/usr/share/doc/courier-doc/htmldoc/FAQ.html is in courier-doc 0.68.2-1ubuntu3.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 940 941 942 943 944 945 946 947 948 949 950 951 952 953 954 955 956 957 958 959 960 961 962 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 985 986 987 988 989 990 991 992 993 994 995 996 997 998 999 1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 1010 1011 1012 1013 1014 1015 1016 1017 1018 1019 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030 1031 1032 1033 1034 1035 1036 1037 1038 1039 1040 1041 1042 1043 1044 1045 1046 1047 1048 1049 1050 1051 1052 1053 1054 1055 1056 1057 1058 1059 1060 1061 1062 1063 1064 1065 1066 1067 1068 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 1106 1107 1108 1109 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134 1135 1136 1137 1138 1139 1140 1141 1142 1143 1144 1145 1146 1147 1148 1149 1150 1151 1152 1153 1154 1155 1156 1157 1158 1159 1160 1161 1162 1163 1164 1165 1166 1167 1168 1169 1170 1171 1172 1173 1174 1175 1176 1177 1178 1179 1180 1181 1182 1183 1184 1185 1186 1187 1188 1189 1190 1191 1192 1193 1194 1195 1196 1197 1198 1199 1200 1201 1202 1203 1204 1205 1206 1207 1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231 1232 1233 1234 1235 1236 1237 1238 1239 1240 1241 1242 1243 1244 1245 1246 1247 1248 1249 1250 1251 1252 1253 1254 1255 1256 1257 1258 1259 1260 1261 1262 1263 1264 1265 1266 1267 1268 1269 1270 1271 1272 1273 1274 1275 1276 1277 1278 1279 1280 1281 1282 1283 1284 1285 1286 1287 1288 1289 1290 1291 1292 1293 1294 1295 1296 1297 1298 1299 1300 1301 1302 1303 1304 1305 1306 1307 1308 1309 1310 1311 1312 1313 1314 1315 1316 1317 1318 1319 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 1331 1332 1333 1334 1335 1336 1337 1338 1339 1340 1341 1342 1343 1344 1345 1346 1347 1348 1349 1350 1351 1352 1353 1354 1355 1356 1357 1358 1359 1360 1361 1362 1363 1364 1365 1366 1367 1368 1369 1370 1371 1372 1373 1374 1375 1376 1377 1378 1379 1380 1381 1382 1383 1384 1385 1386 1387 1388 1389 1390 1391 1392 1393 1394 1395 1396 1397 1398 1399 1400 1401 1402 1403 1404 1405 1406 1407 1408 1409 1410 1411 1412 1413 1414 1415 1416 1417 1418 1419 1420 1421 1422 1423 1424 1425 1426 1427 1428 1429 1430 1431 1432 1433 1434 1435 1436 1437 1438 1439 1440 1441 1442 1443 1444 1445 1446 1447 1448 1449 1450 1451 1452 1453 1454 1455 1456 1457 1458 1459 1460 1461 1462 1463 1464 1465 1466 1467 1468 1469 1470 1471 1472 1473 | <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content=
"text/html; charset=us-ascii" />
<meta name="MSSmartTagsPreventParsing" content="TRUE" />
<title>The Courier mail server FAQ</title>
<!-- Copyright 2000-2008 Double Precision, Inc. See COPYING for -->
<!-- distribution information. -->
<link rel="icon" href="icon.gif" type="image/gif" />
</head>
<body>
<h1>The <em>Courier</em> mail server FAQ</h1>
<p>This is a beginning of a modest FAQ. Contributors:</p>
<ul>
<li><code>[PP]</code> - Patrick Price
<code><sysadmin</code><code>@moment.net></code></li>
<li><code>[RS]</code> - Roland Schneider
<code><list-courier</code><code>@serv.ch></code></li>
</ul>
<p>Table of contents:</p>
<ul>
<li>Configuration issues
<ul>
<li><a href="#configloop">The <code>configure</code> script
is stuck in an infinite loop</a></li>
<li><a href="#authlib">What's the deal with authentication
modules? Why can't I get OpenLDAP/MySQL/PAM/whatever
working?</a></li>
<li><a href="#gdbmdb">Configuration script reports the
following error, and stops: "Cannot find either the gdbm or
the db library", or it fails in the <code>gdbmobj</code> or
<code>bdbobj</code> subdirectory</a>.</li>
<li><a href="#solarisbug">Compilation fails on Solaris in
the waitlib subdirectory</a></li>
<li><a href="#osx">Compiling the <em>Courier</em> mail
server-IMAP on OS/X</a></li>
<li><a href="#makefail"><code>make install-strip</code> or
<code>make check</code> fails</a></li>
<li><a href="#tru64"><code>gmake check</code> fails on
Compaq Tru64 UNIX</a></li>
<li><a href="#rpm">I don't know how to build the RPM
packages as non-root</a></li>
</ul>
</li>
<li>ESMTP
<ul>
<li><a href="#esmtptimeout">Why are my e-mails taking so
long to send?</a></li>
<li><a href="#esmtperr">The <em>Courier</em> mail server
delivers ESMTP mail with a strange error message</a></li>
<li><a href="#450">Server is not accepting any mail,
returns a <code>450 Service unavailable</code> error every
time.</a></li>
<li><a href="#relay">How do I enable relaying for an IP
address range?</a></li>
<li><a href="#virtual">How do I implement virtual domain
hosting?</a></li>
<li><a href="#linkerr">The <em>Courier</em> mail server
keeps restarting every minute, and there are weird syslog
messages about "unsafe" hard links</a></li>
<li><a href="#backupmx">How to configure the
<em>Courier</em> mail server to be a backup MX for a
domain</a></li>
<li><a href="#maxrcpts">Messages with more than 20
recipients are rejected</a></li>
</ul>
</li>
<li>IMAP
<ul>
<li><a href="#imapbugs">My IMAP client doesn't
work</a></li>
<li><a href="#namespace">Can't create IMAP folders, only
subfolders of INBOX</a></li>
<li><a href="#imaplogin">Can't login via IMAP</a></li>
<li><a href="#fam">Repeated messages in syslog: "Failed to
create cache file: maildirwatch (user) Error: Input/output
error Check for proper operation and configuration of the
File Access Monitor daemon (famd)." How can I solve
it?</a></li>
<li><a href="#imapfud">Q: I heard that the <em>Courier</em>
mail server does not implement IMAP properly</a></li>
</ul>
</li>
<li>POP3
<ul>
<li><a href="#pop3run">The POP3 server doesn't run at
bootup</a></li>
<li><a href="#pop3login">Can't login via POP3</a></li>
</ul>
</li>
<li>Webmail
<ul>
<li><a href="#webmailcreate">How do I create new system
accounts via the webmail server?</a></li>
</ul>
</li>
<li>Miscellaneous
<ul>
<li><a href="#help">Asking for help on the courier-users
mailing list</a></li>
<li><a href="#vdomains">Using virtual domains</a></li>
<li><a href="#fetchmail">Using
<code>fetchmail</code></a></li>
</ul>
</li>
</ul>
<h2>Configuration and installation</h2>
<h3><a name="configloop" id="configloop">Q: The
<code>configure</code> script is stuck in an infinite
loop</a></h3>
<p>A: It's not. The <em>Courier</em> mail server is made up of
over thirty modular pieces, and each one has its own
<code>configure</code> script. All <code>configure</code> scripts
are recursively executed. <code>configure</code> scripts are
generated off a template, and share a lot of common code, so when
<code>configure</code> runs, it seems like the same script is
being executed over and over again.</p>
<h3><a name="authlib" id="authlib">Q: What's the deal with
authentication modules? Why can't I get
OpenLDAP/MySQL/PAM/whatever working?</a></h3>
<p>A: The authentication library used by the <em>Courier</em>
mail server (and the <em>Courier</em> mail server-IMAP, and
SqWebMail) is probably the most thorniest part of the package.
