResponse.pm
'Queues ( without auto responses )' => '',
# Perl Module: Kernel/Modules/AgentDashboardCommon.pm
'Statistic' => '',
# Perl Module: Kernel/Modules/AgentLinkObject.pm
'Can not delete link with %s!' => '',
'Can not create link with %s!' => '',
'Object already linked as %s.' => '',
# Perl Module: Kernel/Modules/AgentStatistics.pm
'Statistic could not be imported.' => '',
'Please upload a valid statistic file.' => '',
# Perl Module: Kernel/Modules/AgentTicketActionCommon.pm
'No subject' => '',
'Previous Owner' => 'Propriétaire Précédent',
# Perl Module: Kernel/Modules/AgentTicketBulk.pm
'Ticket is locked by another agent and will be ignored!' => '',
# Perl Module: Kernel/Modules/AgentTicketPhone.pm
'%s has left the chat.' => '',
'This chat has been closed and will be removed in %s hours.' => '',
# Perl Module: Kernel/Modules/AgentTicketPrint.pm
'printed by' => 'Imprimé par :',
'Ticket Dynamic Fields' => 'Champs dynamiques des tickets',
# Perl Module: Kernel/Modules/AgentTicketProcess.pm
'Pending Date' => 'En attendant la date',
'for pending* states' => 'pour tous les états de mise en attente',
# Perl Module: Kernel/Modules/AgentTicketSearch.pm
'Invalid Users' => '',
# Perl Module: Kernel/Modules/AgentTicketZoom.pm
'We are sorry, you do not have permissions anymore to access this ticket in its current state. ' =>
'',
'Fields with no group' => '',
# Perl Module: Kernel/Modules/CustomerTicketSearch.pm
'Please remove the following words because they cannot be used for the search:' =>
'',
# Perl Module: Kernel/Modules/Installer.pm
'Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' =>
'',
'Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.' =>
'',
# Perl Module: Kernel/Output/HTML/Dashboard/TicketGeneric.pm
'This ticket has no title or subject' => '',
# Perl Module: Kernel/Output/HTML/Dashboard/UserOnline.pm
'This user is currently offline' => '',
'This user is currently active' => '',
'This user is currently away' => '',
'This user is currently unavailable' => '',
# Perl Module: Kernel/Output/HTML/Layout.pm
'We are sorry, you do not have permissions anymore to access this ticket in its current state.' =>
'',
' You can take one of the next actions:' => '',
# Perl Module: Kernel/Output/HTML/Layout/LinkObject.pm
'Linked as' => '',
# Perl Module: Kernel/Output/HTML/Notification/AgentOTRSBusiness.pm
'%s Upgrade to %s now! %s' => '',
# Perl Module: Kernel/Output/HTML/Notification/CustomerSystemMaintenanceCheck.pm
'A system maintenance period will start at: ' => '',
# Perl Module: Kernel/Output/HTML/Notification/DaemonCheck.pm
'Please contact your administrator!' => '',
# Perl Module: Kernel/Output/HTML/Preferences/Language.pm
'(in process)' => '',
# Perl Module: Kernel/Output/HTML/Preferences/NotificationEvent.pm
'Please make sure you\'ve chosen at least one transport method for mandatory notifications.' =>
'',
# Perl Module: Kernel/Output/HTML/Preferences/OutOfOffice.pm
'Please specify an end date that is after the start date.' => '',
# Perl Module: Kernel/Output/HTML/Preferences/Password.pm
'Please supply your new password!' => '',
# Perl Module: Kernel/Output/HTML/Statistics/View.pm
'No past complete or the current+upcoming complete relative time value selected.' =>
'',
'The selected time period is larger than the allowed time period.' =>
'',
'No time scale value available for the current selected time scale value on the X axis.' =>
'',
'The selected date is not valid.' => '',
'The selected end time is before the start time.' => '',
'There is something wrong with your time selection.' => '',
'Please select only one element or allow modification at stat generation time.' =>
'',
'Please select at least one value of this field or allow modification at stat generation time.' =>
'',
'Please select one element for the X-axis.' => '',
'You can only use one time element for the Y axis.' => '',
'You can only use one or two elements for the Y axis.' => '',
'Please select at least one value of this field.' => '',
'Please provide a value or allow modification at stat generation time.' =>
'',
'Please select a time scale.' => '',
'Your reporting time interval is too small, please use a larger time scale.' =>
'',
'Please remove the following words because they cannot be used for the ticket restrictions: %s.' =>
'',
# Perl Module: Kernel/Output/HTML/TicketOverviewMenu/Sort.pm
'Order by' => 'Trier par',
# Perl Module: Kernel/System/Console/Command/Dev/Tools/Config2Docbook.pm
'Configuration Options Reference' => '',
'This setting can not be changed.' => '',
'This setting is not active by default.' => '',
'This setting can not be deactivated.' => '',
# Perl Module: Kernel/System/Stats/Dynamic/Ticket.pm
'State Type' => '',
'Created Priority' => 'Priorité créée',
'Created State' => 'État créé',
'CustomerUserLogin' => 'Identifiant Client',
'Create Time' => 'Date de création',
'Close Time' => 'Date de clôture',
'Escalation - First Response Time' => '',
'Escalation - Update Time' => '',
'Escalation - Solution Time' => '',
'Agent/Owner' => 'Opérateur/Propriétaire',
'Created by Agent/Owner' => 'Créé par le Opérateur/Propriétaire',
# Perl Module: Kernel/System/Stats/Dynamic/TicketAccountedTime.pm
'Evaluation by' => 'Evaluation par',
'Ticket/Article Accounted Time' => 'Temps passé par Ticket/Article',
'Ticket Create Time' => 'Heure de création du ticket',
'Ticket Close Time' => 'Heure de fermeture du ticket',
'Accounted time by Agent' => 'Temps passé par opérateur',
# Perl Module: Kernel/System/Stats/Dynamic/TicketList.pm
'Attributes to be printed' => 'Attributs à imprimer',
'Sort sequence' => 'Ordre de tri',
'State Historic' => '',
'State Type Historic' => '',
'Historic Time Range' => '',
# Perl Module: Kernel/System/Stats/Static/StateAction.pm
'Days' => 'Jours',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/TablePresence.pm
'Table Presence' => '',
'Internal Error: Could not open file.' => 'Erreur interne : impossible d\'ouvrir le fichier. ',
'Table Check' => '',
'Internal Error: Could not read file.' => 'Erreur interne: Ne peut pas lire le fichier.',
'Tables found which are not present in the database.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mssql/Size.pm
'Database Size' => 'Taille de la base de donnée',
'Could not determine database size.' => 'N\'a pas pu déteminer la taille de la base de donnée',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mssql/Version.pm
'Database Version' => 'Version de la base de donnée',
'Could not determine database version.' => 'Impossible de déterminer la version de la base de données. ',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/Charset.pm
'Client Connection Charset' => '',
'Setting character_set_client needs to be utf8.' => '',
'Server Database Charset' => '',
'Setting character_set_database needs to be UNICODE or UTF8.' => '',
'Table Charset' => '',
'There were tables found which do not have utf8 as charset.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/InnoDBLogFileSize.pm
'InnoDB Log File Size' => '',
'The setting innodb_log_file_size must be at least 256 MB.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/MaxAllowedPacket.pm
'Maximum Query Size' => '',
'The setting \'max_allowed_packet\' must be higher than 20 MB.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/Performance.pm
'Query Cache Size' => '',
'The setting \'query_cache_size\' should be used (higher than 10 MB but not more than 512 MB).' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/StorageEngine.pm
'Default Storage Engine' => '',
'Table Storage Engine' => '',
'Tables with a different storage engine than the default engine were found.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/mysql/Version.pm
'MySQL 5.x or higher is required.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/oracle/NLS.pm
'NLS_LANG Setting' => '',
'NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).' =>
'',
'NLS_DATE_FORMAT Setting' => '',
'NLS_DATE_FORMAT must be set to \'YYYY-MM-DD HH24:MI:SS\'.' => '',
'NLS_DATE_FORMAT Setting SQL Check' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Charset.pm
'Setting client_encoding needs to be UNICODE or UTF8.' => '',
'Setting server_encoding needs to be UNICODE or UTF8.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/DateStyle.pm
'Date Format' => 'Format de la Date',
'Setting DateStyle needs to be ISO.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Database/postgresql/Version.pm
'PostgreSQL 8.x or higher is required.' => 'PostgreSQL 8.x ou supérieur est requis. ',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskPartitionOTRS.pm
'OTRS Disk Partition' => 'Partition disque OTRS',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskSpace.pm
'Disk Usage' => 'Utilisation du Disque',
'The partition where OTRS is located is almost full.' => 'La partition où OTRS est installé est presque pleine.',
'The partition where OTRS is located has no disk space problems.' =>
'La partition où OTRS est installé n\'a pas de problèmes d\'espace disque.',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/DiskSpacePartitions.pm
'Operating System/Disk Partitions Usage' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Distribution.pm
'Distribution' => 'Distribution',
'Could not determine distribution.' => 'Impossible de déterminer la distribution. ',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/KernelVersion.pm
'Kernel Version' => 'Version du Noyau',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Load.pm
'System Load' => 'Charge système',
'The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/PerlModules.pm
'Perl Modules' => 'Modules Perl',
'Not all required Perl modules are correctly installed.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OS/Swap.pm
'Free Swap Space (%)' => '',
'No swap enabled.' => '',
'Used Swap Space (MB)' => '',
'There should be more than 60% free swap space.' => '',
'There should be no more than 200 MB swap space used.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/ConfigSettings.pm
'OTRS/Config Settings' => '',
'Could not determine value.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DaemonRunning.pm
'OTRS' => 'OTRS',
'Daemon' => '',
'Daemon is not running.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DatabaseRecords.pm
'OTRS/Database Records' => '',
'Tickets' => 'Ticket',
'Ticket History Entries' => '',
'Articles' => 'Articles',
'Attachments (DB, Without HTML)' => '',
'Customers With At Least One Ticket' => 'Clients avec au moins un ticket',
'Dynamic Field Values' => 'Valeurs de Champ Dynamique',
'Invalid Dynamic Fields' => '',
'Invalid Dynamic Field Values' => '',
'GenericInterface Webservices' => '',
'Months Between First And Last Ticket' => '',
'Tickets Per Month (avg)' => 'Tickets Par Mois (moyenne)',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultSOAPUser.pm
'Default SOAP Username And Password' => '',
'Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/DefaultUser.pm
'Default Admin Password' => '',
'Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/ErrorLog.pm
'Error Log' => 'Logs d\'Erreur',
'There are error reports in your system log.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/FQDN.pm
'FQDN (domain name)' => '',
'Please configure your FQDN setting.' => '',
'Domain Name' => 'Nom de Domaine',
'Your FQDN setting is invalid.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/FileSystemWritable.pm
'File System Writable' => '',
'The file system on your OTRS partition is not writable.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/PackageDeployment.pm
'Package Installation Status' => '',
'Some packages have locally modified files.' => '',
'Some packages are not correctly installed.' => 'Des paquets ne sont pas correctement installés.',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/PackageList.pm
'OTRS/Package List' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/SystemID.pm
'Your SystemID setting is invalid, it should only contain digits.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/DefaultType.pm
'Default Ticket Type' => '',
'The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/IndexModule.pm
'Ticket Index Module' => '',
'You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/OpenTickets.pm
'Open Tickets' => 'Tickets Ouverts',
'You should not have more than 8,000 open tickets in your system.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/SearchIndexModule.pm
'Ticket Search Index Module' => '',
'You have more than 50,000 articles and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/Ticket/StaticDBOrphanedRecords.pm
'Orphaned Records In ticket_lock_index Table' => '',
'Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.' =>
'',
'Orphaned Records In ticket_index Table' => '',
'Table ticket_index contains orphaned records. Please run otrs/bin/otrs.CleanTicketIndex.pl to clean the StaticDB index.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/OTRS/TimeSettings.pm
'OTRS/Time Settings' => '',
'Server time zone' => '',
'Computed server time offset' => '',
'OTRS TimeZone setting (global time offset)' => '',
