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<head>
<title>Renewing a Callsign Certificate</title>
<link rel="stylesheet" type="text/css" href="tqslstyle.css">
</head>
<body>
<h3>Renewing a Callsign Certificate</h3>
<p>Every Callsign Certificate expires after 3 years. A Callsign Certificate is easy to
renew before it expires; after a Callsign Certificate expires, your only recourse is to
<a href="certreplace.htm">request a replacment Callsign
Certificate</a> .</p>
<p>Note that if you renew Callsign Certificate before it expires, requesting the renewal immediately invalidates the existing Callsign Certificate.</p>
<p>These instructions for renewing a Callsign Certificate assume that</p>
<div style="line-height:200%;">
<ul>
<li>your <a href="key-concepts.htm">Callsign
Certificates</a> reside in the folder <code>C:\\MyLoTWCertificates</code> (if
you've stored them in a different folder, adjust the instructions accordingly)</li>
<li>you are renewing a Callsign Certificate <b><i>before it expires</i></b></li>
<li>the Callsign Certificate to be renewed is named <code>YourCallsign.tq6</code> ,
e.g. <code>K1MU.tq6</code></li>
</ul>
</div>
<p>If your Callsign Certificate has already expired, you must <a href=
"certreplace.htm">request a replacement Callsign Certificate</a>
.</p>
<p>To initiate the renewal of your unexpired Callsign Certificate,</p>
<table border="0" valign="top">
<tbody>
<tr>
<td style="vertical-align: top;">1.</td>
<td>Delete the <a href="files-icons.htm">Callsign
Certificate Request</a> file
<code>C:\\MyLoTWCertificates\\YourCallsign.tq5</code> if it's present; this
original certificate request is no longer needed.</td>
</tr>
<tr>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">2.</td>
<td>Start <b>TQSL</b> and select the <b>Callsign Certificates</b> tab, which
lists your Callsign Certificates.</td>
</tr>
<tr>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">3.</td>
<td>In the <b>Callsign Certificates</b> tab, click on the certificate to be
renewed:</td>
</tr>
<tr>
<td> </td>
<td><img src="renewing1.bmp" style=
"width: 575px; height: 428px;"></td>
</tr>
<tr>
<td> </td>
<td>and then click the <b>Renew the Callsign Certificate</b> button.</td>
</tr>
<tr>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">4.</td>
<td>The <b>Request a New Callsign Certificate</b> window will appear, showing
that you are creating a new <a href=
"files-icons.htm">Callsign Certificate Request</a>
file; click the <b>Next</b> button.</td>
</tr>
<tr>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">5.</td>
<td>The <b>Request a New Callsign Certificate</b> window will now show your
Callsign and DXCC entity (both <i>grayed out</i> because they can't be
changed):</td>
</tr>
<tr>
<td> </td>
<td><img src="renewing2.bmp" style=
"width: 371px; height: 532px;"></td>
</tr>
</tbody>
</table>
<table border="0" valign="top">
<colgroup>
<col style="width:30px">
<col style="width:40px">
</colgroup>
<tbody>
<tr>
<td> </td>
<td style="vertical-align: top;">5.a</td>
<td>the <b>QSO begin date</b> should already be set to the begin date specified
on your current certificate</td>
</tr>
<tr>
<td> </td>
<td style="vertical-align: top;">5.b</td>
<td>for an active callsign, the <b>QSO end date</b> should be remain blank; for
an inactive callsign, the <b>QSO end date</b> should already be set to the end
date specified on your current certificate</td>
</tr>
<tr>
<td> </td>
<td style="vertical-align: top;">5.c</td>
<td>click the <b>Next</b> button</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
</tbody>
</table>
<table border="0" valign="top">
<colgroup>
<col style="width:30px">
</colgroup>
<tbody>
<tr>
<td style="vertical-align: top;">6.</td>
<td>The <b>Request a New Callsign Certificate</b> window will now show your name
and address; make any necessary corrections, and click the <b>Next</b>
button.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">7.</td>
<td>The <b>Request a New Callsign Certificate</b> window will now show your email
address; make any necessary corrections, and click the <b>Next</b> button.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">8.</td>
<td>The <b>Request a New Callsign Certificate</b> window will now prompt you to
specify a password; leave both password boxes empty, and click the <b>Finish</b>
button.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td>If you're using a shared computer, you should protect the Callsign Certificate by entering the same password in both textboxes; you'll be asked to provide this password each time you direct TQSL to digitally sign a log file using the requested Callsign Certificate.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td>If you control access to the computer you're using, you can leave both textboxes empty, thereby avoiding the need to provide a password each time you direct TQSL to digitally sign a log file.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td>Then click the <b>Finish</b> button.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">9.</td>
<td>If your computer has internet access, you will be asked if you want to upload this certificate request to LoTW; click the <b>Yes</b> button, and then select TQSL's <b>Status Log</b> tab to view results of the upload.