Some people just breeze through authentication module
configuration, others just have one problem after another. There
is no single point at which people get stuck. Any one of a set of
problems can materialize and brings things to a halt. This FAQ
entries explains the authentication modules in greater detail.
The information given here should be sufficient to get everything
in working order.</p>
<p>The authentication modules serve three purposes:</p>
<ol>
<li>Determine if a given E-mail or a login name is valid, or
not.</li>
<li>Determine if the password that is used to access the mail
account is valid.</li>
<li>Determine where the mailbox for this mail account lives on
the system.</li>
</ol>
<p>The authentication modules are generally used in one of two
ways:</p>
<blockquote>
<p>A. When delivering an E-mail message, The <em>Courier</em>
mail server uses functions #1 and #3 to figure out where the
mail needs to go.</p>
<p>B. When the owner of the mail account logs in to read the
mail, functions #1, #2, and #3 are used to open the mail
account (this is all provided that maildirs are used, since the
<em>Courier</em> mail server's IMAP, POP3, and webmail servers
talk to maildirs only).</p>
</blockquote>
<p>The authentication library therefore provides an
authentication layer that cleanly separates the vague notion of
an "E-mail address" and the actual files and directories where
mail for this account goes. The <em>Courier</em> mail server
provides several authentication modules. Not every authentication
module will be compiled and installed on every system. Some
authentication modules require external libraries to be present.
The <code>configure</code> script inventories the system
configuration, and tries to figure out which authentication
modules are needed.</p>
<p>Usually, this is an automatic process. Occasionally, some
manual intervention will be necessary.</p>
<h4><code>authpwd</code>, <code>authshadow</code>, and
<code>authpam</code></h4>
<p>These three authentication modules are used in the most simple
environment - authentication based on the system password file.
They use the traditional <code>pwd.h</code> and
<code>group.h</code> library functions. Mail to
<code><user@domain></code> is delivered to the system
account <code>user</code>, in the default mailbox location
specified in the <code>courierd</code> configuration file. The
IMAP, POP3, and webmail servers assume that default mailbox is
<code>$HOME/Maildir</code>. The only difference between these
three authentication modules is that <code>authpwd</code> reads
the account password from the <code>/etc/passwd</code> file,
<code>authshadow</code> reads the <code>/etc/shadow</code> file,
and <code>authpam</code> uses the PAM library to authenticate
passwords. This actually allows account passwords to be read from
sources other than the <code>passwd</code> or <code>shadow</code>
files. For example, if the <code>pam_smb</code> PAM module is
used, it may be possible to authenticate passwords against an NT
domain controller, but this is really outside the scope of this
document.</p>
<p>If the <code>configure</code> finds that the system uses
<code>PAM</code> for authentication, <code>authpam</code> will be
automatically installed, and <code>authpwd</code> and
<code>authshadow</code> will NOT be installed. This is because
reading the <code>passwd</code> and <code>shadow</code> files is
not recommended when PAM is used for authentication, since the
<code>passwd</code> and <code>shadow</code> files may be (as an
example) simply a text dump of the real account database, which
is stored elsewhere.</p>
<p>NOTE: PAM is only used for authenticating password. The
<code>authpam</code> module still uses the <code>pwd.h</code> and
<code>group.h</code> library to find the account's home directory
and mailbox.</p>
<h4><code>authuserdb/authcram</code></h4>
<p>This is a poor man's virtual mail account implementation. The
<code>authuserdb</code> module is accompanied by a set of Perl
scripts that are used to map arbitrary E-mail addresses to
arbitrary make-believe "home directories" and mailboxes. The
<code>authuserdb</code> module is a convenient way to implement a
comparatively small number of mail accounts without bothering to
create real system accounts, or using a more complicated LDAP or
MySQL-based account database.</p>
<p>The E-mail addresses, the location of the corresponding
mailboxes, and other miscellaneous information is kept in a set
of plain text files. A couple of Perl scripts are provided to
conveniently enter and edit the contents of the
<code>userdb</code> text files, and compile them into a binary
database format that's used directly to deliver to/read the
mailbox for the corresponding E-mail address.</p>
<p><code>userdb</code> is loosely based on the traditional
passwd/shadow files. There are two binary database files, one
world readable, the other not (that one contains just the
passwords). Each "mail account" has the usual properties defined
in the <code>userdb</code> database: name, "home directory", uid,
gid, and password. This is basically an equivalent to the
traditional <code>passwd</code> file, except that an efficient
binary database format is used to search it.</p>
<p>All the traditional account properties - the uid and the gid -
are present, that doesn't mean that every <code>userdb</code>
account has to have unique properties. The most typical
environment allocates a single uid/gid for all mail accounts, and
creates all mail accounts with the same uid/gid, but different
pseudo-homedirs and mailboxes.</p>
<p>The <code>userdb</code> database contains a couple of other
fields that are not found in the traditional <code>passwd</code>
file. The <code>mail</code> field specifies a non-default
location of the mailbox for the account, and overrides the
assumed default of $HOME/Maildir. The <code>quota</code> field is
used for "Maildir quotas", a loosely-implemented cap on the
maximum size of the given maildir. The usage of maildir quotas is
described in the INSTALL file.</p>
<p><code>userdb</code> records may include other arbitrary fields
too. The <em>Courier</em> mail server will simply ignore them.
They can be used to conveniently store system-specific custom
information.</p>
<p>The <code>authuserdb</code> module is designed to handle up to
a couple of thousand mail accounts. Beyond that, more
"heavyweight" modules should be used, such as
<code>authldap</code> and <code>authmysql</code>. Although the
binary <code>userdb</code> database is rather quick, creating the
binary database from the original plain text files is a
comparatively slow process, and it must be done every time any
changes are made to the <code>userdb</code> files. The conversion
from text to binary is done by a couple of Perl scripts. Perl is
an interpreted language, and is comparatively slow.