'TimeZone may only be activated for systems running in UTC.' => '',
'OTRS TimeZoneUser setting (per-user time zone support)' => '',
'TimeZoneUser may only be activated for systems running in UTC that don\'t have an OTRS TimeZone set.' =>
'',
'OTRS TimeZone setting for calendar ' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/LoadedModules.pm
'Webserver/Loaded Apache Modules' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/MPMModel.pm
'Webserver' => 'Serveur Web',
'MPM model' => '',
'OTRS requires apache to be run with the \'prefork\' MPM model.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Apache/Performance.pm
'CGI Accelerator Usage' => '',
'You should use FastCGI or mod_perl to increase your performance.' =>
'',
'mod_deflate Usage' => '',
'Please install mod_deflate to improve GUI speed.' => '',
'mod_filter Usage' => '',
'Please install mod_filter if mod_deflate is used.' => '',
'mod_headers Usage' => '',
'Please install mod_headers to improve GUI speed.' => '',
'Apache::Reload Usage' => '',
'Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.' =>
'',
'Apache2::DBI Usage' => '',
'Apache2::DBI should be used to get a better performance with pre-established database connections.' =>
'',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/EnvironmentVariables.pm
'Webserver/Environment Variables' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/IIS/Performance.pm
'You should use PerlEx to increase your performance.' => '',
# Perl Module: Kernel/System/SupportDataCollector/Plugin/Webserver/Version.pm
'Webserver Version' => '',
'Could not determine webserver version.' => '',
# Perl Module: Kernel/System/SupportDataCollector/PluginBase.pm
'Unknown' => 'Inconnu',
'OK' => 'OK',
'Problem' => 'Problème',
# Perl Module: Kernel/System/Web/InterfaceCustomer.pm
'Reset password unsuccessful. Please contact your administrator' =>
'',
'Panic! Invalid Session!!!' => '',
# Database XML Definition: scripts/database/otrs-initial_insert.xml
'Group for default access.' => '',
'Group of all administrators.' => '',
'Group for statistics access.' => '',
'All new state types (default: viewable).' => '',
'All open state types (default: viewable).' => '',
'All closed state types (default: not viewable).' => '',
'All \'pending reminder\' state types (default: viewable).' => '',
'All \'pending auto *\' state types (default: viewable).' => '',
'All \'removed\' state types (default: not viewable).' => '',
'State type for merged tickets (default: not viewable).' => '',
'New ticket created by customer.' => '',
'Ticket is closed successful.' => '',
'Ticket is closed unsuccessful.' => '',
'Open tickets.' => '',
'Customer removed ticket.' => '',
'Ticket is pending for agent reminder.' => '',
'Ticket is pending for automatic close.' => '',
'State for merged tickets.' => '',
'system standard salutation (en)' => '',
'Standard Salutation.' => '',
'system standard signature (en)' => '',
'Standard Signature.' => '',
'Standard Address.' => '',
'Follow-ups for closed tickets are possible. Ticket will be reopened.' =>
'',
'Follow-ups for closed tickets are not possible. No new ticket will be created.' =>
'',
'new ticket' => '',
'Follow-ups for closed tickets are not possible. A new ticket will be created..' =>
'',
'Postmaster queue.' => '',
'All default incoming tickets.' => '',
'All junk tickets.' => '',
'All misc tickets.' => '',
'Automatic reply which will be sent out after a new ticket has been created.' =>
'',
'Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").' =>
'',
'Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").' =>
'',
'Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").' =>
'',
'Auto remove will be sent out after a customer removed the request.' =>
'',
'default reply (after new ticket has been created)' => '',
'default reject (after follow-up and rejected of a closed ticket)' =>
'',
'default follow-up (after a ticket follow-up has been added)' => '',
'default reject/new ticket created (after closed follow-up with new ticket creation)' =>
'',
'Unclassified' => '',
'tmp_lock' => '',
'email-notification-ext' => '',
'email-notification-int' => '',
'fax' => '',
'Ticket create notification' => '',
'Ticket follow-up notification (unlocked)' => '',
'Ticket follow-up notification (locked)' => '',
'Ticket owner update notification' => '',
'Ticket responsible update notification' => '',
'Ticket new note notification' => '',
'Ticket queue update notification' => '',
'Ticket pending reminder notification (locked)' => '',
'Ticket pending reminder notification (unlocked)' => '',
'Ticket escalation notification' => '',
'Ticket escalation warning notification' => '',
'Ticket service update notification' => '',
# SysConfig
'
Dear Customer,
Unfortunately we could not detect a valid ticket number
in your subject, so this email can\'t be processed.
Please create a new ticket via the customer panel.
Thanks for your help!
Your Helpdesk Team
' => '',
' (work units)' => '',
'"%s" notification was sent to "%s" by "%s".' => '',
'%s' => '%s',
'%s time unit(s) accounted. Now total %s time unit(s).' => 'Temps passé sur l\'action: %s . Total du temps passé pour ce ticket: %s unité(s).',
'(UserLogin) Firstname Lastname' => '',
'(UserLogin) Lastname Firstname' => '',
'(UserLogin) Lastname, Firstname' => '',
'A Website' => 'Un site internet',
'A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.' =>
'',
'A picture' => 'Une image',
'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' =>
'Module ACL qui autorise la fermture du ticket parent uniquement si tout ses enfants sont déjà clos("Etat" montre quels états ne sont pas disponibles pour le ticket parent tant que ses enfants ne sont pas clos).',
'Access Control Lists (ACL)' => 'Listes de contrôle d\'accès (ACL)',
'AccountedTime' => '',
'Activates a blinking mechanism of the queue that contains the oldest ticket.' =>
'Active un méchanisme de clignotement du nom de la file qui contient le plus vieux ticket.',
'Activates lost password feature for agents, in the agent interface.' =>
'Active la fonction de mot de passe perdu pour les opérateurs, dans l\'interface des opérateurs.',
'Activates lost password feature for customers.' => 'Active la fonction mot de passe perdu pour les clients.',
'Activates support for customer groups.' => 'Active le support pour les groupes de client.',
'Activates the article filter in the zoom view to specify which articles should be shown.' =>
'Active le filtre d\'article dans la vue de zoom pour spécifier quels articles doivent être montrés.',
'Activates the available themes on the system. Value 1 means active, 0 means inactive.' =>
'Active les thèmes disponibles sur le système. La valeur 1 le rend actif, 0 le désactive.',
'Activates the ticket archive system search in the customer interface.' =>
'',
'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' =>
'Active le système d\'archive de ticket pour accélérer le système en déplaçant des tickets qui ne sont pas du jour. Pour chercher dans ces tickets, le flag archive doit être activé dans la recherche de ticket.',
'Activates time accounting.' => 'Active la comptabilisation du temps',
'ActivityID' => '',
'Add an inbound phone call to this ticket' => '',
'Add an outbound phone call to this ticket' => '',
'Added email. %s' => 'Ajout d\'une adresse e-mail %s',
'Added link to ticket "%s".' => 'Ajout d\'un lien vers le ticket "%s".',
'Added note (%s)' => 'Ajout d\'une note (%s)',
'Added subscription for user "%s".' => 'Abonnement pour l\'utilisateur "%s".',
'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' =>
'',
'Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won\'t be added if the article type is email-internal.' =>
'',
'Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
'',
'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
'Ajoute les jour de vacances. Merci d\'utiliser un seul chiffre pour les nombres de 1 à 9 (au lieu de 01 - 09).',
'Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
'',
'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =>
'Ajoute les jour de vacances permanentes. Merci d\'utiliser un seul chiffre pour les nombres de 1 à 9 (au lieu de 01 - 09).',
'After' => '',
'Agent called customer.' => 'L\'opérateur a appellé le client.',
'Agent interface article notification module to check PGP.' => 'Module de notification d\'article dans l\'interface opérateur pour vérifier le PGP',
'Agent interface article notification module to check S/MIME.' =>
'Module de notification d\'article dans l\'interface opérateur pour vérifier le S/MIME',
'Agent interface module to access CIC search via nav bar.' => '',
'Agent interface module to access fulltext search via nav bar.' =>
'Module de l\'interface opérateur pour accéder à la recherche plein texte dans la barre de navigation.',
'Agent interface module to access search profiles via nav bar.' =>
'Module de l\'interface opérateur pour accéder à la recherche des profils dans la barre de navigation.',
'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' =>
'',
'Agent interface notification module to see the number of locked tickets.' =>
'',
'Agent interface notification module to see the number of tickets an agent is responsible for.' =>
'',
'Agent interface notification module to see the number of tickets in My Services.' =>
'',
'Agent interface notification module to see the number of watched tickets.' =>
'',
'Agents <-> Groups' => 'Opérateurs <-> Groupes',
'Agents <-> Roles' => 'Opérateurs <-> Rôles',
'All customer users of a CustomerID' => '',
'Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Allows agents to exchange the axis of a stat if they generate one.' =>
'Autorise les opérateurs à échanger les axes d\'une statistique si ils en génèrent une.',
'Allows agents to generate individual-related stats.' => 'Autorise les opérateurs à générer des statistiques relatives à un individu.',
'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' =>
'',
'Allows choosing the next compose state for customer tickets in the customer interface.' =>
'',
'Allows customers to change the ticket priority in the customer interface.' =>
'',
'Allows customers to set the ticket SLA in the customer interface.' =>
'',
'Allows customers to set the ticket priority in the customer interface.' =>
'',
'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' =>
'',
'Allows customers to set the ticket service in the customer interface.' =>
'',
'Allows customers to set the ticket type in the customer interface. If this is set to \'No\', TicketTypeDefault should be configured.' =>
'',
'Allows default services to be selected also for non existing customers.' =>
'',
'Allows defining new types for ticket (if ticket type feature is enabled).' =>
'',
'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' =>
'',
'Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' =>
'',
'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' =>
'',
'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' =>
'',
'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' =>
'',
'Allows invalid agents to generate individual-related stats.' => '',
'Allows the administrators to login as other customers, via the customer user administration panel.' =>
'',
'Allows the administrators to login as other users, via the users administration panel.' =>
'',
'Allows to set a new ticket state in the move ticket screen of the agent interface.' =>
'',
'Arabic (Saudi Arabia)' => '',
'Archive state changed: "%s"' => 'Mise à jour de l\'indicateur d\'archivage',
'ArticleTree' => '',
'Attachments <-> Templates' => 'Pièces jointes <-> Modèles',
'Auto Responses <-> Queues' => 'Réponses Auto <-> Files',
'AutoFollowUp sent to "%s".' => 'Suivi automatique envoyé à "%s".',
'AutoReject sent to "%s".' => 'Rejet automatique envoyé à "%s".',
'AutoReply sent to "%s".' => 'Réponse automatique envoyée à "%s".',
'Automated line break in text messages after x number of chars.' =>
'',
'Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.' =>
'',
'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' =>
'',
'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' =>
'',
'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' =>
'',
'Balanced white skin by Felix Niklas (slim version).' => '',
'Balanced white skin by Felix Niklas.' => '',
'Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndexRebuild" in order to generate a new index.' =>
'',
'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' =>
'',
'Bounced to "%s".' => 'Redirigé vers "%s".',
'Builds an article index right after the article\'s creation.' =>
'',
'Bulgarian' => '',
'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' =>
'',
'Cache time in seconds for agent authentication in the GenericInterface.' =>
'',
'Cache time in seconds for customer authentication in the GenericInterface.' =>
'',
'Cache time in seconds for the DB ACL backend.' => '',
'Cache time in seconds for the DB process backend.' => '',
'Cache time in seconds for the SSL certificate attributes.' => '',
'Cache time in seconds for the ticket process navigation bar output module.' =>
'',