<p>If your computer does not have internet access, click the <b>No</b> button, and you will be prompted to save a file whose name is the callsign and whose extension is <code>.tq5</code>. Save this <code>Callsign.tq5</code> file, move it to a computer with internet access, and then upload it via https://lotw.arrl.org/lotwuser/upload ; use the <b>Browse</b> or <b>Choose File</b> button on this web page to navigate to the folder into which you saved the <code>Callsign.tq5</code> file, and then click the <b>Upload File</b> button.
</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td><img alt="" src=
"renewupload.bmp" style=
"width: 439px; height: 171px;"></td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">10.</td>
<td>If the Callsign Certificate you've selected to renew is password-protected, you'll be prompted to specify the password:</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td><img alt="" src=
"enterpassword.bmp" style=
"width: 331px; height: 135px;"></td>
<td> </td>
</tr>
<tr>
<td> </td>
<td>Enter the pasword and click the OK button. If you've forgotten the password, click the Cancel button and <a href="certreplace.htm">request a replacement Callsign Certificate</a>.</td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">11.</td>
<td>TQSL's <b>Callsign Certificates</b> tab will display an entry for your new
certificate request with a <i>pending</i> icon: <img src=
"pending.bmp" style=
"width: 15px; height: 15px;"> ; you can terminate TQSL by opening its
<strong>File</strong> menu and selecting the <strong>Exit</strong> command (on
<strong>OS X</strong> , by selecting the Application menu's <strong>Quit
tqsl</strong> command).</td>
<td> </td>
</tr>
</tbody>
</table>
<p>Make sure that your email address is correctly specified in the <b>Account Settings</b> section of your LoTW Web Account's <b>Your Account</b> tab.</p>
<p>ARRL staff will review your request and send you a new Callsign Certificate via email, an action that is typically completed within 1 business day;
if you do not receive your new Callsign Certificate after 3 business days, <b>do not direct TQSL to delete the pending Callsign Certificate so you can make
another request</b>; instead, send an email message to LoTW-help@arrl.org asking why your requested Callsign Certificate has not arrived.</p>
<p>When you receive email from the ARRL message with an attached file named <code>Callsign.tq6</code>, then using the same computer with which you performed steps 1-11 above,</p>
<table border="0" valign="top">
<colgroup>
<col style="width:30px">
</colgroup>
<tbody>
<tr>
<td style="vertical-align: top;">12.</td>
<td>Save the attached file into the folder <code>C:\\MyLoTWCertificates</code>
.</td>
</tr>
<tr>
<td> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">13.</td>
<td style="vertical-align: top; text-align: left;">In the folder
<code>C:\\MyLoTWCertificates</code> , double-click the entry for
<code>YourCallsign.tq6</code> ; TQSL will start, and load your renewed Callsign
Certificate, showing the results in the <strong>Status Log</strong> on the lower
half of its window; any older Callsign Certificates for <code>Callsign</code> will automatically be deleted. If you select TQSL's <strong>Callsign
Certificates</strong> tab, the entry for your new Callsign Certificate will be
displayed with a yellow medal icon:</td>
</tr>
<tr>
<td style="vertical-align: top;"> </td>
<td style="vertical-align: bottom; text-align: left;"><img alt="" src=
"tqslcert.bmp" style=
"width: 17px; height: 19px;"></td>
</tr>
<tr>
<td style="vertical-align: top;"> </td>
<td> </td>
</tr>
<tr>
<td style="vertical-align: top;">14.</td>
<td>To protect your renewed Callsign Certificate(s), direct TQSL to create a
<a href="backuprestore.htm">Backup File</a> .</td>
</tr>
</tbody>
</table>
<p> </p>
</body>
</html>
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