<code>userdb</code> is not meant to handle huge lists of
accounts, so no attempt has been made to optimize the whole
process.</p>
<h4><code>authldap</code>, and <code>authmysql</code></h4>
<p>These two modules are used to store all account information in
an LDAP directory or a MySQL server. Except for the actual
back-end, these two modules have similar functionality. Both of
them have a corresponding configuration file which defines where
the server is, and the name of the fields where the requisite
information can be found. The <code>configure</code> script will
automatically add these modules if it finds the requisite
development libraries: OpenLDAP development libraries or MySQL
development libraries.</p>
<p>Note that it is not sufficient to have just the runtime
support libraries available, in order to compile
<code>authldap</code> or <code>authmysql</code>. Some operating
system distributions provide separate "runtime" and "development"
packages for OpenLDAP and MySQL. The "development" package will
contain the necessary files to compile <code>authldap</code> and
<code>authmysql</code>. Once compiled, the modules can be
installed on any server that contains only the runtime support
files.</p>
<p>Normally, if the <code>configure</code> scripts detects that
the development libraries is installed, the appropriate module
will be automatically compiled and installed. However, for an
external library to be detected, it must be installed wherever
the C or the C++ compiler looks for libraries.</p>
<p>The <em>Courier</em> mail server relies on the C or the C++
compiler to detect the availability of a particular library.
Example: if OpenSSL is installed in the directory
<code>/usr/local/ssl</code> chances are that the C or the C++
compiler does not usually search this directory for libraries or
include files. Most C and C++ compilers search only the
directories <code>/lib</code>, <code>/usr/lib</code>, and
<code>/usr/include</code> (for include files).</p>
<p>All C and C++ compilers allow you to specify any additional
directories to search, beside the default ones. The configuration
script uses the environment variables <code>CPPFLAGS</code>,
<code>CFLAGS</code>, and <code>LDFLAGS</code> to pass extra
options to the compiler's preprocessor, the compiler itself, and
the linker.</p>
<p>For example, if OpenSSL's include files are installed in the
directory <code>/usr/local/ssl/include</code>, and OpenSSL
libraries are installed in <code>/usr/local/ssl/lib</code>, the
<code>gcc</code> compiler needs to have the
<code>-I/usr/local/ssl/include</code> option for the
preprocessor, and the <code>-L/usr/local/ssl/lib</code> option
for the linker. So, to have the configuration script detect
OpenSSL, use the following commands:</p>
<pre>
CPPFLAGS="-I/usr/local/ssl/include"
LDFLAGS="-L/usr/local/ssl/lib"
export CPPFLAGS
export LDFLAGS
./configure [ options ]
</pre>
<p>The same applies for OpenLDAP, MySQL, and any other library.
The configuration script does not maintain a list of all the
non-standard locations where various libraries get installed by
default, because that's subject to change at any time. The
configuration script expects that the compiler can find the
development files by itself.</p>
<h4><code>authcustom</code></h4>
<p>This is a dummy authentication modules, it doesn't do
anything. It is a placeholder to insert custom authentication
code.</p>
<h4><code>authdaemon</code></h4>
<p><code>authdaemon</code> is a "metamodule". It is not a real
authentication modules, but acts like one. When
<code>authdaemon</code> is selected, the <code>authlib</code>
authentication library compiles all the other authentication
modules into a separate program, <code>authdaemond</code>, that
runs as the background process. The <code>authdaemon</code>
module receives all authentication requets, and forwards them to
the <code>authdaemond</code>.</p>
<p>This approach is used to optimize database-driven modules such
as <code>authldap</code> or <code>authmysql</code>. When invoked
separately, <code>authldap</code> must log in to the server,
process the authentication requests, then disconnect. Lather,
rinse, repeat.</p>
<p>As part of the permanent <code>authdaemond</code> background
process, these modules log in to the database server, and
maintain a persistent long-running process, which is used to
process a stream of authentication requests. The configuration
file for the <code>authdaemond</code> process specifies the
number of <code>authdaemond</code> processes that will be
started. This allows the <em>Courier</em> mail server to handle
heavy volumes of authentication requests.</p>
<h4>Authentication module configuration</h4>
<p>It is possible to have more than one authentication module
configured. For example, using <code>authpam</code> to
authenticate system accounts, and <code>authuserdb</code> to
authenticate virtual mail accounts. The <code>configure</code>
script inventories the system configuration and will often pick
several authentication modules that can be used with the existing
system configuration.</p>
<p>There are two ways to disable unwanted authentication modules.
The <code>configure</code> option
<code>--without-<em>name</em></code> disables module
<em>name</em>. Another way is to simply disable the
authentication module at runtime. The configuration file for the
main the <em>Courier</em> mail server, the IMAP, POP3, and
webmail servers specifies which authentication modules the
servers use. When <code>authdaemon</code> is installed, the
<code>authdaemond</code> configuration file lists the active
authentication modules. Removing the name of the authentication
module from the list will effectively disable it.</p>
<h3><a name="gdbmdb" id="gdbmdb">Q: Configuration script reports
the following error, and stops: "Cannot find either the gdbm or
the db library"</a></h3>
<p>A: The <em>Courier</em> mail server requires either the GDBM
library or the Berkeley DB library to be installed. If you have
the library installed, it is possible that it is installed in a
non-standard location. See "Q: I have OpenLDAP, or OpenSSL, or
MySQL installed" for how to resolve this situation.</p>
<h3>Q: Configuration script fails in the <code>gdbmobj</code> or
<code>bdbobj</code> subdirectory.</h3>
<p>A: There are two possible causes of this error:</p>
<ul>
<li>A C++ compiler is not installed.</li>
<li>The corresponding library is installed in a non-standard
location.</li>
</ul>
<p>Another possible reason for this error is that the GDBM or the
Berkeley DB library is not installed in a directory that is
searched by the C and C++ compilers, by default. See "Q: I have
OpenLDAP, or OpenSSL, or MySQL installed" for how to resolve this
situation.</p>
<h3>Q: Cannot find the GDBM library during compilation</h3>
<p>A: If you have <code>libgdbm.so</code> installed in
<code>/usr/local/lib</code> and <code>gdbm.h</code> installed in
<code>/usr/local/include</code>, it's possible that your compiler
doesn't search those directories. Reconfigure your compiler to
search those directories by default. Try setting
<code>CPPFLAGS</code> and <code>LDFLAGS</code> when running
configure:</p>
<pre>
CPPFLAGS="-I /usr/local/include" \
LDFLAGS="-L /usr/local/lib" ./configure [options]
</pre>
<p>It is also possible that <code>libgdbm.so</code> is not found
at runtime because your dynamic linker doesn't search
<code>/usr/local/lib</code> either. You will have to reconfigure
your dynamic linker.</p>
<p>An alternative solution is to install soft links in
<code>/usr/lib</code> and <code>/usr/include</code> to point to
the GDBM library.</p>
<h3><a name="solarisbug" id="solarisbug">Q: Compilation fails on
Solaris in the waitlib subdirectory</a></h3>
<p>A: Use <code>--with-waitfunc=wait3</code> option to configure.