'Cache time in seconds for the web service config backend.' => '',
'Catalan' => '',
'Change password' => 'Changer de mot de passe',
'Change queue!' => 'Changer de file!',
'Change the customer for this ticket' => 'Changer le client de ce ticket',
'Change the free fields for this ticket' => 'Changer les champs libres de ce ticket',
'Change the priority for this ticket' => 'Changer la priorité de ce ticket',
'Change the responsible for this ticket' => '',
'Changed priority from "%s" (%s) to "%s" (%s).' => 'Changement de priorité de "%s" (%s) pour "%s" (%s).',
'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' =>
'',
'Checkbox' => 'Case à cocher',
'Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.' =>
'',
'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' =>
'',
'Checks the availability of OTRS Business Solution™ for this system.' =>
'',
'Checks the entitlement status of OTRS Business Solution™.' => '',
'Chinese (Simplified)' => '',
'Chinese (Traditional)' => '',
'Choose for which kind of ticket changes you want to receive notifications.' =>
'',
'Closed tickets (customer user)' => 'Tickets fermés (utilisateur client)',
'Closed tickets (customer)' => 'Tickets fermés (client)',
'Cloud Services' => '',
'Cloud service admin module registration for the transport layer.' =>
'',
'Collect support data for asynchronous plug-in modules.' => '',
'Column ticket filters for Ticket Overviews type "Small".' => '',
'Columns that can be filtered in the escalation view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the locked view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the queue view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the responsible view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the service view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the status view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the ticket search result view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Columns that can be filtered in the watch view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.' =>
'',
'Comment for new history entries in the customer interface.' => '',
'Comment2' => '',
'Communication' => '',
'Company Status' => 'Statut de l\'entreprise',
'Company Tickets' => 'Tickets de l\'entreprise',
'Company name which will be included in outgoing emails as an X-Header.' =>
'',
'Configure Processes.' => 'Configurer les Processus.',
'Configure and manage ACLs.' => 'Configurer et gérer les ACLs.',
'Configure any additional readonly mirror databases that you want to use.' =>
'',
'Configure sending of support data to OTRS Group for improved support.' =>
'',
'Configure which screen should be shown after a new ticket has been created.' =>
'',
'Configure your own log text for PGP.' => '',
'Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (http://otrs.github.io/doc/), chapter "Ticket Event Module".' =>
'',
'Controls how to display the ticket history entries as readable values.' =>
'',
'Controls if CutomerID is editable in the agent interface.' => '',
'Controls if customers have the ability to sort their tickets.' =>
'Contrôle si les clients ont la possibilité de classer leurs tickets.',
'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' =>
'Contrôle si plus d\'une entrée peut être mise dans un nouveau ticket téléphone depuis l\'interface opérateur.',
'Controls if the admin is allowed to import a saved system configuration in SysConfig.' =>
'',
'Controls if the admin is allowed to make changes to the database via AdminSelectBox.' =>
'',
'Controls if the ticket and article seen flags are removed when a ticket is archived.' =>
'',
'Converts HTML mails into text messages.' => '',
'Create New process ticket' => '',
'Create and manage Service Level Agreements (SLAs).' => 'Créer et gérer les contrats de niveau de support (SLAs).',
'Create and manage agents.' => 'Créer et gérer les opérateurs.',
'Create and manage attachments.' => 'Créer et gérer les pièces jointes.',
'Create and manage customer users.' => 'Créer et gérer les utilisateurs clients.',
'Create and manage customers.' => 'Créer et gérer les clients.',
'Create and manage dynamic fields.' => 'Créer et gérer les champs dynamiques.',
'Create and manage groups.' => 'Créer et gérer les groupes.',
'Create and manage queues.' => 'Créer et gérer les files.',
'Create and manage responses that are automatically sent.' => 'Créer et gérer les réponses envoyées automatiquement.',
'Create and manage roles.' => 'Créer et gérer les rôles.',
'Create and manage salutations.' => 'Créer et gérer les en-têtes.',
'Create and manage services.' => 'Créer et gérer les services.',
'Create and manage signatures.' => 'Créer et gérer les signatures.',
'Create and manage templates.' => 'Créer et gérer les modèles.',
'Create and manage ticket notifications.' => '',
'Create and manage ticket priorities.' => 'Créer et gérer les priorités de ticket.',
'Create and manage ticket states.' => 'Créer et gérer les états de ticket.',
'Create and manage ticket types.' => 'Créer et gérer les types de ticket.',
'Create and manage web services.' => 'Créer et gérer les services web.',
'Create new email ticket and send this out (outbound)' => 'Créer un nouvel ticket par e-mail et l\'envoyer (sortant)',
'Create new phone ticket (inbound)' => 'Créer un nouveau ticket par téléphone (entrant)',
'Create new process ticket' => '',
'Croatian' => '',
'Custom RSS Feed' => '',
'Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).' =>
'',
'Customer Administration' => 'Administration des Clients',
'Customer User <-> Groups' => 'Utilisateur client <-> Groupes',
'Customer User <-> Services' => 'Utilisateur client <-> Services',
'Customer User Administration' => 'Administration des Utilisateurs Clients',
'Customer Users' => 'Clients',
'Customer called us.' => 'Le client nous a appellé.',
'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =>
'',
'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =>
'',
'Customer request via web.' => 'Requête du client via le web.',
'Customer user search' => '',
'CustomerID search' => '',
'CustomerName' => 'Nom du client',
'Customers <-> Groups' => 'Clients <-> Groupes',
'Customizable stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Czech' => '',
'Danish' => '',
'Data used to export the search result in CSV format.' => 'Données utilisées pour exporter les résultats de recherche dans le format CSV.',
'Date / Time' => 'Date / Heure',
'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' =>
'',
'Default ACL values for ticket actions.' => 'ACL par défaut pour les actions du ticket.',
'Default ProcessManagement entity prefixes for entity IDs that are automatically generated.' =>
'',
'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' =>
'',
'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' =>
'',
'Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.' =>
'',
'Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.' =>
'',
'Default loop protection module.' => '',
'Default queue ID used by the system in the agent interface.' => 'ID de file par défaut utilisée par le système dans l\'interface opérateur.',
'Default skin for the agent interface (slim version).' => '',
'Default skin for the agent interface.' => '',
'Default skin for the customer interface.' => '',
'Default ticket ID used by the system in the agent interface.' =>
'ID de ticket par défaut utilisé par le système dans l\'interface opérateur.',
'Default ticket ID used by the system in the customer interface.' =>
'ID de ticket par défaut utilisé par le système dans l\'interface client.',
'Default value for NameX' => '',
'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
'',
'Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn\'t be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the next setting below.' =>
'',
'Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =>
'',
'Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =>
'',
'Define the max depth of queues.' => '',
'Define the queue comment 2.' => '',
'Define the service comment 2.' => '',
'Define the sla comment 2.' => '',
'Define the start day of the week for the date picker for the indicated calendar.' =>
'',
'Define the start day of the week for the date picker.' => '',
'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' =>
'Défini un élément client qui génère un icone LinkedIn à la fin du bloc d\'information client.',
'Defines a customer item, which generates a XING icon at the end of a customer info block.' =>
'Défini un élément client qui génère un icone XING à la fin du bloc d\'information client.',
'Defines a customer item, which generates a google icon at the end of a customer info block.' =>
'Défini un élément client qui génère un icone Google à la fin du bloc d\'information client.',
'Defines a customer item, which generates a google maps icon at the end of a customer info block.' =>
'Défini un élément client qui génère un icone Google Maps à la fin du bloc d\'information client.',
'Defines a default list of words, that are ignored by the spell checker.' =>
'Défini une liste de mots ignorés par le correcteur orthographique.',
'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
'',
'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
'',
'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
'',
'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =>
'',
'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' =>
'',
'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' =>
'',
'Defines a regular expression that filters all email addresses that should not be used in the application.' =>
'',
'Defines a sleep time in microseconds between tickets while they are been processed by a job.' =>
'',
'Defines a useful module to load specific user options or to display news.' =>
'',
'Defines all the X-headers that should be scanned.' => 'Défini tous les X-headers qui doivent être analysés',
'Defines all the languages that are available to the application. Specify only English names of languages here.' =>
'',
'Defines all the languages that are available to the application. Specify only native names of languages here.' =>
'',
'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' =>
'',
'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' =>
'',
'Defines all the parameters for this item in the customer preferences.' =>
'',
'Defines all the parameters for this notification transport.' => '',
'Defines all the possible stats output formats.' => '',
'Defines an alternate URL, where the login link refers to.' => '',
'Defines an alternate URL, where the logout link refers to.' => '',
'Defines an alternate login URL for the customer panel..' => '',
'Defines an alternate logout URL for the customer panel.' => '',
'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=[% Data.CustomerID %]\' or \'\').' =>
'',
'Defines from which ticket attributes the agent can select the result order.' =>
'',
'Defines how the From field from the emails (sent from answers and email tickets) should look like.' =>
'',
'Defines if a pre-sorting by priority should be done in the queue view.' =>
'',
'Defines if a pre-sorting by priority should be done in the service view.' =>
'',
'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =>
'',
'Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.' =>
'',
'Defines if composed messages have to be spell checked in the agent interface.' =>
'',
'Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.' =>
'',
'Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).' =>
'',
'Defines if the list for filters should be retrieve just from current tickets in system. Just for clarification, Customers list will always came from system\'s tickets.' =>
'',
'Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.' =>
'',
'Defines if time accounting is mandatory in the agent interface. If activated, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).' =>
'',
'Defines if time accounting must be set to all tickets in bulk action.' =>
'',
'Defines queues that\'s tickets are used for displaying as calendar events.' =>
'',
'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' =>
'',
'Defines the URL CSS path.' => '',
'Defines the URL base path of icons, CSS and Java Script.' => '',
'Defines the URL image path of icons for navigation.' => '',
'Defines the URL java script path.' => '',
'Defines the URL rich text editor path.' => '',
'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' =>
'',
'Defines the agent preferences key where the shared secret key is stored.' =>
'',
'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' =>
'',
'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' =>
'',
'Defines the body text for notification mails sent to customers, about new account.' =>
'',
'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' =>
'',
'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' =>
'',
'Defines the body text for rejected emails.' => '',
'Defines the calendar width in percent. Default is 95%.' => '',
