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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 | <?xml version="1.0" encoding="utf-8"?>
<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" type="topic" id="mail-error-folder-mismatch" xml:lang="mk">
<info>
<desc>What to do when this error is shown.</desc>
<link type="guide" xref="index#common-mail-problems"/>
<revision pkgversion="3.1.5" version="0.4" date="2011-07-28" status="final"/>
<credit type="author">
<name>April Gonzales</name>
<email>loonycookie@gmail.com</email>
</credit>
<credit type="author">
<name>Andre Klapper</name>
<email>ak-47@gmx.net</email>
</credit>
<license>
<p>Creative Commons Share Alike 3.0</p>
</license>
</info>
<title>Error message "Summary and folder mismatch" after synchronizing folders</title>
<p>If the error message: <gui>Error while Expunging folder. Error storing `~/.local/share/evolution/mail/local/Inbox (mbox)': Summary and folder mismatch, even after a sync.</gui> pops up, perform the following steps:</p>
<note><p>These steps apply to the versions 3.0 and 3.2. Note that Evolution's file locations in 2.30 and 2.32 are different (<file>~/.evolution/mail/local/</file> instead of <file>~/.local/share/evolution/mail/local/</file>).</p></note>
<list>
<item><p>Open the Terminal application (category <gui>System Tools</gui>) and type in the command <code>evolution --force-shutdown</code>. This command stops Evolution and all the processes related to it.</p></item>
<item><p>Remove the files ending in:</p>
<list>
<item><p><file>.ev-summary</file></p></item>
<item><p><file>.ibex.index</file></p></item>
</list>
<p>To do this, navigate to the hidden directory <file>~/.local/share/evolution/mail/local/</file> and locate the specified files. You can do this in the GNOME File Manager (Nautilus) by either showing hidden files, or by entering the directory via <guiseq><gui>Go</gui><gui>Location...</gui></guiseq> from the menu bar.</p>
</item>
<item><p>Restart Evolution. Note that restarting the application may take some time since it will need to rebuild the indexes deleted in the previous step.</p></item>
</list>
<note>
<p>You may lose your mail labels when performing this operation.</p>
</note>
<note>
<p>This problem is expected to be fixed in version 3.0 according to the corresponding <link href="https://bugzilla.gnome.org/show_bug.cgi?id=550414">bug report</link>. Please add a comment if this is not the case.</p> <!-- TODO:POST-3-2: Remove from docs once really fixed -->
</note>
</page>
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