A better solution is to pester Sun to fix their kernel. Using
this option is just a bandaid solution, and you might still
experience runtime problems with zombie processes not being
reaped, etc... One person reported that installing the fix for
bug <code>"4220394 wait3 library function fails after 248
days"</code> fixes this problem, someone else claimed that this
continues to happen even after installing this patch.</p>
<h2><a name="osx" id="osx">Compiling the <em>Courier</em> mail
server-IMAP on OS/X</a></h2>
<p>Set the RANLIB environment variable before running the
<code>configure</code> script, as follows:</p>
<blockquote>
<pre>
RANLIB="ranlib -c"
export RANLIB
./configure [ options ]
</pre>
</blockquote>
<h3><a name="makefail" id="makefail">Q: <code>make
install-strip</code> fails</a></h3>
<p>Use <code>make install</code> instead.</p>
<h3>Q: <code>make check</code> fails</h3>
<p>Use the GNU make.</p>
<p><em>make check</em> will fail if
<code>--enable-workarounds-for-imap-client-bugs</code> option is
selected. It's not a bug, it's a feature.</p>
<h3><a name="tru64" id="tru64">Q: <code>gmake check</code> fails
on Compaq Tru64 UNIX</a></h3>
<p>A: A patchkit for Tru64 5.x that fixes this problem is
scheduled to be released by Compaq in early spring 2002. Tru64
4.x is not affected by this problem.</p>
<h3><a name="rpm" id="rpm">Q: I don't know how to build the RPM
packages as non-root</a></h3>
<p>A: You should really go out and get a copy of "Maximum RPM".
It's very out of date, but if you learn the basics, you'll be
able to figure the rest out by yourself. The following
instructions are applicable to RPM 3.0.4, or higher. First, you
need to create a mirror image of the main RPM directory in your
account:</p>
<pre>
mkdir $HOME/rpm
mkdir $HOME/rpm/SOURCES
mkdir $HOME/rpm/SPECS
mkdir $HOME/rpm/BUILD
mkdir $HOME/rpm/SRPMS
mkdir $HOME/rpm/RPMS
mkdir $HOME/rpm/RPMS/i386
</pre>
<p>Use <code>sparc</code>, or <code>alpha</code>, or whatever's
appropriate. Finally:</p>
<pre>
echo "%_topdir $HOME/rpm" >> $HOME/.rpmmacros
</pre>
<p>That's it, now you can build your RPMs:</p>
<pre>
rpm -ta courier-0.40.tar.bz2
</pre>
<p>or,</p>
<pre>
rpmbuild -ta courier-0.40.tar.bz2 # For RPM 4.1, and higher (Red Hat 8.0)
</pre>
<h3>Q: I want to change the options that the RPMs are built
with</h3>
<p>Building the RPMs directly from the source tarball uses the
default options programmed into the tarball. Sometimes you may
want to use different options. For example, you might want to
enable fixes for certain bugs in some IMAP clients. Use the
following procedure to build the RPMs with different options:</p>
<ul>
<li>Move the tarball to your <code>SOURCES</code>
directory.</li>
<li>Extract a single file from the tarball,
<code>courier.spec</code>. This file is found at the top level
of the source tree.</li>
<li>Move <code>courier.spec</code> to your <code>SPECS</code>
directory. Edit it and make whatever changes you need to
make.</li>
<li>Use that spec file to build your RPMs.</li>
<li>You will have to repeat the procedure when you want to
build packages from the next release. The spec file is subject
to change, and there is no guarantee that a spec file from one
release will still work for the next release.</li>
</ul>
<h2>ESMTP</h2>
<h3><a name="esmtptimeout" id="esmtptimeout">Why are my e-mails
taking so long to send?</a></h3>
<p>Several things happen when the <em>Courier</em> mail server
receives a connection on the SMTP port 25. Sometimes those things
take an excessively long time to complete, and it seems that the
<em>Courier</em> mail server answers port 25 connections after a
long delay.</p>
<p>This usually happens for all connections to port 25, but it's
usually noticed when trying to send mail using a mail client
that's set up to use a the <em>Courier</em> mail server server as
a mail relay. Connections from other mail servers may experience
similar delays, but they are less likely to be noticed. It's hard
to ignore a mail client that does nothing, when it's commanded to
send a message.</p>
<p>When a new connection is received on port 25, with the default
configuration the <em>Courier</em> mail server performs the
following checks:</p>
<ol>
<li>The connecting IP address is looked up in DNS.</li>
<li>If the connecting IP address is resolved to a hostname, the
hostname is looked up in DNS again, to see if it resolves to
the connecting IP address.</li>
<li>The connecting IP address is queried using the <a target=
"_blank" href="http://www.rfc-editor.org/rfc/rfc1413.txt">IDENT
protocol</a>.</li>
</ol>
<p>The results obtained from these queries will be recorded in
the <code>Received:</code> header of any message received from
the connecting IP address.</p>
<p>A non-responding DNS server may result in lengthy connection
delays, as the DNS query times out (which may take several
minutes). A non-responding server for the connecting IP address's
netblock will probably not be a major problem, since the
intermediate DNS resolvers should quickly failover to any
functioning backup authoritative servers for the connecting IP
address, or its hostname. A bigger problem is when the local DNS
resolver, listed in /etc/resolv.conf goes down. This will result
in a certain percentage of all incoming connections experiencing
major delays.</p>
<p>A local, or an intermediate firewall may also drop IDENT
packets. IDENT is a fairly old protocol whose original purpose is
to identify individual users of a shared network server. Some
proxies may also use IDENT to identify the original source of a
proxied connection. However, since IDENT is an old, and not a
very well known protocol, some poorly-written firewalls may not
recognize the protocol, and bit-bucket IDENT connection requests.
An IDENT request times out after 30 seconds.</p>
<p>When investigating connection delays:</p>
<ol>
<li>Check each server listed in <code>/etc/resolv.conf</code>.
<strong>NOTE:</strong> The <em>Courier</em> mail server does
not read the <code>hosts</code> file. It needs a DNS server
(although it is possible to have a working the <em>Courier</em>
mail server configuration in a completely DNS-free environment,
this excersize requires changing many configuration files, and
perhaps will be its own FAQ entry some day).</li>
<li>Try to resolve the connecting IP address in DNS, backwards
and forwards.</li>
<li>Conduct a search for any misbehaving firewall between the
server, and the connecting IP address.</li>
</ol>
<p>As a last resort, both of these lookups can be turned off. Add
the <code>-nodnslookup</code> and <code>-noidentlookup</code>
options to TCPDOPTS, in the esmtpd configuration file (usually
<code>/usr/lib/courier/etc/esmtpd</code>). Example:</p>
<blockquote>
<p><code>TCPDOPTS="-nodnslookup -noidentlookup"</code></p>
</blockquote>
<p>There'll probably be an existing TCPDOPTS setting in there.