'Defines the cluster node identifier. This is only used in cluster configurations where there is more than one OTRS frontend system. Note: only values from 1 to 99 are allowed.' =>
'',
'Defines the column to store the keys for the preferences table.' =>
'',
'Defines the config options for the autocompletion feature.' => '',
'Defines the config parameters of this item, to be shown in the preferences view.' =>
'',
'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' =>
'',
'Defines the connections for http/ftp, via a proxy.' => '',
'Defines the customer preferences key where the shared secret key is stored.' =>
'',
'Defines the date input format used in forms (option or input fields).' =>
'',
'Defines the default CSS used in rich text editors.' => '',
'Defines the default auto response type of the article for this operation.' =>
'',
'Defines the default body of a note in the ticket free text screen of the agent interface.' =>
'',
'Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at http://otrs.github.io/doc/.' =>
'',
'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' =>
'',
'Defines the default history type in the customer interface.' => '',
'Defines the default maximum number of X-axis attributes for the time scale.' =>
'',
'Defines the default maximum number of statistics per page on the overview screen.' =>
'',
'Defines the default next state for a ticket after customer follow-up in the customer interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' =>
'',
'Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.' =>
'',
'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' =>
'',
'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' =>
'',
'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' =>
'',
'Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.' =>
'',
'Defines the default priority of new customer tickets in the customer interface.' =>
'',
'Defines the default priority of new tickets.' => '',
'Defines the default queue for new customer tickets in the customer interface.' =>
'',
'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' =>
'',
'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' =>
'',
'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' =>
'',
'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' =>
'',
'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' =>
'',
'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' =>
'',
'Defines the default shown ticket search attribute for ticket search screen.' =>
'',
'Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case \'X\', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: \'a text\', Dropdown: \'1\', Date/Time: \'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;\' and or \'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7\';.' =>
'',
'Defines the default sort criteria for all queues displayed in the queue view.' =>
'',
'Defines the default sort criteria for all services displayed in the service view.' =>
'',
'Defines the default sort order for all queues in the queue view, after priority sort.' =>
'',
'Defines the default sort order for all services in the service view, after priority sort.' =>
'',
'Defines the default spell checker dictionary.' => '',
'Defines the default state of new customer tickets in the customer interface.' =>
'',
'Defines the default state of new tickets.' => '',
'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' =>
'',
'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' =>
'',
'Defines the default subject of a note in the ticket free text screen of the agent interface.' =>
'',
'Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.' =>
'',
'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' =>
'',
'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' =>
'',
'Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.' =>
'',
'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' =>
'',
'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' =>
'',
'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' =>
'',
'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' =>
'',
'Defines the default ticket priority in the close ticket screen of the agent interface.' =>
'',
'Defines the default ticket priority in the ticket bulk screen of the agent interface.' =>
'',
'Defines the default ticket priority in the ticket free text screen of the agent interface.' =>
'',
'Defines the default ticket priority in the ticket note screen of the agent interface.' =>
'',
'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default ticket priority in the ticket responsible screen of the agent interface.' =>
'',
'Defines the default ticket type for new customer tickets in the customer interface.' =>
'',
'Defines the default ticket type.' => '',
'Defines the default type for article in the customer interface.' =>
'',
'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' =>
'',
'Defines the default type of the article for this operation.' => '',
'Defines the default type of the message in the email outbound screen of the agent interface.' =>
'',
'Defines the default type of the note in the close ticket screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket bulk screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket free text screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket note screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default type of the note in the ticket phone inbound screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the default type of the note in the ticket responsible screen of the agent interface.' =>
'',
'Defines the default type of the note in the ticket zoom screen of the customer interface.' =>
'',
'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' =>
'',
'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' =>
'',
'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' =>
'',
'Defines the default viewable sender types of a ticket (default: customer).' =>
'',
'Defines the dynamic fields that are used for displaying on calendar events.' =>
'',
'Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be \'fetchmail\', if it is different please use a symbolic link.' =>
'',
'Defines the filter that processes the text in the articles, in order to highlight URLs.' =>
'',
'Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).' =>
'',
'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =>
'',
'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' =>
'',
'Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =>
'',
'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' =>
'',
'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' =>
'',
'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' =>
'',
'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket free text screen action, which gets used for ticket history.' =>
'',
'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =>
'',
'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' =>
'',
'Defines the history type for this operation, which gets used for ticket history in the agent interface.' =>
'',
'Defines the hours and week days of the indicated calendar, to count the working time.' =>
'',
'Defines the hours and week days to count the working time.' => '',
'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' =>
'',
'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' =>
'',
'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =>
'',
'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =>
'',
'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' =>
'',
'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' =>
'',
'Defines the list of possible next actions on an error screen.' =>
'',
'Defines the list of types for templates.' => '',
'Defines the location to get online repository list for additional packages. The first available result will be used.' =>
'',
'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' =>
'',
'Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).' =>
'',
'Defines the maximal valid time (in seconds) for a session id.' =>
'',
'Defines the maximum number of affected tickets per job.' => '',
'Defines the maximum number of pages per PDF file.' => '',
'Defines the maximum number of quoted lines to be added to responses.' =>
'',
'Defines the maximum number of tasks to be executed as the same time.' =>
'',
'Defines the maximum size (in MB) of the log file.' => '',
'Defines the maximum size in KiloByte of GenericInterface responses that get logged to the gi_debugger_entry_content table.' =>
'',
'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' =>
'',
'Defines the module that shows all the currently loged in customers in the agent interface.' =>
'',
'Defines the module that shows all the currently logged in agents in the agent interface.' =>
'',
'Defines the module that shows the currently loged in agents in the customer interface.' =>
'',
'Defines the module that shows the currently loged in customers in the customer interface.' =>
'',
'Defines the module to authenticate customers.' => '',
'Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.' =>
'',
'Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.' =>
'',
'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' =>
'',
'Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.' =>
'',
'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' =>
'',
'Defines the module to generate code for periodic page reloads.' =>
'',
'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' =>
'',
'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' =>
'',
'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' =>
'',
'Defines the name of the column to store the data in the preferences table.' =>
'',
'Defines the name of the column to store the user identifier in the preferences table.' =>
'',
'Defines the name of the indicated calendar.' => '',
'Defines the name of the key for customer sessions.' => '',
'Defines the name of the session key. E.g. Session, SessionID or OTRS.' =>
'',
'Defines the name of the table where the user preferences are stored.' =>
'',
'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' =>
'',
'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' =>
'',
'Defines the next possible states after sending a message in the email outbound screen of the agent interface.' =>
'',
'Defines the next possible states for customer tickets in the customer interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =>
'',
'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =>
'',
'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' =>
'',
'Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.' =>
'',
'Defines the number of days to keep the daemon log files.' => '',
'Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.' =>
'',
'Defines the parameters for the customer preferences table.' => '',
'Defines the parameters for the dashboard backend. "Cmd" is used to specify command with parameters. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =>
'',
'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =>
'',
'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =>
'',
'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =>
'',
'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =>
'',
'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' =>
'',
'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle bold proportional font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle italic proportional font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle monospaced font in PDF documents.' =>
'',
'Defines the path and TTF-File to handle proportional font in PDF documents.' =>
'',
'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.' =>
'',
'Defines the path to PGP binary.' => '',
'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' =>
'',
'Defines the postmaster default queue.' => '',
'Defines the priority in which the information is logged and presented.' =>
'',
'Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.' =>
'',
'Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' =>
'',
'Defines the required permission to show a ticket in the escalation view of the agent interface.' =>
'',
'Defines the search limit for the stats.' => '',
'Defines the sender for rejected emails.' => '',
'Defines the separator between the agents real name and the given queue email address.' =>
'',
'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' =>
'',
'Defines the standard size of PDF pages.' => '',
'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' =>
'',
'Defines the state of a ticket if it gets a follow-up.' => '',
'Defines the state type of the reminder for pending tickets.' => '',
'Defines the subject for notification mails sent to agents, about new password.' =>
'',
'Defines the subject for notification mails sent to agents, with token about new requested password.' =>
'',
'Defines the subject for notification mails sent to customers, about new account.' =>
'',
'Defines the subject for notification mails sent to customers, about new password.' =>
'',
'Defines the subject for notification mails sent to customers, with token about new requested password.' =>
