/usr/share/apport/symptoms/storage.py is in apport-symptoms 0.20.
This file is owned by root:root, with mode 0o644.
The actual contents of the file can be viewed below.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 | # Storage device related problems
# Author: Martin Pitt <martin.pitt@ubuntu.com>
# (C) 2009 Canonical Ltd.
# License: GPL v2 or later.
from glob import glob
import subprocess
import apport.hookutils
import time
import os
description = 'External or internal storage devices (e. g. USB sticks)'
def run(report, ui):
problem = ui.choice('What particular problem do you observe?',
['Removable storage device is not mounted automatically',
'Internal hard disk partition cannot be mounted manually',
'Internal hard disk partition is not displayed in Places menu',
'No permission to access files on storage device',
'Documents cannot be opened in desktop UI on storage device',
'Other problem',
])
if problem is None:
raise StopIteration
problem = problem[0]
if problem == 0:
return problem_removable(report, ui)
if problem == 1:
report['Title'] = 'Internal hard disk partition cannot be mounted manually'
return 'udisks2'
if problem == 2:
report['Title'] = 'Internal hard disk partition is not displayed in Places menu'
return get_desktop_vfs(ui)
if problem == 3:
return problem_permission(report, ui)
if problem == 4:
report['Title'] = 'Documents cannot be opened in desktop UI on storage device'
return get_desktop_vfs(ui)
if problem == 5:
ui.information('Please use "ubuntu-bug <packagename>" to report a bug against the particular package')
raise StopIteration
assert False, 'not reached'
def problem_removable(report, ui):
ui.information('Please disconnect the problematic device now if it is still plugged in.')
ud_mon = subprocess.Popen(['udisksctl', 'monitor'],
stdout=subprocess.PIPE, stderr=subprocess.PIPE,
universal_newlines=True)
udev_mon = subprocess.Popen(['udevadm', 'monitor', '--udev', '-e'],
stdout=subprocess.PIPE, stderr=subprocess.PIPE,
universal_newlines=True)
try:
gvfs_mon = subprocess.Popen(['gvfs-mount', '-oi'],
stdout=subprocess.PIPE, stderr=subprocess.PIPE,
universal_newlines=True)
except OSError:
gvfs_mon = None
old_mounts = set(open('/proc/mounts').readlines())
old_devices = set(glob('/dev/sd*'))
ui.information('Please connect the problematic device now.')
time.sleep(10)
new_mounts = set(open('/proc/mounts').readlines())
new_devices = set(glob('/dev/sd*'))
ud_mon.terminate()
out, err = ud_mon.communicate()
report['UdisksMonitorLog'] = out
if err:
report['UdisksMonitorError'] = err
udev_mon.terminate()
out, err = udev_mon.communicate()
report['UdevMonitorLog'] = out
if err:
report['UdevMonitorError'] = err
if gvfs_mon:
gvfs_mon.terminate()
out, err = gvfs_mon.communicate()
report['GvfsMonitorLog'] = out
if err:
report['GvfsMonitorError'] = err
new_devices = new_devices - old_devices
new_mounts = new_mounts - old_mounts
report['HotplugNewDevices'] = ' '.join(new_devices)
report['HotplugNewMounts'] = '\n'.join(new_mounts)
apport.hookutils.attach_dmesg(report)
if not new_devices:
return apport.packaging.get_kernel_package()
if new_mounts:
if ui.yesno('The plugged in device was automounted:\n\n%s\n'
'Do you still need to report a problem about this?' % report['HotplugNewMounts']):
return 'udisks2'
else:
raise StopIteration
if 'SUBSYSTEM=block' not in report['UdevMonitorLog']:
report['Title'] = 'Removable storage device not detected as block device'
return 'udev'
report['Title'] = 'Does not detect hotplugged storage device'
for d in new_devices:
if 'DEVNAME=' + d not in report['UdevMonitorLog']:
return 'udev'
if ' %s\n' % d not in report['UdisksMonitorLog']:
return 'udisks2'
return get_desktop_vfs(ui)
def problem_permission(report, ui):
'''No permission to access files on storage device'''
report['Title'] = 'No permission to access files on storage device'
return 'udisks2'
def get_desktop_vfs(ui):
if subprocess.call(['pgrep', '-u', str(os.getuid()), '-x', 'gnome-session']) == 0:
return 'gvfs'
if subprocess.call(['pgrep', '-u', str(os.getuid()), '-x', 'ksmserver']) == 0:
return 'kdelibs5'
ui.information('Sorry, you are not running GNOME or KDE. Automounting needs to be provided by your desktop environment.')
raise StopIteration
|