Add the whitespace-delimited options to anything that's already
in there.</p>
<blockquote>
<p><strong>NOTE:</strong> This should only be done as a last
resort, if there are no options left. The information gathered
by the queries may prove to be essential in investigating
high-level mail delivery-related issues. If a realization hits
that the DNS or IDENT information is needed to track down a
particular piece of mail, it'll be already too late. It
should've been there right from the start.</p>
</blockquote>
<h3><a name="esmtperr" id="esmtperr">Q: The <em>Courier</em> mail
server rejects mail with the following error:</a></h3>
<blockquote>
<code>MX records for $domain violate section 3.3.9 of RFC
1035</code>
<p>or</p>
<p><code>This domain's DNS violates RFC 1035.</code></p>
</blockquote>
<p><code>[PP]</code> Cause: Invalid DNS MX Records for that
domain</p>
<p>Solution: Contact sysadmin for that domain and advise to fix
their DNS.</p>
<p>A common problem appears to be that an MX record will point to
an IP address rather than a domain name (FQDN) as follows:</p>
<p>INCORRECT MX RECORD:</p>
<pre>
domain.com preference = 20, mail exchanger = 192.68.0.10
</pre>
<p>CORRECT MX RECORD:</p>
<pre>
domain.com preference = 20, mail exchanger = mail.domain.com
</pre>
<p>Temporary Solution: Put the offending domain into the
<code>esmtproutes</code> file and point it to that domain's mail
exchanger host. Doing so bypasses checking the domains MX or A
records and mail is sent directly to the relay specified in
esmtproutes. Reference: man <a href=
"courier.html">courier(8)</a>.</p>
<h3>Q: The <em>Courier</em> mail server rejects mail with the
following error:</h3>
<blockquote>
<code>517 Syntax error - your mail software violates RFC
821.</code>
</blockquote>
<p><code>[PP]</code> Cause: Most often generated by WinCE gizmos.
Several reasons, most common missing required <>
surrounding the MAIL FROM: or RCPT TO: verbs</p>
<p><code>[SV]</code> This problem is apparently present in the
Microsoft Outlook client too. See item #7 in <a target="_blank"
href=
"http://support.microsoft.com/support/kb/articles/Q180/4/84.ASP"><code>
http://support.microsoft.com/support/kb/articles/Q180/4/84.ASP</code></a>.
Note: contrary to the information in that article, this address
specification format is REQUIRED by <a target="_blank" href=
"http://www.rfc-editor.org/rfc/rfc821.txt">RFC 821</a>, and
Microsoft is simply ignoring another Internet standard, here.</p>
<p><code>[PP]</code> Solution: The usual solution for a 517 is to
tell people to explicitly put <> around all E-mail
addresses. That is, program their WinCE gizmo to believe that
their return address is "<user@domain.com>" instead of
"user@domain.com", and have them enter each recipient's address
in a similar way.</p>
<h3>Q: The <em>Courier</em> mail server delivers ESMTP mail with
a strange error message:</h3>
<p>Mail received by the received is replaced by the following
text, with the original message attached.</p>
<blockquote>
<p><code>I received the following message for delivery to your
address. Unfortunately, the sender's mail software did not
properly format the following message properly, in accordance
with Internet mail formatting protocols, and I can only deliver
mail which has been properly formatted according to Internet
standards. Instead of returning the following message as
undeliverable, it is saved, in its original form, in the
following attachment, which you can open with any editor or
word processor.</code></p>
</blockquote>
<p><code>[PP] [Sam]</code> Cause: Various bugs in poorly written
software that generates invalid MIME-formatted messages. Previous
versions of the <em>Courier</em> mail server used to
automatically return mis-formatted mail as undeliverable.
Starting with version 0.36.1, mis-formatted mail is replaced by
this canned message text, and the original message is attached as
plain text.</p>
<p>Solution: for now, manually edit
<code>SubmitFile::MessageEnd()</code> in
<code>courier/submit2.C</code>, and remove the code that reports
both 8-bit related errors, <code>RFC2045_ERR8BITHEADER</code> and
<code>RFC2045_ERR8BITCONTENT</code> (the first and the third
error message).</p>
<p>This will suppress the error and accept the garbage mail, but
expect random mail access problems. Certain versions of Outlook
have known bugs handling misformatted mail, so you're on your
own.</p>
<p>NOTE: Do not remove the code that reports RFC2045_ERR2COMPLEX,
this error indicates a denial-of-service attack.</p>
<p>NOTE: Removing the check for RFC2045_ERRBADBOUNDARY suppresses
the second error message, however think long and hard before you
do this. You are virtually guaranteed to end up with corrupted
MIME mail if this check is removed!</p>
<h3><a name="450" id="_450">Q: Server is not accepting any mail,
returns a <code>450 Service unavailable</code> error every
time.</a></h3>
<ul>
<li>You are using a database-based back-end, such as LDAP or
MySQL, and the back-end server is down.</li>
<li>You are using <code>authdaemon</code>, and the
<code>authdaemond</code> process is not running.</li>
</ul>
<h3><a name="relay" id="relay">Q: How do I enable relaying for an
IP address range?</a></h3>Put the IP address range in any file in
the <code>smtpaccess</code> configuration subdirectory, then run
<code>makesmtpaccess</code>. See <a href=
"makesmtpaccess.html">makesmtpaccess(8)</a> and <a href=
"couriertcpd.html">couriertcpd(8)</a>. For example, to enable
relaying for IP address 10.192.64.0 - 10.192.64.255, put the
following into <code>smtpaccess</code>:
<pre>
10.192.64<TAB>allow,RELAYCLIENT
</pre>"<code><TAB></code>" is a single TAB character.
<h3><a name="virtual" id="virtual">Q: How do I implement virtual
domain hosting?</a></h3>
<p>There are literally a dozen different ways to do it. If you
are comfortable with how virtual domains are implemented by
Qmail, you can do something similar with the <em>Courier</em>
mail server. If you are used to implementing virtual domains with
sendmail, you'll be able to do something similar too.
Additionally, you can use LDAP directories or MySQL databases to
store your mail account configuration. Or, you can simply enter
virtual account information in text files, and run a script to
convert the text file database to a binary GDBM or DB database
that the <em>Courier</em> mail server can use to map arbitrary
mail addresses to home directories and mailboxes. In all cases,
the same configuration is automatically shared by ESMTP, IMAP,
POP3, and webmail components. They all use the same
authentication back-end.</p>
<p><strong>NOTE:</strong> in all cases you are still responsible
for creating the home directories and/or mailboxes for each
account, with the appropriate ownership and permissions. You will
still need to do that in all cases.</p>
<h4>Using USERDB</h4>
<p>The <code>authuserdb</code> authentication module is included
by default. To use it, create a file or a subdirectory named
<code>userdb</code> in the configuration directory (the default
location is <code>/usr/lib/courier/etc</code>, but that may vary
on your platform). If <code>userdb</code> is a subdirectory, the
contents of files in that subdirectory are simply concatenated.