'',
'Defines the subject for rejected emails.' => '',
'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' =>
'',
'Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' =>
'',
'Defines the target attribute in the link to external customer database. E.g. \'AsPopup PopupType_TicketAction\'.' =>
'',
'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' =>
'',
'Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.' =>
'',
'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' =>
'',
'Defines the two-factor module to authenticate agents.' => '',
'Defines the two-factor module to authenticate customers.' => '',
'Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =>
'',
'Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.' =>
'',
'Defines the user identifier for the customer panel.' => '',
'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' =>
'',
'Defines the valid state types for a ticket.' => '',
'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.' =>
'',
'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' =>
'',
'Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =>
'',
'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' =>
'',
'Defines which article sender types should be shown in the preview of a ticket.' =>
'',
'Defines which items are available for \'Action\' in third level of the ACL structure.' =>
'',
'Defines which items are available in first level of the ACL structure.' =>
'',
'Defines which items are available in second level of the ACL structure.' =>
'',
'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' =>
'',
'Defines wich article type should be expanded when entering the overview. If nothing defined, latest article will be expanded.' =>
'',
'Defines, which tickets of which ticket state types should not be listed in linked ticket lists.' =>
'',
'Delete expired cache from core modules.' => '',
'Delete expired loader cache weekly (Sunday mornings).' => '',
'Delete expired sessions.' => '',
'Deleted link to ticket "%s".' => 'Suppression du lien vers le ticket "%s".',
'Deletes a session if the session id is used with an invalid remote IP address.' =>
'',
'Deletes requested sessions if they have timed out.' => '',
'Deploy and manage OTRS Business Solution™.' => 'Déployer et gérer OTRS Business Solution™.',
'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' =>
'',
'Determines if the statistics module may generate ticket lists.' =>
'',
'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' =>
'',
'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' =>
'',
'Determines the next possible ticket states, for process tickets in the agent interface.' =>
'',
'Determines the next screen after new customer ticket in the customer interface.' =>
'',
'Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.' =>
'',
'Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.' =>
'',
'Determines the possible states for pending tickets that changed state after reaching time limit.' =>
'',
'Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the recipient.' =>
'',
'Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.' =>
'',
'Determines the way the linked objects are displayed in each zoom mask.' =>
'',
'Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.' =>
'',
'Determines which queues will be valid for ticket\'s recepients in the customer interface.' =>
'',
'Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!' =>
'',
'Disable restricted security for IFrames in IE. May be required for SSO to work in IE8.' =>
'',
'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' =>
'',
'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box.' =>
'',
'Display a warning and prevent search when using stop words within fulltext search.' =>
'',
'Display settings to override defaults for Process Tickets.' => '',
'Displays the accounted time for an article in the ticket zoom view.' =>
'',
'Dropdown' => '',
'Dutch stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Dynamic Fields Checkbox Backend GUI' => '',
'Dynamic Fields Date Time Backend GUI' => '',
'Dynamic Fields Drop-down Backend GUI' => '',
'Dynamic Fields GUI' => '',
'Dynamic Fields Multiselect Backend GUI' => '',
'Dynamic Fields Overview Limit' => '',
'Dynamic Fields Text Backend GUI' => '',
'Dynamic Fields used to export the search result in CSV format.' =>
'',
'Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: \'Key => My Group\', \'Content: Name_X, NameY\'.' =>
'',
'Dynamic fields limit per page for Dynamic Fields Overview' => '',
'Dynamic fields options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.' =>
'',
'Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the email outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the process widget in ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket close screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket email screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket medium format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket move screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket overview screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket owner screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket pending screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket phone inbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket phone screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket preview format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket print screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket print screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket priority screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =>
'',
'Dynamic fields shown in the ticket search overview results screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket search screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and shown by default.' =>
'',
'Dynamic fields shown in the ticket search screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'Dynamic fields shown in the ticket small format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
'',
'Dynamic fields shown in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =>
'',
'DynamicField backend registration.' => '',
'DynamicField object registration.' => '',
'E-Mail Outbound' => 'Mail sortant',
'Edit customer company' => '',
'Email Addresses' => 'Adresses E-mail',
'Email sent to "%s".' => 'E-mail envoyé à "%s".',
'Email sent to customer.' => 'E-mail envoyé au client.',
'Enable keep-alive connection header for SOAP responses.' => '',
'Enabled filters.' => '',
'Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' =>
'',
'Enables S/MIME support.' => '',
'Enables customers to create their own accounts.' => '',
'Enables file upload in the package manager frontend.' => '',
'Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!' =>
'',
'Enables or disables the debug mode over frontend interface.' => '',
'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' =>
'',
'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' =>
'',
'Enables spell checker support.' => '',
'Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).' =>
'',
'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' =>
'',
'Enables ticket bulk action feature only for the listed groups.' =>
'',
'Enables ticket responsible feature, to keep track of a specific ticket.' =>
'',
'Enables ticket watcher feature only for the listed groups.' => '',
'English (Canada)' => '',
'English (United Kingdom)' => '',
'English (United States)' => '',
'English stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Enroll process for this ticket' => '',
'Enter your shared secret to enable two factor authentication.' =>
'',
'Escalation response time finished' => '',
'Escalation response time forewarned' => '',
'Escalation response time in effect' => '',
'Escalation solution time finished' => '',
'Escalation solution time forewarned' => '',
'Escalation solution time in effect' => '',
'Escalation update time finished' => '',
'Escalation update time forewarned' => '',
'Escalation update time in effect' => '',
'Escalation view' => 'Vue par remontées',
'EscalationTime' => '',
'Estonian' => '',
'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).' =>
'',
'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' =>
'',
'Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.' =>
'',
'Event module that updates customer user search profiles if login changes.' =>
'',
'Event module that updates customer user service membership if login changes.' =>
'',
'Event module that updates customer users after an update of the Customer.' =>
'',
'Event module that updates tickets after an update of the Customer User.' =>
'',
'Event module that updates tickets after an update of the Customer.' =>
'',
'Events Ticket Calendar' => 'Agenda des Événements de Ticket',
'Execute SQL statements.' => 'Executer des requêtes SQL.',
'Executes a custom command or module. Note: if module is used, function is required.' =>
'',
'Executes follow-up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' =>
'',
'Executes follow-up checks on attachment contents for mails that don\'t have a ticket number in the subject.' =>
'',
'Executes follow-up checks on email body for mails that don\'t have a ticket number in the subject.' =>
'',
'Executes follow-up checks on the raw source email for mails that don\'t have a ticket number in the subject.' =>
'',
'Exports the whole article tree in search result (it can affect the system performance).' =>
'',
'Fetch emails via fetchmail (using SSL).' => '',
'Fetch emails via fetchmail.' => '',
'Fetch incoming emails from configured mail accounts.' => '',
'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' =>
'',
'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.' =>
'',
'Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.' =>
'',
'Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.' =>
'',
'Filter incoming emails.' => 'Filtrer les e-mails entrants.',
'Finnish' => '',
'First Queue' => '',
'FirstLock' => '',
'FirstResponse' => '',
'FirstResponseDiffInMin' => '',
'FirstResponseInMin' => '',
'Firstname Lastname' => '',
'Firstname Lastname (UserLogin)' => '',
'FollowUp for [%s]. %s' => 'Un suivi du ticket [%s]. %s',
'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' =>
'',
'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' =>
'',
'Forces to unlock tickets after being moved to another queue.' =>
'',
'Forwarded to "%s".' => 'Transféré vers "%s".',
'French' => 'Français',
'French (Canada)' => 'Français (Canada)',
'French stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Frontend module registration (disable AgentTicketService link if Ticket Serivice feature is not used).' =>
'',
'Frontend module registration (disable company link if no company feature is used).' =>
'',
'Frontend module registration (disable ticket processes screen if no process available) for Customer.' =>
'',
'Frontend module registration (disable ticket processes screen if no process available).' =>
'',
'Frontend module registration for the agent interface.' => '',
'Frontend module registration for the customer interface.' => '',
'Frontend theme' => 'Thème Interface',
'Full value' => '',
'Fulltext index regex filters to remove parts of the text.' => '',
'Fulltext search' => '',
'Galician' => '',
'General ticket data shown in the ticket overviews (fall-back). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note that TicketNumber can not be disabled, because it is necessary.' =>
'',
'Generate dashboard statistics.' => '',
'GenericAgent' => 'Automate générique',
'GenericInterface Debugger GUI' => '',
'GenericInterface Invoker GUI' => '',
'GenericInterface Operation GUI' => '',
'GenericInterface TransportHTTPREST GUI' => '',
'GenericInterface TransportHTTPSOAP GUI' => '',
'GenericInterface Web Service GUI' => '',
'GenericInterface Webservice History GUI' => '',
'GenericInterface Webservice Mapping GUI' => '',
'GenericInterface module registration for the invoker layer.' => '',
'GenericInterface module registration for the mapping layer.' => '',
'GenericInterface module registration for the operation layer.' =>
'',
'GenericInterface module registration for the transport layer.' =>
'',
'German' => '',
'German stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' =>
'',
'Go back' => 'Retour',
'Google Authenticator' => '',
'Greek' => 'Grec',
'Hebrew' => 'Hébreu',
'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndexRebuild".' =>
'',
'Hindi' => '',
'Hungarian' => '',
'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' =>
'',
'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' =>
'',
'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' =>
'',
'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' =>
'',
'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' =>
'',
'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' =>
'',
'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' =>
'',
'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' =>
'',