Use the following commands to create a virtual account:</p>
<pre>
userdb john@example.com set home=/home/virtual/example.com/john \
uid=999 gid=999
userdbpw | userdb john@example.com set systempw
</pre>
<p>If <code>userdb</code> is a subdirectory instead of a file,
replace "john@example.com" with
"<em>filename</em>/john@example.com".</p>
<p>On systems that use MD5 password hashes, instead of crypt-ed
passwords, specify the <code>-md5</code> option to
<code>userdbpw</code>.</p>
<p>The home directory of this virtual account must now be
created, as well as its default system mailbox (usually
<code>$HOME/Maildir</code>).</p>
<p>When a virtual account does not really have a home directory,
just the system mailbox, set both the <code>home</code> and
<code>mail</code> fields to the same pathname:</p>
<pre>
userdb john@example.com set home=/home/virtual/example.com/john \
mail=/home/virtual/example.com/john \
uid=999 gid=999
</pre>
<p>In this case <code>/home/virtual/example.com/john</code> is
the system mailbox.</p>
<p>Run the <code>makeuserdb</code> command to rebuild the
<code>userdb</code> database.</p>
<p>Finally, <code>example.com</code> must be configured as a
virtual domain. Edit the <code>hosteddomains</code> configuration
file, add <code>example.com</code> to the file, then run
<code>makehosteddomains</code>. See <a href=
"courier.html">courier(8)</a> for more information.</p>
<p><code>userdb</code> can completely replace the functionality
of the traditional <code>/etc/passwd</code> file. With a large
passwd file, converting the flat text file to a fast database
file can greatly improve performance. The <code>pw2userdb</code>
script convert <code>/etc/passwd</code> to <code>userdb</code>
format.</p>
<h4>Qmail-style virtual domains</h4>
<p>Append the following to the <code>aliases</code> configuration
file:</p>
<pre>
@example.com: john
</pre>
<p>If <code>aliases</code> is a subdirectory, append this to any
file in the subdirectory (or create a new one). In all cases, run
<code>makealiases</code> for the change to take effect.</p>
<p>Mail to <code>anything@example.com</code> gets delivered to
local address <code>john-anything</code>. The local
<code>john</code> account may install <a href=
"dot-courier.html">dot-courier(5)</a> delivery instructions for
any particular <code>anything</code> address.</p>
<h4>Sendmail-style virtual domains</h4>
<p>Append the following to the <code>aliases</code> configuration
file:</p>
<pre>
john@example.com: john1
</pre>
<p>If <code>aliases</code> is a subdirectory, append this to any
file in the subdirectory (or create a new one). In all cases, run
<code>makealiases</code> for the change to take effect.</p>
<p>Mail to <code>john@example.com</code> will be delivered to the
local account <code>john1</code>.</p>
<h4>Using <code>LDAP</code> or <code>MySQL</code> back-ends</h4>
<p>Virtual domains can also be supported by storing the account
information in an LDAP directory or a MySQL database. This is
implemented by installing the <code>authldap</code> and
<code>authmysql</code> authentication module.</p>
<p>It will be necessary to initialize <code>hosteddomains</code>,
and run <code>makehosteddomains</code> in order to configure the
<em>Courier</em> mail server to pass virtual domains to the local
mail module. Additionally, <code>authldap</code> and
<code>authmysql</code> come with their corresponding
configuration files, <code>authldaprc</code> and
<code>authmysqlrc</code>, that specify the gory details such as
the location of the back-end server, and the name of the tables
or records involved. Consult that configuration file for more
information.</p>
<h3><a name="linkerr" id="linkerr">Q: The <em>Courier</em> mail
server keeps restarting every minute, and there are weird syslog
messages about "unsafe" hard links</a></h3>
<p>You are running an operating system kernel that's been altered
with one of several nonstandard modifications that aim to improve
system security by rejecting certain kinds of operating system
calls. You will need to disable these non-standard patches. They
completely modify the traditional file permission semantics, in
the name of security. This breaks the <em>Courier</em> mail
server, whose security model is based on traditional filesystem
permissions.</p>
<h3><a name="backupmx" id="backupmx">How to configure the
<em>Courier</em> mail server to be a backup MX for a
domain</a></h3>
<p>To configure a the <em>Courier</em> mail server server as a
backup MX, meaning that the <em>Courier</em> mail server receives
mail for <code>@domain.com</code>, and forwards it to the primary
MX server for domain.com when it becomes available (presumably
the primary MX server is not available at this moment):</p>
<ol>
<li>Put <code>domain.com</code> into the
<code>esmtpacceptmailfor</code> configuration file (or the
<code>esmtpacceptmailfor.dir</code> directory, then run
<code>makeacceptmailfor</code>).</li>
<li>Insert a DNS MX record. The MX record must have a higher
priority than <code>domain.com</code>'s primary MX.
Furthermore, the hostname in the MX record must be one of the
hostnames in the <code>locals</code> configuration file. For
example:
<pre>
domain.com MX 10 primary.domain.com
domain.com MX 20 backupmx.domain.com
primary.domain.com A 192.168.0.4
backupmx.domain.com A 192.168.0.5 # IP address of the backup MX server
locals:
backupmx.domain.com
esmtpacceptmailfor:
domain.com
</pre>
</li>
<li>It is also possible to have backupmx.domain.com listed at
the same MX priority as the primary MX. If so, it will also be
necessary to explicitly initialize the esmtproutes
configuration file:
<pre>
domain.com: [192.168.0.4]
</pre>
</li>
</ol>
<h3><a name="maxrcpts" id="maxrcpts">Q: Messages with more than
20 recipients are rejected</a></h3>
<p>A: You can set the maximum number of recipients for a single
email by adding the line:</p>
<p><code>maxrcpts <em>number</em></code></p>
<p>to <em>etc/bofh</em>.</p>
<h2>IMAP</h2>
<h3><a name="imapbugs" id="imapbugs">Q: StarOffice's IMAP client
doesn't work, Messenger's IMAP client reports command errors when
new messages arrive</a></h3>
<p>A: Both IMAP clients do not correctly implement certain parts
of IMAP4rev1. Rerun configure, and use
<code>--enable-workarounds-for-imap-client-bugs</code> option.
Note that make check will fail when this option is used.</p>
<h3><a name="namespace" id="namespace">Q: Can't create folders,
only subfolders of INBOX</a></h3>
<p>This is a configuration issue with your mail client. IMAP
servers are free to use any folder namespace arrangement that's
technically convenient for them. The <em>Courier</em> mail server
uses "INBOX." as the namespace for private folders, and "shared."
as the namespace for public, shared, folders. The IMAP NAMESPACE
extension (see <a target="_blank" href=
"http://www.rfc-editor.org/rfc/rfc2342.txt"><code>http://www.rfc-editor.org/rfc/rfc2342.txt</code></a>)
allows IMAP clients to automatically discover where the server
creates folders, and your IMAP client should implement it.</p>
<p>This should be completely transparent to you, if your IMAP
client properly uses the <code>NAMESPACE</code> extension. If
your IMAP client were to automatically take advantage of
self-configuration features offered by RFC 2060 and RFC 2342, it
would automatically discover, without any additional
configuration from the user, that:</p>
<ol>
<li>The folder namespace hierarchy separator is the .
character</li>
<li>Private folders are stored underneath the
"<code>INBOX.</code>" hierarchy</li>
<li>Public folders are stored underneath the
"<code>shared.</code>" hierarchy</li>
</ol>
<p>If you have to explicitly create folders that are subfolders
of INBOX, or if you explicitly have to name that
"<code>INBOX.foldername</code>", this is due to your IMAP client
not being able to configure itself accordingly.</p>
<p>A: Correct. IMAP servers are free to define any root of the
folder namespace tree that's convenient for them. The
<em>Courier</em> mail server's IMAP server uses INBOX as the
folder namespace root, rather than the root hierarchy itself. The
<em>Courier</em> mail server supports the <code>NAMESPACE</code>
IMAP extension which allows compliant IMAP clients to
automatically configure themselves so that the folder namespace
root is transparent. Submit an enhancement request to have your
IMAP client gracefully handle the folder namespace root.</p>
<h3>Q: The IMAP server doesn't run at bootup</h3>
<p>A: Check the following:</p>
<ul>
<li>The entry for the IMAP port is not in
<code>/etc/inetd.conf</code>.<br /></li>
<li>If you're using the example system V init script,
IMAPDSTART is set to YES in the <code>imapd</code>
configuration file (usually
<code>/usr/lib/courier/etc/imapd</code>).</li>
</ul>
<h3><a name="imaplogin" id="imaplogin">Q: Can't log in</a></h3>
<p>A: Check the following</p>
<ul>
<li><code>AUTHMODULES</code> in the <code>imapd</code>
configuration file is correct.</li>
<li>If the <code>authdaemon</code> authentication proxy is
used, check the <code>authdaemonrc</code> configuration file.
Check that <code>authdaemond</code> is running.</li>
<li>Your authentication modules are properly configured. Some
authentication modules have additional configuration files
(<code>authldap</code> and <code>authmysql</code>). If you're
using <code>authpam</code>, you need to configure your PAM
library to authenticate the "<em>imap</em>" service. This is a
separate task, and is specific to your PAM library and
operating system.</li>
<li>You are using a database-based back-end, such as LDAP or
MySQL, and the back-end server is down.</li>
<li>You're using maildirs. The <em>Courier</em> mail server's
IMAP server only supports maildirs
(<code>$HOME/Maildir</code>), it doesn't support mailbox
files.</li>
</ul>
<h3><a name="fam" id="fam">Q: Repeated messages in syslog:
"Failed to create cache file: maildirwatch (user) Error:
Input/output error Check for proper operation and configuration
of the File Access Monitor daemon (famd)." How can I solve
it?</a></h3>
<p>This means that the <em>Courier</em> mail server was compiled
with File Alteration Monitor (FAM), but FAM is not running, or is
not configured. If you have FAM installed you can add it to a
runlevel and start it. Some FAM configuration use portmapper, so
you will need to have portmap running also. You can also see "man
8 imapd" for more information.</p>
<h3><a name="imapfud" id="imapfud">Q: I heard that the
<em>Courier</em> mail server does not implement IMAP
properly</a></h3>
<p>A: This topic deserves its own web page. See <a target=
"_blank" href=
"http://www.courier-mta.org/fud/">http://www.courier-mta.org/fud/</a>
for more information.</p>
<h2>POP3</h2>
<h3><a name="pop3run" id="pop3run">Q: The POP3 server doesn't run
at bootup</a></h3>
<p>A: Check the following:</p>
<ul>
<li>The entry for the pop3 port is not in
<code>/etc/inetd.conf</code>.<br /></li>
<li>If you're using the example system V init script,
POP3DSTART is set to YES in the <code>pop3d</code>
configuration file (usually
<code>/usr/lib/courier/etc/pop3d</code>).</li>
</ul>
<h3><a name="pop3login" id="pop3login">Q: Can't log in</a></h3>
<p>A: Check the following</p>
<ul>
<li><code>AUTHMODULES</code> in the <code>pop3d</code>
configuration file is correct.</li>
<li>If the <code>authdaemon</code> authentication proxy is
used, check the <code>authdaemonrc</code> configuration file.
Check that <code>authdaemond</code> is running.</li>
<li>Your authentication modules are properly configured. Some
authentication</li>
<li>Your authentication modules are properly configured. Some
authentication modules have additional configuration files
(<code>authldap</code> and <code>authmysql</code>). If you're
using <code>authpam</code>, you need to configure your PAM
library to authenticate the "<em>pop3</em>" service. This is a
separate task, and is specific to your PAM library and
operating system.</li>
<li>You are using a database-based back-end, such as LDAP or
MySQL, and the back-end server is down.</li>
<li>You're using maildirs. The <em>Courier</em> mail server's
POP3 server only supports maildirs
(<code>$HOME/Maildir</code>), it doesn't support mailbox
files.</li>
</ul>
<h2>Webmail</h2>
<h3><a name="webmailcreate" id="webmailcreate">Q: How do I create
new system accounts via the webmail server?</a></h3>
<p>A: Write your own CGI script for this. Not everyone wants this
ability, plus with all the different authentication module there
are literally dozens of different ways accounts can be set up,
and there's no way to provide a uniform interface for this
purpose.</p>
<h3>Q: I changed the system password for an account, but the
webmail password hasn't changed?</h3>
<p>A: Mainly for the same reason, there's no uniform way to
change system passwords, so the webmail server maintains its own
passwords, which are initialized from the system password. You
can reconfigure the <em>Courier</em> mail server with the
<code>--enable-webpass=no</code> flag (see INSTALL), and lose the
ability to change passwords in the webmail interface, so all
password changes must now be done on the system level.</p>
<h2>Miscellaneous</h2>
<h3><a name="help" id="help">Q: Asking for help on the
courier-users and courier-imap mailing lists</a></h3>
<p>A: The <a target="_blank" href=
"http://lists.sourceforge.net/lists/listinfo/courier-users">courier-users</a>
(<a target="_blank" href=
"http://markmail.org/browse/net.sourceforge.lists.courier-users">list
archive</a>) or the <a target="_blank" href=
"http://lists.sourceforge.net/lists/listinfo/courier-imap">courier-imap</a>
(<a target="_blank" href=
"http://markmail.org/browse/net.sourceforge.lists.courier-imap">list
archive</a>) mailing list should be the first place to look for
assistance with resolving any issues. You only need to observe a
few simple rules in order to increase your chances of getting a
quick and helpful response:</p>
<ol>
<li>Try searching the archives of the <a target="_blank" href=
"http://markmail.org/browse/net.sourceforge.lists.courier-users">
courier-users</a> or the <a target="_blank" href=
"http://markmail.org/browse/net.sourceforge.lists.courier-imap">
courier-imap</a> list, first.</li>
<li>Subscribe to the <a target="_blank" href=
"http://lists.sourceforge.net/lists/listinfo/courier-users">courier-users</a>
or the <a target="_blank" href=
"http://lists.sourceforge.net/lists/listinfo/courier-imap">courier-imap</a>
mailing list before you ask any questions. These mailing lists
do not accept messages from non-subscribers. The courier-imap
list is a dedicated list for IMAP-related issues.</li>
<li>Very important: Read <a target="_blank" href=
"http://www.catb.org/~esr/faqs/smart-questions.html#intro">http://www.catb.org/~esr/faqs/smart-questions.html#intro</a>
before sending your first question.</li>
<li>Do not send HTML E-mail messages, unless you want many
people to automatically delete them, unread. If you are using
MS-Outlook, turn off HTML formatting before sending mail to the
list.</li>
<li>Before sending a question, check it to make sure that your
message does not contain the words "doesn't work." Saying only
that something doesn't work is not very useful in trying to
analyze the problem. If something isn't working correctly,
merely stating it will not make much progress. Be sure to
always include in your messages:
<ul>
<li>The contents of any related configuration files.</li>
<li>What happens, <em>exactly</em>, that makes you think
that something isn't working right.</li>
<li>The contents of your system log file (syslog, or
<code>/var/log/messages</code>).</li>
<li>Be sure to describe any non-standard modifications to
the operating system you're using, such as a kernel hacked
with one of several varieties of the OpenWall patch, or
filesystema mounted with a no-suid option. Many problems
turn out to be unintentional conflicts with various
unexpected side-effects of these custom modifications (but
not after wasting a great deal of time chasing
ghosts).</li>
</ul>
</li>
<li>Do not send large attachments (over 10K bytes is a rule of
thumb), to the list. Put it somewhere - on the web or on a FTP
server - and include a link in your message instead.</li>
<li>Always mention what you've already tried to do in order to