'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' =>
'',
'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' =>
'',
'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =>
'',
'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' =>
'',
'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' =>
'',
'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' =>
'',
'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' =>
'',
'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =>
'',
'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' =>
'',
'If "SysLog" was selected for LogModule, a special log facility can be specified.' =>
'',
'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' =>
'',
'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' =>
'',
'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' =>
'',
'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran de fermeture du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran de traitement groupé de ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran texte libre du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran de note du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran responsable du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran propriétaire du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran mise en attente du ticket dans l\'interface opérateur.',
'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'Si une note est ajoutée par un opérateur, définit l\'état d\'un ticket dans l\'écran priorité du ticket dans l\'interface opérateur.',
'If active, none of the regular expressions may match the user\'s email address to allow registration.' =>
'',
'If active, one of the regular expressions has to match the user\'s email address to allow registration.' =>
'',
'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' =>
'',
'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' =>
'',
'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' =>
'',
'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' =>
'',
'If enabled debugging information for ACLs is logged.' => '',
'If enabled debugging information for transitions is logged.' => '',
'If enabled the daemon will redirect the standard error stream to a log file.' =>
'',
'If enabled the daemon will redirect the standard output stream to a log file.' =>
'',
'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' =>
'',
'If enabled, OTRS will deliver all JavaScript files in minified form.' =>
'',
'If enabled, TicketPhone and TicketEmail will be open in new windows.' =>
'',
'If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails.' =>
'',
'If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).' =>
'',
'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' =>
'Lorsqu\'activé, les différents apperçus (Tableau de bord, Vue Verrouillé, Vue File) seront automatiquement rafraîchis après le temps spécifié.',
'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' =>
'',
'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty.' =>
'',
'If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.' =>
'',
'If this option is enabled, then the decrypted data will be stored in the database if they are displayed in AgentTicketZoom.' =>
'',
'If this option is set to \'Yes\', tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is set to \'No\', no autoresponses will be sent.' =>
'',
'If this regex matches, no message will be send by the autoresponder.' =>
'',
'If this setting is active, local modifications will not be highlighted as errors in the package manager and support data collector.' =>
'',
'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' =>
'',
'Include tickets of subqueues per default when selecting a queue.' =>
'',
'Includes article create times in the ticket search of the agent interface.' =>
'',
'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.' =>
'',
'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' =>
'',
'Interface language' => 'Langue de l\'interface',
'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =>
'',
'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =>
'',
'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' =>
'',
'Italian' => '',
'Italian stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Japanese' => 'Japonais',
'JavaScript function for the search frontend.' => '',
'Lastname Firstname' => '',
'Lastname Firstname (UserLogin)' => '',
'Lastname, Firstname' => '',
'Lastname, Firstname (UserLogin)' => '',
'Latvian' => '',
'Left' => 'Gauche',
'Link agents to groups.' => 'Lier les opérateurs aux groupes.',
'Link agents to roles.' => 'Lier les opérateurs aux rôles.',
'Link attachments to templates.' => 'Lier les pièces jointes aux modèles.',
'Link customer user to groups.' => 'Lier utilisateur client aux groupes.',
'Link customer user to services.' => 'Lier utilisateur client aux services.',
'Link queues to auto responses.' => 'Lier les files aux réponses automatiques.',
'Link roles to groups.' => 'Lier les rôles aux groupes.',
'Link templates to queues.' => 'Lier les modèles aux files.',
'Links 2 tickets with a "Normal" type link.' => '',
'Links 2 tickets with a "ParentChild" type link.' => '',
'List of CSS files to always be loaded for the agent interface.' =>
'',
'List of CSS files to always be loaded for the customer interface.' =>
'',
'List of JS files to always be loaded for the agent interface.' =>
'',
'List of JS files to always be loaded for the customer interface.' =>
'',
'List of all CustomerCompany events to be displayed in the GUI.' =>
'',
'List of all CustomerUser events to be displayed in the GUI.' => '',
'List of all DynamicField events to be displayed in the GUI.' => '',
'List of all Package events to be displayed in the GUI.' => '',
'List of all article events to be displayed in the GUI.' => '',
'List of all queue events to be displayed in the GUI.' => '',
'List of all ticket events to be displayed in the GUI.' => '',
'List of default Standard Templates which are assigned automatically to new Queues upon creation.' =>
'',
'List of responsive CSS files to always be loaded for the agent interface.' =>
'',
'List of responsive CSS files to always be loaded for the customer interface.' =>
'',
'List view' => '',
'Lithuanian' => '',
'Lock / unlock this ticket' => '',
'Locked ticket.' => 'Ticket verrouillé.',
'Log file for the ticket counter.' => 'Fichier log pour le compteur de tickets.',
'Loop-Protection! No auto-response sent to "%s".' => 'Protection anti-boucle ! Pas d\'auto réponse envoyé à "%s".',
'Mail Accounts' => 'Comptes de messagerie',
'Main menu registration.' => '',
'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' =>
'',
'Makes the application check the syntax of email addresses.' => '',
'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' =>
'',
'Malay' => '',
'Manage OTRS Group cloud services.' => '',
'Manage PGP keys for email encryption.' => 'Gérer les clés PGP pour le chiffrement des e-mails.',
'Manage POP3 or IMAP accounts to fetch email from.' => 'Gérer les comptes POP3 ou IMAP où aller chercher les e-mails.',
'Manage S/MIME certificates for email encryption.' => 'Gérer les certificats S/MIME pour le chiffrement des e-mails.',
'Manage existing sessions.' => 'Gérer les sessions existantes.',
'Manage support data.' => '',
'Manage system registration.' => 'Gérer l\'inscription du système.',
'Manage tasks triggered by event or time based execution.' => 'Gérer les tâches déchenchées par un événement ou une exécution temporelle.',
'Mark this ticket as junk!' => '',
'Max size (in characters) of the customer information table (phone and email) in the compose screen.' =>
'',
'Max size (in rows) of the informed agents box in the agent interface.' =>
'',
'Max size (in rows) of the involved agents box in the agent interface.' =>
'',
'Max size of the subjects in an email reply and in some overview screens.' =>
'',
'Maximal auto email responses to own email-address a day (Loop-Protection).' =>
'',
'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' =>
'',
'Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.' =>
'',
'Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.' =>
'',
'Maximum number of tickets to be displayed in the result of a search in the agent interface.' =>
'',
'Maximum number of tickets to be displayed in the result of a search in the customer interface.' =>
'',
'Maximum number of tickets to be displayed in the result of this operation.' =>
'',
'Maximum size (in characters) of the customer information table in the ticket zoom view.' =>
'',
'Merge this ticket and all articles into a another ticket' => '',
'Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.' => 'Fusionner le ticket <OTRS_TICKET> avec <OTRS_MERGE_TO_TICKET>.',
'Miscellaneous' => '',
'Module for To-selection in new ticket screen in the customer interface.' =>
'',
'Module to check if arrived emails should be marked as email-internal (because of original forwarded internal email). ArticleType and SenderType define the values for the arrived email/article.' =>
'',
'Module to check the group permissions for customer access to tickets.' =>
'',
'Module to check the group permissions for the access to tickets.' =>
'',
'Module to compose signed messages (PGP or S/MIME).' => '',
'Module to crypt composed messages (PGP or S/MIME).' => '',
'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' =>
'',
'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' =>
'',
'Module to generate accounted time ticket statistics.' => '',
'Module to generate html OpenSearch profile for short ticket search in the agent interface.' =>
'',
'Module to generate html OpenSearch profile for short ticket search in the customer interface.' =>
'',
'Module to generate ticket solution and response time statistics.' =>
'',
'Module to generate ticket statistics.' => '',
'Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.' =>
'',
'Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.' =>
'',
'Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).' =>
'',
'Module to grant access to the agent responsible of a ticket.' =>
'',
'Module to grant access to the creator of a ticket.' => '',
'Module to grant access to the owner of a ticket.' => '',
'Module to grant access to the watcher agents of a ticket.' => '',
'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' =>
'',
'Module to use database filter storage.' => '',
'Multiselect' => '',
'My Services' => 'Mes Services',
'My Tickets' => 'Mes Tickets',
'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' =>
'',
'Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.' =>
'',
'NameX' => '',
'Nederlands' => '',
'New Ticket [%s] created (Q=%s;P=%s;S=%s).' => 'Un nouveau ticket a été crée: [%s] created (Q=%s;P=%s;S=%s).',
'New Window' => '',
'New owner is "%s" (ID=%s).' => 'Le nouveau propriétaire est "%s" (ID=%s).',
'New process ticket' => '',
'New responsible is "%s" (ID=%s).' => 'Mise à jour du responsable',
'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' =>
'',
'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' =>
'',
'None' => '',
'Norwegian' => '',
'Notification sent to "%s".' => 'Notification envoyé à "%s".',
'Number of displayed tickets' => 'Nombre de tickets affichés',
'Number of lines (per ticket) that are shown by the search utility in the agent interface.' =>
'',
'Number of tickets to be displayed in each page of a search result in the agent interface.' =>
'',
'Number of tickets to be displayed in each page of a search result in the customer interface.' =>
'',
'OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.' =>
'',
'Old: "%s" New: "%s"' => 'État Avant: "%s" Après: "%s"',
'Online' => 'En ligne',
'Open tickets (customer user)' => 'Ouvrir les tickets (utilisateur client)',
'Open tickets (customer)' => 'Ouvrir les tickets (client)',
'Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.' =>
'',
'Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.' =>
'',
'Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.' =>
'',
'Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.' =>
'',
'Out Of Office' => 'Absent du Bureau',
'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' =>
'',
'Overview Escalated Tickets' => 'Aperçu des tickets remontés',
'Overview Refresh Time' => 'Aperçu du temps de rafraichissement',
'Overview of all open Tickets.' => 'Aperçu de tous les tickets ouverts',
'PGP Key Management' => '',
'PGP Key Upload' => '',
'Package event module file a scheduler task for update registration.' =>
'',
'Parameters for .' => '',
'Parameters for the CreateNextMask object in the preference view of the agent interface.' =>
'',
'Parameters for the CustomQueue object in the preference view of the agent interface.' =>
'',
'Parameters for the CustomService object in the preference view of the agent interface.' =>
'',
'Parameters for the RefreshTime object in the preference view of the agent interface.' =>
'',
'Parameters for the dashboard backend of the customer company information of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
'',
'Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
'',
'Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the running process tickets overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
'',
'Parameters for the dashboard backend of the ticket events calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =>
'',
'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the dashboard backend of the upcoming events widget of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =>
'',
'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview.' =>
'',
'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' =>
'',
'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' =>
'',
'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' =>
'',
'Parameters of the example SLA attribute Comment2.' => '',
'Parameters of the example queue attribute Comment2.' => '',
'Parameters of the example service attribute Comment2.' => '',
'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' =>
'',
'People' => '',
'Performs the configured action for each event (as an Invoker) for each configured Webservice.' =>
'',
'Permitted width for compose email windows.' => '',
'Permitted width for compose note windows.' => '',
'Persian' => '',
'Picture-Upload' => 'Envoyer une image',
'Polish' => '',
'Portuguese' => '',
'Portuguese (Brasil)' => '',
'PostMaster Filters' => 'Filtres Postmasters',
'PostMaster Mail Accounts' => 'Comptes Mail PostMaster',
'Process Management Activity Dialog GUI' => '',
'Process Management Activity GUI' => '',
'Process Management Path GUI' => '',
'Process Management Transition Action GUI' => '',
'Process Management Transition GUI' => '',
'Process pending tickets.' => '',
'ProcessID' => '',
'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' =>
'',
'Provides a matrix overview of the tickets per state per queue.' =>
'',
'Queue view' => 'Vue Files',
'Rebuild the ticket index for AgentTicketQueue.' => '',
'Recognize if a ticket is a follow-up to an existing ticket using an external ticket number.' =>
'',
'Refresh interval' => 'Intervalle d\'actualisation',
'Removed subscription for user "%s".' => 'Désabonnement pour l\'utilisateur "%s".',
'Removes the ticket watcher information when a ticket is archived.' =>
'',
'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' =>
'',
'Reports' => '',
'Reports (OTRS Business Solution™)' => '',
'Reprocess mails from spool directory that could not be imported in the first place.' =>
'',
'Required permissions to change the customer of a ticket in the agent interface.' =>
'',
'Required permissions to use the close ticket screen in the agent interface.' =>
'',
'Required permissions to use the email outbound screen in the agent interface.' =>
'',
'Required permissions to use the ticket bounce screen in the agent interface.' =>
'',
'Required permissions to use the ticket compose screen in the agent interface.' =>
'',
'Required permissions to use the ticket forward screen in the agent interface.' =>
'',
'Required permissions to use the ticket free text screen in the agent interface.' =>
'',
'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' =>
'',
'Required permissions to use the ticket note screen in the agent interface.' =>
'',
'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Required permissions to use the ticket phone inbound screen in the agent interface.' =>
'',
'Required permissions to use the ticket phone outbound screen in the agent interface.' =>
'',
'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Required permissions to use the ticket responsible screen in the agent interface.' =>
'',
'Resets and unlocks the owner of a ticket if it was moved to another queue.' =>
'',
'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' =>
'',
'Retains all services in listings even if they are children of invalid elements.' =>
'',
'Right' => '',
'Roles <-> Groups' => 'Rôles <-> Groupes',
'Run file based generic agent jobs (Note: module name need needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").' =>
'',
'Running Process Tickets' => 'Processus Tickets en Cours',
'Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.' =>
'',
'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' =>
'',
'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' =>
'',
'Russian' => '',
'S/MIME Certificate Upload' => 'Envoyer Certificat S/MIME',
'SMS' => '',
'Sample command output' => '',
'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.' =>
'',
'Schedule a maintenance period.' => 'Planifier une plage de maintenance.',
'Screen' => '',
'Search Customer' => 'Recherche de client',
'Search User' => '',
'Search backend default router.' => '',
'Search backend router.' => '',
'Second Queue' => '',
'Select your frontend Theme.' => 'Choix du thème de l\'interface',
'Selects the cache backend to use.' => '',
'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' =>
'',
'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' =>
'',
'Send new outgoing mail from this ticket' => '',
'Send notifications to users.' => 'Envoyer des notifications aux clients',
'Sender type for new tickets from the customer inteface.' => '',
'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' =>
'',
'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' =>
'',
'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' =>
'',
'Sends registration information to OTRS group.' => '',
'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' =>
'',
'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' =>
'',
'Serbian Cyrillic' => '',
'Serbian Latin' => '',
'Service view' => 'Vue par Service',
'Set minimum loglevel. If you select \'error\', just errors are logged. With \'debug\' you get all logging messages.' =>
'',
'Set sender email addresses for this system.' => 'Mettre en place les adresses d\'envoi de messages électroniques pour ce système.',
'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' =>
'',
'Set the limit of tickets that will be executed on a single genericagent job execution.' =>
'',
'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' =>
'',
'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' =>
'',
'Sets if SLA must be selected by the agent.' => '',
'Sets if SLA must be selected by the customer.' => '',
'Sets if note must be filled in by the agent. Can be overwritten by Ticket::Frontend::NeedAccountedTime.' =>
'',
'Sets if service must be selected by the agent.' => '',
'Sets if service must be selected by the customer.' => '',
'Sets if ticket owner must be selected by the agent.' => '',
'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' =>
'',
'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' =>
'',
'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' =>
'',
'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' =>
'',
'Sets the count of articles visible in preview mode of ticket overviews.' =>
'',
'Sets the default article type for new email tickets in the agent interface.' =>
'',
'Sets the default article type for new phone tickets in the agent interface.' =>
'',
'Sets the default body text for notes added in the close ticket screen of the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket move screen of the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket note screen of the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' =>
'',
'Sets the default error message for the login screen on Agent and Customer interface, it\'s shown when a running system maintenance period is active.' =>
'',
'Sets the default link type of splitted tickets in the agent interface.' =>
'',
'Sets the default message for the login screen on Agent and Customer interface, it\'s shown when a running system maintenance period is active.' =>
'',
'Sets the default message for the notification is shown on a running system maintenance period.' =>
'',
'Sets the default next state for new phone tickets in the agent interface.' =>
'',
'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' =>
'',
'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' =>
'',
'Sets the default priority for new email tickets in the agent interface.' =>
'',
'Sets the default priority for new phone tickets in the agent interface.' =>
'',
'Sets the default sender type for new email tickets in the agent interface.' =>
'',
'Sets the default sender type for new phone ticket in the agent interface.' =>
'',
'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' =>
'',
'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' =>
'',
'Sets the default subject for notes added in the close ticket screen of the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket move screen of the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket note screen of the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' =>
'',
'Sets the default text for new email tickets in the agent interface.' =>
'',
'Sets the display order of the different items in the preferences view.' =>
'',
'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' =>
'',
'Sets the maximum number of active agents within the timespan defined in SessionActiveTime.' =>
'',
'Sets the maximum number of active customers within the timespan defined in SessionActiveTime.' =>
'',
'Sets the maximum number of active sessions per agent within the timespan defined in SessionActiveTime.' =>
'',
'Sets the maximum number of active sessions per customers within the timespan defined in SessionActiveTime.' =>
'',
'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' =>
'',
'Sets the minutes a notification is shown for notice about upcoming system maintenance period.' =>
'',
'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' =>
'',
'Sets the options for PGP binary.' => '',
'Sets the order of the different items in the customer preferences view.' =>
'',
'Sets the password for private PGP key.' => '',
'Sets the prefered time units (e.g. work units, hours, minutes).' =>
'',
'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' =>
'',
'Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' =>
'',
'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' =>
'',
'Sets the stats hook.' => '',
'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' =>
'',
'Sets the ticket owner in the close ticket screen of the agent interface.' =>
'',
'Sets the ticket owner in the ticket bulk screen of the agent interface.' =>
'',
'Sets the ticket owner in the ticket free text screen of the agent interface.' =>
'',
'Sets the ticket owner in the ticket note screen of the agent interface.' =>
'',
'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Sets the ticket owner in the ticket responsible screen of the agent interface.' =>
'',
'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket bulk screen of the agent interface.' =>
'',
'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' =>
'',
'Sets the time (in seconds) a user is marked as active.' => '',
'Sets the timeout (in seconds) for http/ftp downloads.' => '',
'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' =>
'',
'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' =>
'',
'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' =>
'',
'Shared Secret' => '',
'Should the cache data be help in memory?' => '',
'Should the cache data be stored in the selected cache backend?' =>
'',
'Show a responsible selection in phone and email tickets in the agent interface.' =>
'',
'Show article as rich text even if rich text writing is disabled.' =>
'',
'Show queues even when only locked tickets are in.' => '',
'Show the current owner in the customer interface.' => '',
'Show the current queue in the customer interface.' => '',
'Show the history for this ticket' => '',
'Shows a count of icons in the ticket zoom, if the article has attachments.' =>
'',
'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' =>
'',
'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' =>
'',
'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
'',
'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface.' =>
'',
'Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' =>
'',
'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' =>
'',
'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' =>
'',
'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to send an outbound email in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to set a ticket as junk in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =>
'',
'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' =>
'',
'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' =>
'',
'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' =>
'',
'Shows a link to download article attachments in the zoom view of the article in the agent interface.' =>
'',
'Shows a link to see a zoomed email ticket in plain text.' => '',
'Shows a link to set a ticket as junk in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.' =>
'',
'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' =>
'',
'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' =>
'',
'Shows a select of ticket attributes to order the queue view ticket list. The possible selections can be configured via \'TicketOverviewMenuSort###SortAttributes\'.' =>
'',
'Shows all both ro and rw queues in the queue view.' => '',
'Shows all both ro and rw tickets in the service view.' => '',
'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' =>
'',
'Shows all open tickets (even if they are locked) in the status view of the agent interface.' =>
'',
'Shows all the articles of the ticket (expanded) in the zoom view.' =>
'',
'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' =>
'',
'Shows an owner selection in phone and email tickets in the agent interface.' =>
'',
'Shows colors for different article types in the article table.' =>
'',
'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' =>
'',
'Shows either the last customer article\'s subject or the ticket title in the small format overview.' =>
'',
'Shows existing parent/child queue lists in the system in the form of a tree or a list.' =>
'',
'Shows information on how to start OTRS Daemon' => '',
'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' =>
'',
'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' =>
'',
'Shows the customer user information (phone and email) in the compose screen.' =>
'',
'Shows the customer user\'s info in the ticket zoom view.' => '',
'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' =>
'',
'Shows the message of the day on login screen of the agent interface.' =>
'',
'Shows the ticket history (reverse ordered) in the agent interface.' =>
'',
'Shows the ticket priority options in the close ticket screen of the agent interface.' =>
'',
'Shows the ticket priority options in the move ticket screen of the agent interface.' =>
'',
'Shows the ticket priority options in the ticket bulk screen of the agent interface.' =>
'',
'Shows the ticket priority options in the ticket free text screen of the agent interface.' =>
'',
'Shows the ticket priority options in the ticket note screen of the agent interface.' =>
'',
'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the ticket priority options in the ticket responsible screen of the agent interface.' =>
'',
'Shows the title fields in the close ticket screen of the agent interface.' =>
'',
'Shows the title fields in the ticket free text screen of the agent interface.' =>
'',
'Shows the title fields in the ticket note screen of the agent interface.' =>
'',
'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' =>
'',
'Shows the title fields in the ticket responsible screen of the agent interface.' =>
'',
'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' =>
'',
'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' =>
'',
'Skin' => 'Skin',
'Slovak' => '',
'Slovenian' => '',
'SolutionDiffInMin' => '',
'SolutionInMin' => '',
'Some description!' => '',
'Some picture description!' => '',
'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' =>
'',
'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.' =>
'',
'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' =>
'',
'Spam Assassin example setup. Moves marked mails to spam queue.' =>
'',
'Spanish' => '',
'Spanish (Colombia)' => '',
'Spanish (Mexico)' => '',
'Spanish stop words for fulltext index. These words will be removed from the search index.' =>
'',
'Specifies if an agent should receive email notification of his own actions.' =>
'',
'Specifies the available note types for this ticket mask. If the option is deselected, ArticleTypeDefault is used and the option is removed from the mask.' =>
'',
'Specifies the default article type for the ticket compose screen in the agent interface if the article type cannot be automatically detected.' =>
'',
'Specifies the different article types that will be used in the system.' =>
'',
'Specifies the different note types that will be used in the system.' =>
'',
'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' =>
'',
'Specifies the directory where SSL certificates are stored.' => '',
'Specifies the directory where private SSL certificates are stored.' =>
'',
'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.' =>
'',
'Specifies the email addresses to get notification messages from scheduler tasks.' =>
'',
'Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.' =>
'',
'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).' =>
'',
'Specifies the order in which the firstname and the lastname of agents will be displayed.' =>
'',
'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' =>
'',
'Specifies the path of the file for the performance log.' => '',
'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' =>
'',
'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' =>
'',
'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' =>
'',
'Specifies the path to the converter that allows the view of XML files, in the web interface.' =>
'',
'Specifies the text that should appear in the log file to denote a CGI script entry.' =>
'',
'Specifies user id of the postmaster data base.' => '',
'Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.' =>
'',
'Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.' =>
'',
'Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!' =>
'',
'Specify the password to authenticate for the first mirror database.' =>
'',
'Specify the username to authenticate for the first mirror database.' =>
'',
'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' =>
'',
'Start number for statistics counting. Every new stat increments this number.' =>
'',
'Starts a wildcard search of the active object after the link object mask is started.' =>
'',
'Stat#' => 'Stat#',
'Status view' => 'Vue par état',
'Stores cookies after the browser has been closed.' => '',
'Strips empty lines on the ticket preview in the queue view.' => '',
'Strips empty lines on the ticket preview in the service view.' =>
'',
'Swahili' => '',
'Swedish' => '',
'System Maintenance' => 'Maintenance Système',
'System Request (%s).' => 'Requête système',
'Templates <-> Queues' => 'Modèles <-> Files',
'Textarea' => 'Zone de texte',
'Thai' => '',
'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' =>
'',
'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' =>
'',
'The daemon registration for the scheduler cron task manager.' =>
'',
'The daemon registration for the scheduler future task manager.' =>
'',
'The daemon registration for the scheduler generic agent task manager.' =>
'',
'The daemon registration for the scheduler task worker.' => '',
'The divider between TicketHook and ticket number. E.g \': \'.' =>
'',
'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' =>
'',
'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the latter case you should verify that the setting PostMaster::CheckFollowUpModule###0200-References is activated to recognize followups based on email headers.' =>
'',
'The headline shown in the customer interface.' => '',
'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' =>
'',
'The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.' =>
'',
'The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.' =>
'',
'The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.' =>
'',
'The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.' =>
'',
'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =>
'',
'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =>
'',
'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' =>
'',
'The maximal number of articles expanded on a single page in AgentTicketZoom.' =>
'',
'The maximal number of articles shown on a single page in AgentTicketZoom.' =>
'',
'The maximum number of mails fetched at once before reconnecting to the server.' =>
'',
'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' =>
'',
'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' =>
'',
'This event module stores attributes from CustomerUser as DynamicFields tickets. Please see the setting above for how to configure the mapping.' =>
'',
'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' =>
'',
'This option defines the dynamic field in which a Process Management activity entity id is stored.' =>
'',
'This option defines the dynamic field in which a Process Management process entity id is stored.' =>
'',
'This option defines the process tickets default lock.' => '',
'This option defines the process tickets default priority.' => '',
'This option defines the process tickets default queue.' => '',
'This option defines the process tickets default state.' => '',
'This option will deny the access to customer company tickets, which are not created by the customer user.' =>
'',
'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' =>
'',
'This will allow the system to send text messages via SMS.' => '',
'Ticket Notifications' => '',
'Ticket Queue Overview' => 'Aperçu de la file de ticket',
'Ticket event module that triggers the escalation stop events.' =>
'',
'Ticket moved into Queue "%s" (%s) from Queue "%s" (%s).' => 'Le ticket a été déplacé dans la file "%s" (%s) - Ancienne file: "%s" (%s).',
'Ticket notifications' => '',
'Ticket overview' => 'Vue d\'ensemble du Ticket',
'TicketNumber' => 'NuméroTicket',
'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' =>
'Temps en secondes à ajouter à l\'heure actuelle dans le cas dans état en attente (défaut: 86400 = 1 jour)',
'Title updated: Old: "%s", New: "%s"' => '',
'Toggles display of OTRS FeatureAddons list in PackageManager.' =>
'Déclenche l\'affichage de la liste des fonctions Add-ons dans les gestionnaire de paquet',
'Toolbar Item for a shortcut.' => '',
'Transport selection for ticket notifications.' => '',
'Tree view' => 'Vue hiérarchique',
'Triggers ticket escalation events and notification events for escalation.' =>
'',
'Turkish' => '',
'Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!' =>
'',
'Turns on drag and drop for the main navigation.' => '',
'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' =>
'',
'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' =>
'',
'Ukrainian' => '',
'Unlock tickets that are past their unlock timeout.' => '',
'Unlock tickets whenever a note is added and the owner is out of office.' =>
'',
'Unlocked ticket.' => 'Ticket déverrouillé.',
'Update Ticket "Seen" flag if every article got seen or a new Article got created.' =>
'',
'Update and extend your system with software packages.' => 'Mettre à jour et améliorer OTRS via des paquets.',
'Updated SLA to %s (ID=%s).' => 'SLA positionné à %s (ID=%s).',
'Updated Service to %s (ID=%s).' => 'Service positionné à %s (ID=%s).',
'Updated Type to %s (ID=%s).' => 'Type positionné à %s (ID=%s).',
'Updated: %s' => 'Mise à jour: %s',
'Updated: %s=%s;%s=%s;%s=%s;' => 'Mise à jour: %s=%s;%s=%s;%s=%s;',
'Updates the ticket escalation index after a ticket attribute got updated.' =>
'',
'Updates the ticket index accelerator.' => '',
'Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).' =>
'',
'Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).' =>
'',
'UserFirstname' => 'Prénom utilisateur',
'UserLastname' => 'Nom de famille utilisateur',
'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' =>
'',
'Uses richtext for viewing and editing ticket notification.' => '',
'Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.' =>
'',
'Vietnam' => '',
'View performance benchmark results.' => 'Voir les résultats du benchmark de performance.',
'View system log messages.' => 'Voir les messages du journal système.',
'Watch this ticket' => 'Surveiller ce ticket.',
'We are performing scheduled maintenance.' => '',
'We are performing scheduled maintenance. Login is temporarily not available.' =>
'',
'We are performing scheduled maintenance. We should be back online shortly.' =>
'',
'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).' =>
'Dès que les tickets sont fusionnés, une note est ajoutée automatiquement au ticket qui devient inactif. Vous pouvez définir ici le texte de cette note (ce texte ne peut pas être modifié par les agents). ',
'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).' =>
'Dès que les tickets sont fusionnés, une note est ajoutée automatiquement au ticket qui devient inactif. Vous pouvez définir ici le sujet de cette note (ce sujet ne peut pas être modifié par les agents). ',
'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' =>
'Quand les ticjets sont fusionnés, le client peut être informé par mail en cochant la case "Informer l\'émetteur". Dans cette zone de texte, vous pouvez définir un texte pré-formaté qui pourra ensuite être modifié par les agents. ',
'Yes, but hide archived tickets' => '',
'Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further information.' =>
'',
'Your queue selection of your favorite queues. You also get notified about those queues via email if enabled.' =>
'Votre sélection de files préférées. Vous recevrez des notifications à propos de ces files par e-mail si activé.',
'Your service selection of your favorite services. You also get notified about those services via email if enabled.' =>
'Votre sélection de services préférés. Vous recevrez des notifications à propos de ces services par e-mail.',
};
# $$STOP$$
return;
}
1;
|