fix the problem. People are more likely to help you if they
know that you've made some effort to figure it out by yourself,
and you are only asking for help after running into a dead
end.</li>
<li>If you do not get an answer in one hour, don't resend your
message. If people open their mailbox and see five copies of
the same message, they'll be ignored. Have patience. Either
wait some more, or accept it as a fact of life. Try again to
figure out the answer on your own. You can certainly ask again
after you've tried to figure it out once more, and still didn't
get anywhere. Don't just write again, and simply say that it
still doesn't work. Provide some additional information,
showing what else you've tried to do, to no avail.</li>
</ol>
<h3><a name="vdomains" id="vdomains">Q: Using virtual
domains</a></h3>
<p>There are several ways to implement virtual mailboxes, to
address different situations and environments. The simplest case
involved simply redirecting certain mail addresses to a local
mailbox:</p>
<pre>
user@domain.com: localuser
</pre>
<p>This entry in the <code>aliases</code> configuration file (run
the <code>makealiases</code> script after editing
<code>aliases</code>) causes mail for <user@domain.com> to
be delivered to <code>localuser</code>, which must be an existing
system account. If IMAP/POP3/Webmail access has been configured,
it is necessary to log in as <code>localuser</code> to pick up
this mail.</p>
<p>A slightly different syntax in <code>aliases</code> results in
mail for an entire mail domain to be controlled by a local system
account:</p>
<pre>
@domain.com: localuser
</pre>
<p>Here, any mail address <foo@domain.com> will be
redirected to the local address <localuser-foo>. Note, the
address is <localuser-foo>, not <localuser>. This
means that the account owner <localuser> gets to control
the mailboxes in this domain. In this case, the file
<code>$HOME/.courier-foo</code> will control disposition of mail
addressed to <code>foo@domain.com</code>. See the <a href=
"dot-courier.html">dot-courier(5)</a> man page for more
information. In this case, there is no default way to access mail
to various mailboxes via IMAP/POP3/Webmail. If
<code>$HOME/.courier-default</code> is used to deliver all mail
for this domain to the default mailbox for the
<code>localuser</code> account, mail can be read via
IMAP/POP3/Webmail by loggin in as <code>localuser</code>.</p>
<p>The other way to implement virtual domains is by using a
custom authentication back-end, such as LDAP, MySQL, and
PostgreSQL, to explicitly administer virtual domains. The first
step is to add <code>domain.com</code> to the
<code>hosteddomains</code> configuration file, and run the
<code>makehosteddomains</code> script. This tells the
<em>Courier</em> mail server to deliver mail for this domain
locally. The next step is to appropriately configure the
authentication library, and define the valid mailboxes in this
domain. See the <a href="authlib.html">authlib(8)</a> man page
for information on setting up the various authentication
back-ends. The authentication back-ends that can support virtual
domains are LDAP, MySQL, PostgreSQL, and userdb (also vchkpw, but
that requires some external configuration).</p>
<p>Note that the <em>Courier</em> mail server does not
automatically create the maildirs for virtual mail accounts.
After setting up a virtual mail account it is still necessary to
create and initialize the virtual home directory, and the virtual
maildir directory, with the correct permission and ownership.</p>
<p>Most authentication modules require their own specific
configuration files to be initialized. Most authentication
modules also require that they be compiled into the
<code>authdaemon</code> authentication proxy. This means that it
will be necessary to arrange to have <code>authdaemond</code>
started at system startup. See the <a href=
"authlib.html">authlib(8)</a> man page for more information.</p>
<h3><a name="fetchmail" id="fetchmail">Q: Using
<code>fetchmail</code></a></h3>
<p>Since the <em>Courier</em> mail server provides both IMAP and
POP3 services, nothing unusual is required to download mail from
a the <em>Courier</em> mail server-hosted mailbox, using either
protocol. Here is a suggested <code>fetchmail.rc</code>
configuration file to download mail from an external mail account
into a local mailbox. For readability, some long lines below have
been split across multiple lines, and they should be manually
combined. Insert your account information in the appropriate
place, and run <code>fetchmail</code> from the account's
crontab:</p>
<blockquote>
<pre>
### [RS]
### global options
# set logfile /relay/home/var/log/fetchmail
set syslog
# set idfile /root/.fetchids
set postmaster postmaster@hostname.dom
set no bouncemail
set no spambounce
set no showdots
# set invisible
defaults
### server options (qmail-style headers)
via pop.provider.dom protocol POP3 auth cram-md5 timeout 15
no dns no checkalias no uidl
envelope Delivered-To qvirtual mydomain.dom.ch-
localdomains mydomain.dom
# tracepolls
### user options (courierpop3d)
fetchlimit 32 batchlimit 16 limit 6000000 warnings 3600 antispam -1
no rewrite no idle pass8bits fetchall
# mda "/relay/bin/sendmail -N delay,fail -R full -f %F %T"
# postconnect "exec /bin/sleep 5"
smtphost 127.0.0.1 smtpaddress hostname.dom
is * here
# keep
poll username interval 4 user "username@mydomain.dom" pass "whatever"
mda "/relay/bin/env USER=relay HOME=/relay/home/username \
DEFAULT=./ SENDER=%F RECIPIENT=%T \
/usr/lib/courier/bin/maildrop -V 1 -f '%F' /home/username/.mailfilter"
</pre>
</blockquote>
<p>This example is for a basic system that uses traditional
system accounts, and with an existing
<code>$HOME/.mailfilter</code> (which can be generated via the
webmail server). This can be used with virtual accounts, provided
that additional steps are added to run maildrop under the correct
system uid/gid, and the explicit pathname to the virtual
account's <code>.mailfilter</code> is provided, and that the
virtual account's <code>MAILDIR/mailfilterfilterconfig</code> is
manually initialized to contain absolute pathnames (so that the
generated <code>.mailfilter</code> file itself uses absolute
paths).</p>
<p>This is a simple example that downloads one external mailbox
to a local mailbox. Some external mail providers offer a service
to deliver all mail for an entire domain into a single mailbox.
This example will also work for downloading all such mail into a
single local mailbox. This approach cannot be reliable modified
to distribute domain mail to multiple local mailboxes, no matter
what anyone else tells you, even though <code>fetchmail</code>
contains facilities for doing so. If that's what you want to do,
have your mail delivered by ESMTP or UUCP. Delivering mail to a
mailbox automatically discards all the required recipient
information, and by redistributing mail locally you're going to
attempt to reconstruct this information from mail headers. This
is never going to be a 100% reliable process, and unless you
fully understand all these issues, you're likely to end up with
occasional mail loops and bounces, which will annoy many people.
You've been warned.</p>
</body>
</html>
|